Great about maintenance requests and getting them done on time and in an efficient manner. Kind of wish they would enforce the parking rules for the people who take up two spots with one car on the daily. People just can't park between the lines I guess. read more

I wish Yelp allowed negative Star reviews. If so, I'd give Tanglewood -10 Stars. Why you ask? I'll share with you in my humble opinion. First off, it's been years since I lived there, but I thought it was time to warn the Lincoln population about my days living there. The on site management team office is more like walking into a circus tent asking for help from the clowns. They are brutally clueless. Not a sole in the bunch can fight themselves out of a bottomless paper bag. The apartments are very dated. Appliances break regularly. Repair times are slow. I really believe they just give you someone else's broken appliances. You never get a new one to replace the broken one. There is poop all over the complex. No one seems to pick up after their pups. Some run without a lease. One or two tenants were about a day away from a lawsuit being filed against them. It is not acceptable at anytime for a large dog to come lunging at me. No one seems to ever listen. They just pretend to listen to your complaints. Then if you do have a few issues, they'll decide it's time to raise your rent. Seriously? That's professional. Trust me, look at all of these shit show complaints here on Yelp! Do you think everyone is lying here? Take a pass on this housing development. You are better off living in a homeless shelter in the dead of winter with just a pair of wet Long-johns for cover. Don't be that person who still decides to rent here after reading this post and say that you weren't warned. As far as I'm concerned, you just accepted being another clown in Tanglewood's All-Star Circus. read more

Nice apartment complex off O street. Quiet neighborhood expect on Husker football Saturday. But thats anywhere in Nebraska. Efficient apartment with washer and dryers inside your own apartment. Office staff and Maintenance personnel are wonderful to work with if any problems arise. Enjoy having 2 choices of pools, fit center also having a secure mail room for packages work great. I would recommend this place to my family and friends if they ask. read more

Great location in Lincoln. Safe area. Decent apartments. Expensive for the area. The staff and especially the corporation are not easy to get along with. Your security deposit will not be refunded, even when they inform you your apartment was clean and in good order! They will find various extra charges at checkout such as a rekey fee. Lived in 2 other apts in Lincoln, and a few in other states and I have never encountered such a difficult apartment complex to work with. Caution! Look elsewhere! read more

Convenient location but man... it takes at least 5-10 emails to the management office to get something done. They have had charges on my account that weren't supposed to be there multiple times, renewing my lease with roommate change was the biggest pain imaginable, and now they can't get my payment account added to pay rent. After multiple calls, in person interactions and emails about this there have been no apologies, short responses and no resolutions. read more

Cons: -Rent is pretty expensive: with bills I was paying as much as some of my friends were on their mortgages -no utilities included - water is a communal bill. If you use less and someone in another unit uses a lot, you still have to share the bill. - water bill rarely got into my mailbox - gym needs updating - lots of rent money goes to making the leasing office look nice. Around Christmas time they had over 30 poinsettias in the office with the price tags on them still that valued each one at $15, so $450 for decorations for a month. I don't know why, but that bothered me a lot. - takes about 3 weeks to receive the deposit back after moving out. - 60 day required move out notice instead of the typical 30. - hard to find parking often Pros/cons: - washer and dryer hookups are in each unit - extra charge each month to rent a washer and dryer - BUT if you get lucky and move into an apartment that already has a washer and dryer in it, you don't have to pay extra. Pros: - EXTREMELY friendly employees. They really try to get to know you. - my carpet was brand new when I moved in. - allow pets - there was a discrepancy with my gas bill and they said it got taken out of my name for a month so they had to pay the bill. Contacted BHE and sent over a document that stated the bill was always in my name. They quickly and apologetically took care of the balance. - great location. Close to everything. - $8 cab ride from downtown - even though the gym needs updating, there is a gym and it is adequate. - sauna - 2 swimming pools, both allow alcoholic beverages for those of age. - lots of friendly tenants in my building - beautiful landscaping. - I was on the third floor, so I had vaulted ceilings which was awesome. - again, super friendly and helpful employees. They are that nice that I had to put it in twice. I really didn't want to move out because I loved my apartment, but it got way too expensive. read more

