Important to know that this Urgent Care offers radiology, if a tech is on duty and you can call to…read moreverify that one is there. Which is exactly what I needed a couple of months ago for my Mom. Luciana, our triage nurse was amazing. She had a wonderful manner with my mother that was respectful of mom's white hair but also kind and just a hint of chiding because Mom made some not great decisions that week. After a short wait, we then saw a nurse practitioner Kim who was also very kind and listened to my Mom. Mom was evaluated and got her xrays which needed to be read by someone off site so it took a bit. Mom got some prescriptions and we were on our way. We were there on a Friday afternoon and all told I think we were there for around 2 hours. Mom was pleased to not sit in an actual ER for hours on end. And I was glad we got a diagnosis. The space was clean and well laid out. Checkin was easy since Mom is Ochsner everything so they just had to call up her records. Parking was good. And as we were using a wheelchair that day since Mom was feeling so poorly, I know accessibility was good.

Excellent care from the attending doctor to the nurse and reception person. Professional, friendly…read more Well pleased. Security person was very nice. Very clean well organized facility!!

I was new to Cresentcare on Elysian Fields. Though the people and professionals I talked to ( one…read moredoctors meeting, not a doctor but a nurse) appeared friendly, I quickly found out that being a average 64 year old senior, this establishment was not for me. In fact... Not for the average person looking for good health care. I appreciate what they do for the needy but their emphasis is on aids victims, Lgbtq and transgender. This is good, but they need to advertise this on all their post. This is not a bad thing who they patronize as their patients. Just be honest and let possible patients know immediately. That said this is not your normal clinic that most are use too. This was a waist of my time and much more, that is so important to my health. I do not recommend this place for a average straight person respectfully.

Finding quality, unconditional, affordable healthcare in the city is near impossible... but Cresent…read moreCare never fails to prioritize guest experience in a timely & efficient manner, while providing amazing medical aid & assistance! I don't go anywhere else in New Orleans to be seen !

hands down the best urgent care in the city. the staff is excellent and move quickly to get you in…read moreand out feeling better. they're also incredibly kind and if something changes about whatever is wrong you can call and get through to them quickly too.

Had me wait 1.5 hours, got under 2 minutes with DP, gave such a generic response. Extremely…read morefrustrating all around

If you use these people for ostomy supplies, you will have to call them and fix your insurance…read moreinformation every month, because the billing department is full of idiots, and will screw it up monthly.

I bought a pricy neuro walker for my mom out of pocket, and now replacement casters are needed…read more Can't get anyone to help me. I'd walk in but I'm out of town. The receptionist insisted I didn't buy it from them, yet I have several emails from the time of purchase.

Dr. Mary is one of the kindest and most compassionate physicians I have encountered at LCMC. I live…read morewith two rare autoimmune conditions and have struggled to achieve consistent stability since my diagnoses. Recently, after starting a new medication, I became extremely ill while my prescribing physician was out of town, which led me to seek care at urgent care. As someone with complex and rare conditions, I often approach new providers with hesitation. Too often, my symptoms have been dismissed or misunderstood, which makes seeking care stressful and, at times, discouraging. Dr. Mary completely changed that experience. He took the time to truly listen, reviewed my medical history and prior notes thoroughly, and respected my insight into my own condition. He was knowledgeable about my diagnoses, ordered the labs I requested to rule out other possible causes, and provided additional resources for follow-up care. Most importantly, he treated me with empathy and clinical judgment, including administering a steroid injection to help manage what appears to be another flare. What stood out even more was his level of commitment - he asked me to update him the following day, despite not being on shift. That level of dedication is rare. It was also clear that my experience was not unique. Both when I arrived and when I left, I overheard other patients at the front desk expressing how much Dr. Mary had helped them. This is the standard of care every patient deserves. I am incredibly grateful and relieved to know there is a physician like Dr. Mary I can trust to listen, take my concerns seriously, and provide thoughtful, patient-centered care. I had an appointment, and I waited another 30 minutes, but I don't mind. I think people who don't work in healthcare may have a misperception that people aren't working fast enough, but what I think the public should know is that when you are sick - truly sick - you need the kind of research and care I received in order to provide the appropriate treatment. Urgent Care is not your primary care provider, so they need more time to review notes and records. Be patient. I have seen just about every specialist possible, and I received better care at this urgent care than 80% of other doctors I've seen, many of which kept me waiting far beyond 30 minutes past my scheduled appointment. This kind of care was exceptional, and I would wait again any day to talk to a doctor that listens and cares. Thank you, Dr. Mary, and the staff who eased my fears and provided incredible care yesterday. You're the best!

