I write this review as a follow-up to my previous 1 star review regarding a consultation…read more This review is in regard to management's response to it. After a number of written letters back and forth with the CEO/Director (Andrea), which at times were acrmonious, I believe a mutual respect was established. I found her to remain loyal to her staff while trying to satisfy the client. In the process of defending her business and supporting staff she she remained professional and respectful when addressing my all my complaints with the consultation. Much appreciated! .

Fabulous customer service! I recently inquired about a product but the spa does not carry it, and…read morethey went above and beyond and sent me a link to a site where I could purchase the product. Their customer service is great and it was a joy to see a company that would promote another Canadian company.

My BFF and I LOVE to get pamper before parties! Few months ago, we were running late and this nail…read morestore was the closest one! The owner Elaine seems to be very nice at first but she's not! She didn't know that I am Vietnamese and she said REALLY RUDE things about me. I'm NEVER going back there again! She has no respect for others. Her fat daughter did my friend's manicure and she really SUCKS! She did it WAY TOO FAST! EW! Her finger was bleeding! She was TOTALLY RUSHING! It wasn't BUSY! If you DON'T LOVE your job then don't do it! It ruined someone else's day!

I went here for my friend's bachelorette party and really enjoyed it! There were 5 of us and we all…read moreeither got a manicure, pedicure, or both. The spa offers a lot of treatments and is very clean and big - it's beautiful inside. As we were getting our manicures and pedicures they allowed us to eat food and drink champagne (both of which we brought on our own - we had called in advance). My manicure turned out great and lasted about a week without any chipping and about two weeks before I needed to remove the polish. I was very happy with my experience there and the one girl who was working there had started that very day and she was awesome. All of the staff are friendly and helpful and they do a great job and take pride in their work. I gave Vivienne's only four stars only because in our group of 5, we had to be split into three and two. They couldn't do our manicures and pedicures at the same time because of lack of stations to do so, and our bachelorette party was split up (which means two of the girls weren't even with the bride during our time at the spa). We had called in advance, booked our appointments and explained our situation so this was a bit disappointing to find out when we arrived. Overall, if you are looking to get a spa treatment and feel like a princess while doing so, definitely check out Vivienne's. If you are looking to go with a group of more than three, you may want to check out somewhere else. (Esthetics by Angela Marie on Upper Wentworth gave us the same treatments for around the same price for about 10 people, all at the same time - pedicures downstairs and manicures upstairs. However, I'm not sure how lenient they are with food and champagne there)!

I feel bad giving this place two stars but I gotta be honest. I went in for a shellac pedicure and…read moreit was very overpriced. I've had better for cheaper. After soaking my toes to remove my previous shellac colour she started to buff the shellac off with nail files, in turn scraping my cuticles and skin around my toenails. (A previous place I've had a shellac pedicure, the nail tech removed the previous shellac with a metal scraping device - and it didn't hurt my skin.) She had to use such an abrasive buffing file it was painful and she left little little bits of raw skin which in turn are now little scabs around my toenails. Ugh. All in all, I think this place is more about looks and money. A large beautiful building, glamorous interior, gentle music playing in the background, lots of well dressed/uniformed staff, friendly and such... but I wouldn't recommend getting a shellac pedicure by them; maybe another aesthetic service, but not that one.

This is the only place I go to have my hair done. Euro's Touch also offers massages, manicures,…read morepedicures, waxing and more. The prices are amazing and definitely worth the end results. Everyone who works there is friendly and approachable and in the 10 years I have been going here I have never been disappointed. I would strongly recommend trying Euro's Touch as I am certain your experience will be a pleasant one.

I have been going to Ani for waxing for 4 years now and will never go anywhere else! I had tried a…read morefew other "high end salons" before being referred to Ani and had HORRIBLE experience. I was actually scared away from waxing because of it. I now go to see her once every 2 months for all my waxing needs, I'm in and not out there in less the 10 minutes with little to no pain! She's friendly, and hilarious and makes you feel very comfortable. I would strongly suggested requesting her for any of your waxing needs! She does it all ;)

Great experience! My wife and I stopped in on vacation. The salt cave was relaxing and enjoyed the…read morerespiratory benefits. The staff was very pleasant and they offer great products, would recommend!

Amazing experience. One of the best salt caves around. Warm, friendly and knowledgeable staff. The…read morerooms are beautiful. My visit was relaxing and healing. Nothing but good vibes here. Highly recommend this location.

I have been a client for Place of Eden for years. Friendly, courteous, polite, and accommodating…read more Always very welcoming. Yola takes excellent care of you to ensure a pleasant relaxing experience. Prices very competitive. Highly recommend the Place of Eden. My favs, pedicures and high performance facial.

I've been going to Yolanda for years now. I couldn't be happier with the services I receive - from…read morewaxing to manicures and pedicures. Her and Janet always go above and beyond in their customer service. I couldn't imagine going anywhere else!