I'm so impressed with how great the Tanglewood team works to keep our community running smoothly. Thank you! I've been a resident since May and notice how well the grounds are kept, the ease and quick response from the maintenance department, and of course, how quickly and professionally our calls to our office are handled. I think everyone has done a timely and thorough job of keep Covid to a minimum in such a large community. Thank you! Love my apartment, and the perfect location of Tanglewood, especially if you who prefer tp walk and not drive miles from the suburban areas. (Area is surprisingly very quite. and love all the trees and privacy they provide. Tanglewood Team -THANK YOU. Looking forward to a much better 2021. read more

In regards to the many potholes that I originally addressed in my review, that situation has been fixed. I was personally emailed by a staff member who did not appreciate my review and wanted to "talk" about my experiences (we had prior communication about my unhappiness and after the review they wanted to open up dialogue again, this did not feel genuine and in my opinion done because the higher ups told this person to). In the email I was told that they'd already planned to fix the parking lot....hahaha sure. They claimed that weather was the reason they didn't do it earlier....again I've lived here for years with that problem. read more

I lived here for years. I'm not sure Tanglewood is completely "A-OK," but there are ups and downs to it. If you can get an apartment with a view of one of the commons areas, that's the best. Try to get on the 2nd floor because the 1st floor apartments tend to have more bug problems. When you leave, even if it's when your lease is up, you need to tell them WAY in advance-- the normal 30 days isn't enough, apparently, and they'll make you pay extra otherwise. On the up side, the location is great-- near restaurants, grocery stores, Target, Barnes & Noble, O Street, and Vine Street. The complex has a gym, swimming pools, a tennis/basketball court, electric garages, and in-unit washer/dryers (if you ask). Most of the kitchen cupboards are hard to reach, and the "breakfast bar" is just a too-high, too-skinny extension of the counter. The walking trail nearby is hidden behind the garages, which seems dangerous, and the on-site car wash seems like a joke. My main issue with Tanglewood was that every year the rent went up, while the property's quality went down. The rent listed on the site may not seem that high, but that doesn't include water, cable/internet, gas, electric, or a garage, if you want one. My electricity bill would've been lower if air hadn't escaped through the window and the crack between the door and the door frame. Some of the dogs are yappy, and some renters don't clean up after them, which is gross. I guess that's where that expression "going to the dogs" comes from. Also, the staff won't repaint your unit, even if you've been there for years-- although if you ask, they'll touch it up a bit. They'll have your carpets cleaned once a year if you ask, but it isn't a deep cleaning. The hallway in my building had a somewhat "ghetto" look while I was there, but a friend of mine who still lives in the complex told me that they were repainted-- although evidently with the minimum coat of paint because they're apparently easily scratched up. Although there are fireplaces, candles aren't allowed. Smoking is allowed on the wooden-framed patios, so just cross your fingers that your neighbors aren't smokers because the dryer vents can suck all that poison right up into your apartment. The staff was OK with repairs, but not reliable, and they look for "rule-breaking" while they're in your unit. Overall, I'm not sure that Tanglewood's disadvantages differ that much from those of other apartments in Lincoln. On the outside and probably inside the newly moved-in units, it looks nice. And the location was definitely terrific. Just go in with both eyes open. read more

It is not EEKS! (1 star) but it is not Meh! (2 stars) 1 1/2 would do it. I rented as corporate housing for a 2, possibly 3, months stay and it is not worth the negotiated rate...if I had paid the full rate I would realllllly have been mad. The place is mediocre to low...stains in carpets, stains on counters (everything stains them because they are so old), dead bugs upon arrival (and they still show up), all the cabinets, baseboards, doors, are the cheapest materials and are not square (have to lift the door to lock it) or insulated (the hot air pushes at the drapes and shades). It looks good from a distance (brick is good that way) but really is not worth the +70 a day we pay for the honor of being here. Some of the places have a nice view but we have a view of garages. Executive Corporate Housing, in this case, simply means that they are letting us stay here for less than 6 months and they gave us the honor of furnishing it with cheap, oversized furnishings. I am glad I brought my own kitchen gear and linens because I can not imagine the quality they would have furnished. I am glad that the utilities are included because I imagine they are very high since they don't insulate...and the drip, drip, drip of the faucets would certainly raise the water bill. This place reminds me of student housing...expensive and low quality. The upside is that I can cook here...as long as someone is willing to stand under the smoke detector to fan it because the exhaust fan only recirculates the smoke (we are in LIncoln and the steaks need a good sear) and they went off the moment I heated the oven...it was dirty or it would not have smoked like that. Being away from home for 3 months gets old in a hotel but it also gets old when cabinets give you splinters and you have to leave the shades drawn and air running at all times because of poor insulation. I may be spoiled (not really) but I would not call this executive corporate housing...label is misnomer. read more