If you are on Medicare, do NOT use LSMC. The billing reps have no clue how to bill Medicare. They…read moreattempted to bill my wife $170 prior to leaving the office!! Front desk only asked for Medicare Advantage Insurer data, NOT Medicare #. Five phone calls and still not resolved. Cannot speak to a billing supervisor. Super can only call back. They don't call back! Should have checked here before getting service. The attending doctor was good.

The nurses and office staff are awesome. These ladies and gentlemen are respectful and caringread more

Dr Erin Ernie has been my mother's primary care physician for several years and I have had nothing…read morebut good experiences with her. Her staff is always helpful and they promptly return calls when an immediate response is not possible. The facilities at Jencare are clean and accommodating and they have a nice beverage station in the lobby. Jencare is great, but our reason for coming here is Dr Ernie. She is kind, compassionate, and takes as much time as we need to discuss treatments, both in her office or by phone. My mother was diagnosed with advanced bladder cancer in October, and Dr Ernie has been wonderfully supportive. Whether it be passing me a tissue discreetly, while giving a less than hopeful diagnosis, or making herself available to us at any hour via a call or text to her cellphone, she is a saint. I wish she could be my doctor too! I will always remember her remarkable level of care for the senior community.

Ever since being in NOLA this is my go to place if I ever need something checked out. So I came…read moretoday and I can say that the service was a tad slow, but after all we are in a pandemic so I can't blame them. There was a good amount of people here. Nonetheless the service was still satisfactory . Dr Holt was super nice when I came to see her for my visit. *key things to note, they don't Covid test anymore unless you have symptoms (atleast that's what the signs say. But they will send you lists of locations that do) *also if you go there and test positive, you can't get another test from them for 90 days. You can still visit. Just can't take a test

Nasty! Went to the place off of Vets in Metairie because my United Healthcare recommended it…read more After a 45 minute wait and paying the $50 co-pay, I had another 30 minute wait for the doctor. Got a flu test and a prescription for cough meds with nasal spray..... I could have medicated this myself. When the bill came, the doctor charged me $180 for a first-time visit. What? This is an emergency place... I don't want a regular doctor here! What a crock. Never going back here again.

Lots of studies, friendly people and they have moved to Tulane Avenue so it's easier to get to…read more Parking in the rear of the building. Only open Monday thru Friday but they try to accommodate your time constraints if they can. Got paid for helping with research.

This is one of those places you would rather know about second hand. It is a Same Day Surgery type…read moreof facility where the doctor can operate without admitting you into a hospital. However, if you ever have the need, it is a decent place to use. The staff was quite friendly. They were quick and efficient. The waiting room was clean and modern looking. One nice touch was the free coffee provided in the waiting room. The address shows a Veterans number, but be aware it is behind some construction. The entrance is currently on the side street to the left of Dorignac's, which I guess would be upriver.

I have spoken to the administrator and the pre-op contact person for the past week in a vain…read moreattempt to get scheduled for a foot surgery that will not happen. The staff did not follow up with calls to the doctor who uses this facility as they had promised. I wasted a week waiting for a response. This facility claims their insurance requires post-operative patients to be picked up by someone willing to sign an indemnification agreement that will hold the facility harmless if anything happens to the patient in transit home. Not even the local hospitals require that. No Uber, Lyft or taxi will do that. A patient-unfriendly staff that does not do its homework. Schedule yourself elsewhere, please!