They were great. Kaitlin cut my hair exactly how I wanted and the color was great…read more Will definitely go back! Ask for Kaitlin she was so nice and she did what I asked. I didn't come out looking like they cut my head off!

I booked an appointment with the lady that moved there from Huntsville. She did tell me that she…read morehad a 10 am color fix and wasn't sure on exact time but should be be good to go by 11/11:20 at the latest...to go ahead and roll her hair. We were about 45 min early, just to go ahead talk, shownher what we wanted etc. We needed my 9 year old daughter's hair rolled and fixed for a pageant 8 min away. While we were patiently waiting, she and the other client were talking (a teen).. we over heard her cursing not 1-2x but just thru out their conversations (my 9 yr old is hearing all this) she was talking about some shows on tv & murder & she just liked that kind of stuff etc .. kept repeating her self, dropping stuff, cursing again.. etc etc.. well 2 hours goes by.. she still had not finished putting the girls hair in foil (no where near close). I had time to do my make up and my daughters make up, I teased and sprayed her hair with hair spray to "prep it" well she still is not done... so we had to get our stuff together and go.. we still had to get my daughter dressed and ready for the pageant... I ended up having to curl my daughters hair with a small curling iron I brought for fly always and had to get her dressed in 45 min.. it was nightmare that could've been prevented if this lady could've just told me,hey I really just don't have the time to do this... all together.. not very Professional... normally I do not even write reviews but Everything was just ridiculous!

My first time going to the Exclusive Hair Salon. Salon is very clean and well kept…read more Bella cut and styled my hair. She did a great job. She was very sweet and professioal. I will for sure go back again.

We were traveling in from out of town and I made an appointment for my teenage daughter - great…read moreexperience all around. Would definitely return if we are back in the area.

Smart Styles Guntersville Al finally reopened with new Manager, Shane. Very professional and…read morecourteous. At the present time he is the only stylist working but he is great. My new haircut was actually perfect. I especially liked the way the back of my head was cut, even and no gaps, perfect. Totally the best haircut I've had in a long time. Thank you Shane. Lori H

I love coming here...my stylist Bea is the best...I love my hair every time. You must ask for her…read morewhen you come. She is also excellent when it come to cutting small kids.

If I could give this place more stars I would! The owner is so professional and is always on spot…read morewith cut and color. The atmosphere of this new shop is very inviting. I don't know about you but the space is very important when it comes to your overall experience. She is very thorough when she does your first consultation and asks questions about how you do/ treat your hair. She always keeps the health of your hair top priority. That means she will be honest if she thinks a color may take a few visits to get to. Jessica has been my hair dealer for about 10 years now, never once have I left unhappy. No matter what color or process we do my hair has always been soft and healthy. She also gives great advice on how to keep my waves and curls looking good. Also a plus to this salon location is there are places to eat and grab a drink after you get your hair fix too.

Great vibe and excellent service. I have been going to Jessica for years and have never been…read moredisappointed.

Absolutely horrible experience all together. I saw jessi to getting a root touch up woth a shadow…read moreroot. She asked st the beginning of the appointment of I wanted a bleached root or shadow and I said Shadow works but that I was hesitant because I didn't want banding or striping. She responded by letting me know that that wouldn't happen. During the appointment she didn't speak to me which wasn't a problem. However, once she was taking the foils out I noticed the massive patches and banding in my hair. I pointed them out and she said they are supposed to be there and will fade over time. At this point I was quite upset and felt uncomfortable to say anything further. After I got home I noticed how horrible it truly was, was patchy and had complete stripes down my head which is unacceptable for an experienced stylist claiming to be a blonde specialist. I messaged the owner and let her know of the situation and that I'd like to ask for a refund. Her solution was to have the stylist who did my hair "fix it". Which I was not comfortable with for multiple reasons, she did not listen to my requests and passed it off when I pointed it out. The owner did not offer for herself to redo it or another stylist. She then offered a 25% refund, which wouldn't cover me having to get the job completely redone. I proceeded to post my experience on a local women's page to let them know not to visit the salon. Shortly after, I received a horrible message from the stylist threatening me and telling me it was my fault for not communicating further (which I did twice at my appointment), and gas lighting me saying "blonding is a process"  which I have been getting platinum blonde for about 10 years and never ever experienced this. There were multiple women from the salon who then made awful comments to people on my post about the experience saying things about women's children, and chastising them for being religious, which is SO UNPROFESSIONAL AND UNACCEPTABLE.  People make mistakes and it's how they correct them that matter, and in this scenario for a service industry- this is unacceptable and extremely unprofessional. I wouldn't reccoment this place to anyone.