Nice looking apartment with good amenities.Utilities are Very expensive, much more than I was told to expect. The office staff and Corporate office made it really difficult and required a slew of paperwork to get a 6 month lease. Now that my lease is about to expire , the corporate office is trying to charge me for a seventh month (on a 6 mo lease) stating I did not give them 30 days notice of my leaving... so happened to go by the office 28 days before my plan departure to discuss move out procedure to find this out... Now having to spend extra time fighting with corporate office! There are many students in these apartments and if you like to sleep in on sat and sunday morning you can forget it as it is very loud. Spent last 2 years in Claremont apts, although they don't have all the amenities. I would have rented there If they had a 6 month option,. Staff at Claremont is friendly, easy to deal with and over half the price vs Tanglewood! Stay far away from this place! read more

Tanglewood is not a much of the problem as the company that owns it. There is no communication between the company and the local staff. The local staff will offer a cost and the corporate office will change this. If you have to deal with the corporate office, they are some of the most rude people you will encounter in a business. You are doing them no favors to live in their overpriced properties. read more

Tanglewood is a luxury apartment for individuals who are transitioning off of the streets or from slum landlords. Maintenance was horrible. Floods were frequent during rain and rodents were copious. On the surface it looks nice - but who was it,? Taylor Swift who states, "bandaids don't fix bullet holes..." This place has been shot down by gangs with assault rifles. read more

Tanglewood has wonderful amenities and the leasing office staff is incredibly amenable to our requests. We will always consider Tanglewood as our Corporate Furnished home away from home. read more

I lived in Tanglewood for a year. My relationship turned violent right after my ex renewed the lease. They have refused to remove me from the lease. They are trying to make me responsible for my ex's late payments and destruction. I haven't been there in a year. I am going to take legal action. Don't rent from them read more

Don't waste your money! I've lived in three of the Richdale properties in Lincoln and this one is by far the. worst. Cigarette butts and trash around the property. The recycling dumpster is usually full and overflowing. I'd rate the experience of living here akin to living in a college dormitory. The rent is overpriced. The apartments are old and outdated. The office staff is frustrating to deal with - I've had to follow up on maintenance concerns several times, some taking weeks or months to get dealt with. The "amenities package" is a way to force residents into paying for Time Warner cable. Utilities are very expensive. Parking is horrid. Don't even bother trying to deal with the corporate office in Omaha. If you have any questions, whether it be for staff onsite and/or to the office in Omaha, you'll get a different answer from whoever you're talking to, so it seems like no one really knows what they're doing. It's just not worth the gamble of possibly getting a decent unit here. read more

Lived here for a short time but have not had a bad experience yet! The maintenance was quick and my move in experience went smoothly - i could even sign my lease online. The women in the office were extremely helpful and friendly! read more

Worst place I've ever lived. The maintenance men dont have a clue how to even do their job. They like to put a band aid on problems instead of actually fixing the problem causing it to happen again. The office staff have no clue what's going on 99 percent of the time and are super unfriendly. I've been without air for over a week currently. On top of having about 50 plus flies in my apartment Friday because they didnt fix my sliding glass door last year like they said they did. And do you think I'll get anything off my rent for ten days of no air and a fly infestation? Absolutely not. Not to mention when I first moved in I signed up for a second floor apartment and was given a third floor apartment with the refrigerator and stove in the living room as my movers and I walked in. Therefore I had to settle for a first floor apartment that hadn't even been cleaned yet. I've never seen such disorganized, incompetent, rude people at an apartment complex. Dont even waste your money. read more

