Always friendly, truly loves dogs, my little sweetheart is always happy after his groom with Leila…read more we see her once a month for a full groom and we are always happy with the job she does and Shadow is always happy too.

Worst experience ever. The person who I spoke to was incredibly rude and seemed annoyed that I was…read moreasking about availability. Seems like a terrible person to leave your pet in the care of.

Amanda is the best! I trust her completely with my furry…read morefamily members and my home. Her professionalism is outstanding! She has been pet sitting for years and years. She is certified in Pet First Aid, always reliable & gives us detailed daily reports AND sends us pictures of our animals while she's taking care of them. Also she's insured and bonded. YES I recommend her!!!!! :-D

Amanda is a wonderful pet sitter and I trust her with my furbaby Lilly implicitly…read more She has sat for us twice now and I came home and found a happy cat both times. She will sit with and play with your furbaby for as long as you want - usually an hour or 1/2 hour ea day. She even takes the time to send you pictures of your pet thru email. This time she even trimmed Lilly's toenails!! Great Girl, great service - elissa anthony

Excellent service Friendly staff…read moreGood location Large selection of supplies for animals.

I always have such a great experience going into this store. offering good quality products that…read morethe owner and staff stand behind, quality customer service and knowledgable advice! highly recommend

The care here is unparalleled, truly one-of-a-kind. Dr. Puri, Lana, Amanda, and everyone else at…read morethe practice provide exceptional care. My cat has required ongoing care for several different conditions and through it all they have gone above and beyond in their care, answering questions, and being accommodating. I could not recommend this practice enough for anyone with a cat.

If you own a cat, or cats, this vet clinic is the ONLY one that you should ever think about going…read moreif you live in Kamloops, heck even if you have to drive a little from out of town to get here, its well worth the trip. I have been a cat owner for almost 20 years and I have been to countless vets during those years, some of those experiences have been horrific, others I would have called very good until I went to this Vet Clinic, and they have completely raised the bar at what a great experience at the Vet actually is after experiencing the absolutely amazing customer service, kindness, caring, consideration and the genuine love for felines that everyone who works at this Vet Clinic has. You can tell as soon as you walk in everyone who works there absolutely loves cats, you can tell they want what is best for the animal and the Vets as well as the veterinary assistants are all extremely knowledgeable and I have never once gotten the feeling as if they were unsure or perhaps didn't know what they were talking about (which unfortunately is a feeling Ive gotten many times in the past at other places) They also have extremely fair pricing and they don't add on extra items that are unnecessary in order to line their pockets. The thing that made me really really love them was the was things were dealt with after having to sadly have my best friend, my 14 year old Siamese put to sleep. They were beyond empathetic and helpful, both emotionally as well as practically, helping to figure out all the final arrangements without feeling at all rushed. I was absolutely shocked and surprised to get a lovely card in the mail from their office about a week later losing my cat. This card was not some generic, computer typed message that they send to every pet owner who loses an animal, but literally signed by at least five or six different staff members with genuine with messages of sympathy for the loss of my cat. It made me cry and I will keep it forever. As if this wasnt all great enough, I just now got an email saying that they have my cats paw prints and I can pick them up anytime...That wasnt even something I was aware that they did, but Im beyond thankful that they did and I can have something else to remember him by. Seriously, if you have a cat go here don't even think twice, you and your cat(s) thank me later. My hairless cat, Butter Chicken actually loves going there. He gets sooooo much love and attention every time he goes there, Im pretty sure he thinks hes a superstar at this point. :) Thank you so so much The Cat Hospital of Kamloops for your caring and compassion.

To be honest I have used this grooming service for years,. The last time I went there and picked up…read morefrom a different groomer, we got a very negative response from the groomer that we didn't brush our dog properly(we do brush our dog) and lectured for 20 minutes by her and the receptionist. The receptionist said "did you not know that you had to brush your dog?" (very unprofessional). This particular groomer was very negative as well as the receptionist. almost 175 dollars later. It is very unfortunate that this is how the customer service is, because the groom was nice and we have used their service for many years I have heard this from others as well.

My dogs are so excited to go for grooming!!! The staff are so caring and genuine!! I will…read moredefinitely be bringing my dogs back here

It can be difficult to find boarding for rabbits her as many places only take cats and dogs…read more Luckily TLC is willing to take in animals of all kinds. I've seen everything from iguanas to rabbits to parrots when I've dropped my girl off. The small animals all stay in the "cat house" which is a separate building from where all the dogs spend the night. This is great because it means they're away from all the sounds and smells of the dogs that could stress them out. All of the cats get a separate room while the miscellaneous small animals are housed in various cages. The cat house also has a nice fenced in patio area to give all of the animals some outdoor time when they visit. The booking process is easy. If you are a returning guest, everything can be done online and it's easy to change bookings if your circumstances change. New guests need to call the first time and they're always willing to give a tour before you commit to a booking. TLC for Pets is one of the best boarders I have ever worked with! The staff are all friendly and helpful and I am completely confident that they take excellent care of my rabbit. When I've picked her up from other places, she'll be stressed out and shedding like crazy but she always seems calm and carefree after a visit to TLC.

the only thing I can say about this business is that it revolves around the owner..We were invited…read moreto see if OUR dogs would fit in with her regulars..and on the site some days aren't available etc etc..I am guessing they have 'regulars' whom they do not want to upset. Fine..am sure you are running a high end business and many clients are very happy..as for your marketing and what you tell people you won't accommodate or tolerate any animal that doesn't behave..most do I just find your attitude is not really that friendly..good luck to you but I won't be recommending you to any of my high end friends...

Have had nothing but positive experiences with both front staff an vets at this clinic. I…read moreappreciate the on line booking system and the helpful attitude of the vet techs! When we had a litter of puppies they were super accommodating and did thorough health checks. They are busy for a reason!

Amazing vet clinic. As someone new to Kamloops I didn't…read moreknow where to bring my fur baby. They were very supportive of the attention and care I give to my dog, I never felt judged or uncomfortable at any time. The vet I had treated my fur baby with care and respect to me. That hasn't always been the case with past vets I've had. Thank You

Good service, although my pet Auggie hates going to the Vet,…read morethe Vet looks after Auggie very well

Very compassionate and caring staff from the receptionists to the veterinarians. We were given the…read moretime and care to say goodbye our beloved dog which I really appreciated. A difficult time was made a bit easier with some soothing music and lots of treats to make her last moments happy.