There's no way you can tell these people what you want, and they cut all my hair off so short that…read moreI need to buy a wig. You ask me why they don't know what you want is because they're not any books in there so they can look at a picture of what you want it to look like. Although they seemed to be likable they really didn't care about you in general. I had my hair dyed and she kept saying it would be a minute to rinse it out after the appropriate time but she was like getting other things ready for an appointment for the next day and 5 minutes turned into 25 minutes or more. I was so upset about my hair that I was about to start crying after I had seen it. Then she tells this other guy who was working with her that she didn't know what to do with the horrible job she did and asked him to try and finish it up while she went out to get the dye done. I'm sorry but I should have said that if you don't have anything to look at all then I will go home. But I didn't want to hurt anyones feelings. But I'm telling you I wish I had never had my hair done by Lush Blow and Dry. They also say they do facials and other things but they don't!!!' The people who used to work there left them but they still say it on this site. No wonder that the other people left them, in my opinion they didn't know what they were doing. I'm now so upset with them that I don't want to give them any stars.

I was around Suzie Webb the original owners.My family were very close to the familyy son is Jeremy…read moreThower and she gave him his first haircut That was 40 years ago.I actually have a picture of Susie giving him his first haircut cut I will have to get the picture.

I have been going here for years and let me tell you these ladies are the sweetest women you'll…read moreever meet. They all are such wonderful hair stylist. I've envisioned all sorts of colors and styles and every time my vision is brought to life I've never left here upset.

What a shame, lost my business in the first 5 seconds…read more Called to see if I could get in for a hair cut today, as my mother just passed and I need to catch a flight to the service. Amanda answered the phone. I asked if anyone had any availability for a haircut today. She said she would look. Then asked if I had ever been there before, I stated that I had not. Got a real quick NO! No offer of when they might have availability. Just simply no. I guess they do not need any new business. Well I can promise I will not ever consider Terrame Salon ever in the future! No customer service at all.

Everyone in town raves about this place so I decided to book a spa day that included a massage,…read morefacial, and pedicure, back in early Nov '21. This was in the hopes of having my new regular spot for services, but let's just say I don't wanna go back here. This is not my first spa experience, so I was a bit put off by the service through the day. I arrived and there's no clear signage on where to go, eventually someone told me to go check in upstairs, and a girl took me around to ask if I wanted a robe, since it was a full day thing I thought that was assumed. Anyway, after changing I was to put my belongings in a locker, but they were all missing keys, the girl was confused and told me to just put my stuff wherever, which was not a way to begin a relaxing day. Also, nobody I saw working up to that moment was wearing a mask, which just added to my anxiety. The massage therapist was first, and she was great (Sydney), and also wore a mask the whole time, she's the reason I gave 2 stars and not 1, I would see her again at a different location. Meanwhile, the person who did my facial could not bother to wear a mask and didn't even give me any feedback during my service. And the lady who did my pedicure didn't even want to talk to me and decided to chat with the next chair over instead. Oh, and after the massage I noticed they had brought keys for the lockers for new clients who came over but didn't say anything to me, so I took it upon myself to move my stuff to a locker with a key at that point. Management seemed nice and sent me home with a box of chocolates and a candle, but the services were not up to par, and the lack of masking was a complete turn off. So I'm still trying to find a spa in the area.