Although Tanglewood appears nice on the surface, the utilities are killer. On average, our electricity alone ranged between $150-$175 monthly for a two-bedroom apartment. Add in gas at approximately $50, and you're paying more than $200 monthly for utilities, excluding TV and internet. My roommate attached seran wrap to her window for further insulation, and it started waving, as if wind were coming directly through our window. In its heyday, Tanglewood was a nice apartment. You can definitely do better now. read more

I don't even want to give this apartment complex any stars. Tanglewood Apartments and subsequently the Richdale leasing company has touted these apartments as "Luxury." That's laughable. My husband and I got stuck living in this poop hole complex for three years. Thats three years of REPEATED problems with in-apartment flooding, fly infestation from improperly cleaned up dead rodents in the walls, improperly maintenanced air conditioning units and just poor upkeep in general all over the complex. The plumbing floods in the kitchen and laundry rooms, smells like sewage when you run the dishwashers. Dog poop is EVERYWHERE because no one picks up after their dogs. From the time we moved in it was apparent that they hadn't done much to update the apartments built in the 80's except for a few layers of paint and some stone tile on the floor. The plumbing is old and deteriorating from poor upkeep. Showers mildew extremely easy because of the poor ventilation. Hallways are dirty and reek of garbage. Piss poor lawn upkeep (one summer we tried to have plants on our patio and the lawn service decided to chop them down with their weed wackers "by accident" even though they were on our patio. We told them and they refused to do anything about it. They owe us $30 of tomato plants. There are several raccoons that live in the complex and constantly drag trash around all over that never gets cleaned up. Constant screaming children and blasting music in both pool areas throughout the summer with no regard to hour of night/day. We begged the leasing office for months to fix our fly infestation that was no fault of our own. Something had died in the walls and a hole in our laundry room was letting them pour into our apartment. We were killing hundreds of flies a day and it was disgusting. We begged repeatedly for them to fix it and finally after three months of complaining they sent someone over to seal up the hole in the wall. Right as we started to prepare to move out and it got hot outside the green flies returned. Another issue, the central air units are so old and full of dust you will be needing to dust EVERY SINGLE DAY. DO NOT LIVE HERE. For the love of GOD save yourself the trouble and misery. read more

TAKE MY ADVICE AND DON"T MOVE HERE. I moved to this apartment in 2011 and was waiting to get out of the military. My sister lived in one of the Richdale Apartment complex's in Omaha and and so this wasn't too far from campus. The place was advertised as 'Luxury" apartments, which after 5 minutes of walking around I knew was a lie. I signed a lease for 640 a month which i thought wasn't too bad until i moved in. The renters insurance is pretty reasonably priced. The kitchen is too small and cheap cupboards. They are all white and very hard to clean. No shelves in the Laundry area to store soap. The living room area is shaped so awkward, that it't hard to get a setup you will actually like. The hot water heater runs out of water really fast and the insulation is thin. The apartments were not energy efficient and the utilities we extremely high for a 1 bedroom apartment. I had Time Warner come to install cable and the guy said the internet would be slower than they told me because the cable was the wrong size or too long. So i was paying for a faster speed of service than I was getting. The staff at the leasing office were ok, but not great. Parking fills up fast. If you get in late, you will be parking pretty far away. I always wanted to move back to California since I was stationed out there. In about August I decided to move back home and move back to California when i got out. So i knew I had to break my lease and they told me I had to pay rent until they found other people to rent the apartment. Well they took all of my security deposit because they said the apartment needed to be painted and carpet cleaned. Then the lady at the leasing office lied and said I had to pay the utilities until they either found someone to rent it or the lease was up. I had moved back to my parents house until they had someone to rent the apartment and I got out and could move to California. About 3 months later I was in lincoln seeing a friend and stopped at the office to pay the rent. The lady looked up my account and told me someone had moved in 3 weeks ago. I flipped out and asked why they didn't notify me that someone had moved in. They had some lame excuse and told her that i needed to be reimbursed for the utilities the last 3 weeks. She asked me why I was still paying them. I told her one of the other ladies said I had to. She made it sound like I was stupid and I was screwed out of 3 months in utility bills. I am now living in sunny San Diego and have an apartment that blows that place out of the water. DON"T EVER RENT FROM TANGLEWOOD APARTMENTS. THEY FIND EVERY WAY THEY CAN TO TAKE YOUR MONEY. I HAVE HEARD BAD STORIES ABOUT OTHER RICHDALE APARTMENTS TOO. read more

