Clean facility that is conveniently located right off 279 and McKnight road. No one wants to put…read moretheir loved one in a personal care home, but it looks more like an apartment or hotel. Staff genuinely care. They have personal care and a memory care unit.

The Haven has been a blessing for my mom and the family. She has been there three years. She…read morestarted in the assisted living section and recently moved to the dementia unit. The Executives, receptionist, maintenance, and all the care takers are all amazing and truly care . The tenure shows the staff is treated well which results in a happy staff making residents happy. I can call any time with questions. Activities are so great with pets and visiting musicals. My mom loves singing and even with bad dementia she remembers all the words and loves singing and others live listening. Not one day has my family worried that my mom is not getting great care! Check them out. You won't be disappointed.

When you see the pines on paper it looks like a great place, the facility is very nice, well kept…read moreand in a great location. If you want to send your loved ones here or you would like to work here as either a kitchen worker or aid, run and run away fast. Worked as a server for almost a year and had to leave because I didn't feel morally correct continuing to work there. It's borderline abuse for the residents, they are fed the same things every week, nothing cooked fresh all frozen and often times cooked improperly using a shortcut to make it quicker and easier for the line cook. Extremely unsanitary conditions the dishwashing machine barely gets the job done and would fail any state inspection. It's not a stretch to say that some of the deaths in this building were a direct result of the kitchen and nurses neglecting the residents dietary needs and serving food that would immediately be pitched at any restaurant. In regards to employment, you will have absolutely no job security working here. The Executive Operations officer Tammy McElhose who has authority over the entire building has successfully gotten rid of 3 dining directors, 2 human resource directors, multiple servers and multiple nurses all in one calendar year. The lack of management directly comes from her firings, making the nurses and kitchen staff job much more difficult without having a boss to lead the way. If your looking to find a new place to work, or send your loved one to a nice home to live out their golden years, RUN far away from Integracares Pines of Mt Lebanon location, your loved one will be susceptible to the neglect and horrible conditions that are found there.

Love working here and helping the residents find purpose and joy. Great benefits and a management…read moreteam that helps you to succeed and grow within the company.

Horrible place to work. Constantly new DON at every turn, literally. Can't keep anyone as UD or…read moreADON and very frequent administrator changes. Literally has had like 10+ DON's alone within last 2 years and it keeps getting worse and worse. Staff is like a revolving door. Mostly rely on agency as they treat regular staff so terrible like they are just disposable garbage. Staff is often very minimal. Facility is extremely dirty in general, you can see with your own eyes upon arrival. Far too often have residents escape as wander guard system doesn't work properly sometimes and management will lie in documentation about what occurred, yes I've witnessed this myself. Putting all staff licenses at risk. Food is often something you have to tear apart to attempt to tell what it even is. They have staff and even husbands of staff members bring in snacks when state shows up since facility often doesn't provide them at all for residents. Wish I was joking. It is so sad.

Having a medical director onsite 5 days a week makes all the difference - Dr G is amazing and my…read moregrandma received the best care and attention from him and the staff!

Great retirement community. Food is good, residents and staff are nice and lots of activities…read moredaily.

Beautiful community with excellent amenities and food but the care was very lacking and family gets…read morepassed from person to person when there is a concern (and there were many). While there are some kind caregivers there and those employees were very much appreciated, those in charge don't seem to care about anything but their job titles and are arrogant and condescending. What I experienced while my mom was living there was zero accountability for people to do their jobs or be kind, compassionate or courteous. The receptionist, Joanne, is also very rude and has terrible work ethic. They make it as hard as possible to reach anyone directly or get a direct number to reach a supervisor. If you are looking for quality, compassionate care for a loved one, I would stay far away from this place. Also, I was told the staff there are not able to help with those most basic medical needs - like helping to put on compression socks or even taking a temperature so if you have basic needs such as these, you are out of luck there.

I had a couple of excellent individual nurses but the administration of this place is awful. They…read morelied to a hospital about me being non compliant because they didn't want to admit they were too short staffed even though I was only 2 visits a week. They sent a nurse to my home who stole medication from me and did not take ANY ACTION against her and she's still on staff. I do not recommend anyone go to them. Please see my review on gallagher's monroeville office for more details.

Following my multiple discharges from South Hills Acute Care, I received home health care services…read morefrom Gallagher Home Care and I am very grateful for the excellent care I received each time. The nursing care I received was excellent and note worthy. My nurse, Meghan, consistently demonstrated professionalism and a genuine concern for my recovery and well being. Her knowledge and kindness gave me great comfort and confidence in my transition to home. Everyone on the Gallagher Home Health team was always respectful and courteous. I received high quality, patient- centered care. I would confidently recommend Gallagher Home Health Care to anyone seeking excellent home health care.