Tangle wood Apt 301 N 44th St, Lincoln, NE 68503 Is bad choice for an apt if you prefer peaceful apt living? Within the past year I battled with the apt management over so many things that would truly disappoint any reader, however the straw that broke the camel's back is the last item in the long list of items below, so my sincere suggestion if you are seriously entertaining the idea of moving to tangle wood apt is PLEASE DON'T even think about. Read the following for yourself. I lived in tangle for a year (2013/2014) my lease is officially UP on end of May 2014. I picked the place because when I looked at the fully furnished show model apt looked absolutely dreamy. I realize the furniture didn't come with the unit we were renting & I paid detailed attention to the unit itself. The, the kitchen, the walls, bathroom & etc... However I were never shown the unit we would be moving to, they told me to drive around & see it. 1. Moving date came & when I walked in to the apt it was a total disaster, carpets were wet so I couldn't move anything in that day, I picked up my moving inspection sheet & filled up. Scratched walls, broken seals around the sinks, bathroom flash tank running, screen door stuck, entrance door completely banged up, light bulbs missing, kitchen faucet had a problem & it looked like someone in the rush left all their tools & pieces of trash all over the counter. Plus the white kitchen counter all spotty, refrigerator was dirty inside as well as the outside having lots of scratches. & etc... the list went on! I took that to the manager & it took them over two weeks to fix stuff for us. 2. I requested internet when I signed the lease & then while after the cable, they it took over two weeks after the requested date before completed the order however they charged me immediately following the request I made. It took them over two months to make correction to my rent 3. When I signed the lease with the office personal named (Miranda who was a really nice & sweet younger girl) she told me that the rent break down is 45 cable 50 garage is 50 rent is 775 because they were running moving specials (45$ discount monthly)In August they gave me 37.50 credit for the cable issue I had to deal with yet this time around rent varied to 922.52 in September this seemed to be the theme every month we paid a different rent amount sometimes even was as high as 1250.00. 4. I called for bug spray because we had huge quarter size spider & spoke with office I even visited the managers she told me every apt has those however she handed me sticky 2by 4 sheets told me to make a square out of it & but it on the side of the wall. They never fixed that issue & to this day we still have hug spiders (other places bug spray these guys don't) 5. Every repair requested took up to 4 days, & let me tell you when heater died in middle of winter they showed up in two days, no amount of calling got them there sooner. They suggested we use space heater. To this point you know this place is total rundown apt & so much disappointing issues it is not even worth looking into. However the LAST thing that did it... was when my husband called in to give the move out request in beginning of April. He spoke with Miranda she told him he needs paperwork & she will get it ready & call him to go down & sign well she never called I called in & spoke with her & setup a time to go see a one bedroom in a different building to maybe move if that was in a better shape & neither of us heard anything from her even after I went & saw the one bedroom. In May 2014 when he went & asked for the paper work they told him his 60 notice starts at the time of the notice & Miranda was no longer employed at the office. So because of that we are forced to stay an extra month after our lease. I called the manager & she was no help told me pretty much it doesn't matter how much trouble we have been having we should move out at the end of June 2014 however after looking at the she told me the corporate office has sent her addendum to add my husband to the lease at the beginning of April 2014 & he needs to go in & sign... how funny that he was added to the lease... he signed the document between the august & September 2013 & these guys are 8 months too slow with their progress & I am tired of dealing with them that is why my patience's has ended & I decided to complaint because the manager told me she just don't care & I can do all I want to she would even provide me with the staffs first & last name. Sanaz read more

I have been living in Tanglewood for the past couple of years and in that time they have managed to screw me over countless times, but none so badly as this last time. Because of them, I cannot have a nice Christmas with my family. Why you ask? Because they are oblivious and unorganized. Trusting them, I dropped my rent off in the drop box. Because you should be able to trust them right? Wrong. They claimed they had never gotten it, and said we had no proof we turned it in. Well of course we have no proof! We dropped it off in the drop box, and it is their responsibility to take care of it. So we were charged a ridiculous amount for late fees, all because they lost our check. I suggest you NEVER move into Tanglewood, or you will get screwed over. As soon as our lease is up, we are gone and never looking back. read more

Where to begin with Tanglewood? Well, let's see. When I lived there, I was on the second floor, and I had to constantly sweep birdseed off my porch from my upstairs neighbor's bird feeder, or else I'd be swarmed by birds who would leave presents all over my patio furniture. I complained more than once to the staff, but to my knowledge they never did anything to get them to stop. However, a friend of mine, who lives on the second floor of a different building of the complex, has a bird feeder and they were told within three days of having it that there would be fines if they didn't remove it immediately. Double-standards much? Also, when I wanted to go out to clean the birdseed off my porch, I had to hope that I was strong enough to do so, because it took a full-body effort to open my non-sliding sliding door. I asked maintenance to replace it or repair it multiple times, and all they did was spray some sort of lubricant in the track and say it was good. Yeah, it was good, if you feel like lifting the heavy glass door with all your might and hold it elevated while you slide it and then hope you don't drop it too hard. Right before I left, the lock on the front door of the building stopped working and maintenance replaced it. Way to go, right? Wrong. As soon as they did, my key no longer worked in it. I called the office and they said they'd get someone to fix it. No one ever came, and I talked with other residents who had the same problem. To get into the building, we had to go around to the back door. Not that much of a hassle, I guess, unless you like walking through mud and snow, because, oh yeah, most of the back entrances don't have sidewalks! Then one day, as I was about to leave the building for the day, a neighbor used their key to get in the front door, and it worked. I asked how they did that, and they said they had to go to the office to get a new key made. So, while the staff kept saying they'd fix the lock so my key would work, that was apparently never the case, since a new key was going to be needed anyway. Thanks for letting me know that Tanglewood. And, why is there mud? Because it rains! Simple premise, isn't it? Seems like the staff don't understand it, though, because the roofs of the buildings are full of holes and leak rainwater into the apartments next to the chimney. My apartment had multiple instances of rainwater dripping inside the ceiling, which causes the ceiling plaster and the paint on the wall next to it to become wet and discolored as rainwater drips through. Sometimes the paint gets bubbled, and if you press the bubble, it bursts and rainwater starts streaming down the wall onto the carpet. Awesome! The stains on the walls don't go away either. I had to have maintenance come out more than once to "repaint" the wall and ceiling, which just consists of a painter spraying some quick-dry paint on the stain and leaving before making sure that the stain is gone. Never mind about the warped and bubbled paint and plaster, I guess that's not in their job description. With some of these issues, you might be tempted to think that this apartment complex can't be that expensive, since there are some fleabag motels with better conditions. But no, this seems to be one of the more expensive apartment complexes in the city. I think it has to do with being a part of the Richdale group, which has multiple complexes across the city. At least one of them actually is very nice, but it's like Richdale thinks that all of its complexes should be priced to the standard of the one that is worth it. If you come to live at Tanglewood, expect to pay over six hundred fifty for a one bedroom apartment, which doesn't include water (what apartment doesn't include at least water in the rent? This one, that's what), electricity, gas, internet, or cable beyond the most basic you can get. You also have to pay fifty extra for a garage if you want it. Plus, they raise the rent EVERY YEAR, so that if you've been there for awhile, it becomes too expensive to stay. I think they want to get a high turnover rate or something. Basically, if you've been there for a few years, this apartment complex is going to suck eight hundred OR MORE dollars out of your wallet every month. You'd think they'd use some of that money to fix up their facilities, but they must just stockpile it under the clubhouse somewhere and swim through it like Scrooge McDuck, because nothing ever seems to get better, only worse. Bottom line, find somewhere else to live, a place where you can get a two-bedroom apartment with paid utilities for less money a month than you would pay simply for rent for a one-bedroom at Tanglewood. read more

One year was enough in this awful complex........Utilities are killer. Easily $200 a month for a 600 square foot apt. There are hidden fees for everything there. The staff are nice but it is simply a facade for the shoddy workmanship and lack of service that you will get. They require 60 days notice to leave and if you don't provide them with that info they charge you for all the extra days and at a higher rate! This complex is all about the money and they will squeeze every tenant for every penny they can........so If you are looking for a miserable place to live for a few years then this is the place for you. read more

The prices that I was given when taking a tour at Tanglewood were under quoted by $50. I did not find out until I went to apply and was very disappointed. Both people with me on the tour wrote down the same price as I did, and when I spoke with the manager today she said the prices have not changed recently. It is apparent that the leasing agent gave the wrong information. Also, the price does not include a mandatory $35 hidden fee, and mandatory $15 insurance. It sounds like management has some serious communication issues, and I question if they would be able to meet any of my needs for repairs, questions, etc. After speaking with the manager she proceeded to call me back four times to lecture to me on their prices, even after I asked her not to waste anymore of my time. Even though the complex looks neat and tidy, I would surely recommend staying away from this property, Lionsgate, or anything owned by Richdale. read more

This place is mediocre at best. To begin, they make it very difficult to even apply for these apartments. They even insisted that I give them a bank account statement even after I had a co-signer. Not only that but they require that you get renter's insurance to live here. Renter's insurance is certainly a good idea but requiring it is ridiculous. If someone breaks into my apartment and I lose everything, that is my problem. Additionally, their repair men must only work a few hours a week because I have to ask repeatedly for them to come out and fix something before they fix it. The apartments are decent but WAY overpriced. I lived in a much nicer complex in Colorado that was about $100 a month less expensive. They act as if this place in the Ritz but it most certainly is not. The staff in general is pretty friendly but it doesn't make up for the not so great apartments. I was dissapointed when I first moved in because it was not cleaned very well before I moved in. I noticed stains on the carpet and had to clean the baseboards because they were very dirty. I expect an apartment to be clean when I move in. For the price you pay this place is totally not worth it! read more

I wish this place was as good as we were expecting when we moved in. It was alright for the first few weeks, but between the broken blinds, the warped cupboards and shelves in the bathroom, broken laundry door, and poorly sealed bedroom window, we got tired of it quick. It took maintenance over a month just to fix our blinds. And when they fixed the bathroom shelves, I'm pretty sure they just flipped them and spray painted them. When we returned home, the bathroom tile (also coming up) was dusted with spray paint and you could feel the paint dried on, the floor felt gritty. They sent a cleaning lady who did nothing more than mop it. Most repairs still were never done. On top of the slow repairs, management is poor and snobby, and most (not all) of the workers in the office have a bad attitude. This place might have 2 pools and a poor gym, but don't let the "luxuries" fool you. This place is extremely over priced and they gave us short notice on rent going up even more. They require a 60 day notice (twice as long as other apartments) if you're moving out. Unfortunately, we were only able to give 30 (as we thought it was) and then they wanted to charge us normal rent for the first 30 days, then $200 more than normal rent for the last 30 days. Not only are they overpriced, but they jerk you around and milk you of whatever money they can. Another thing I'd like to note is their poor lawn watering. Outside of our apartment there was nearly a pond because they don't move the sprinklers enough in the summer causing extreme run-off and a parking lot full of deep puddles - perfect for those days that you just washed your car and thought it needed to be dirtied again. If you're thinking about renting here - don't. I repeat, it is overpriced. For a fraction of the price you can find an apartment that is equally "nice," if not better. Hell, you can find houses for around the same price as this place... so why not live there instead? read more

This place is a joke. I went and looked at the apartment over 2 months ago, I was told the apartment I wanted was around $540. I go back the next day to turn in my application when I'm told the apartment I wanted was somehow $715 all of a sudden. There was no special, the girl who helped me the first time was apparently just wrong about pricing. I still wanted the apartment and after confirmation that my application was approved, I get a call from their corporate office saying I will need a consigner. No problem, got a consigner. The next day I recieve another call saying my consigner needs to be over 30 and make 5x the monthly rent. They make you jump through so many hoops just to deal with rude people who don't know what they're talking about. I will never recommend this place to anyone. I have friends who currently live here and said they had to do the same thing. This is unnecessary and a good way to lose business. read more