Kenilworth House is one of my favorite places and my go to place whenever I'm looking for something…read morewonderful for my home. Sheila and the staff there are amazing, they always go out of their way to help you find just what you're looking for. I've only lived in Des Moines 2 1/2 years but finding Kenilworth House was discovering a real treasure. If you haven't stopped in please do, you won't be disappointed Ernie Krueger

From the owner: Furniture, Custom Furniture, Home Furnishings, Interior Design, Decorating, Window Treatments,…read moreFabric & Wallpaper, Lamps & Lighting, Area Rugs, Artwork, Artificial Floral, Gifts, MacKenzie Child's, Sid Dickens Memory tiles, Houston Llew Spiritiles tiles

We bought a sofa from them. They didn't have it on the showroom floor (our mistake). Being new to…read moreIowa, we had no idea where to buy furniture. They have a 5 day return policy. The cushions on the sofa we bought are as hard as rocks. We Tried to break them in (thinking we had a two week return policy). We tried to return it within the two week time frame. They said no. We Can return and get a store credit. However, no refund. 5 days isn't long enough to try to make things work. (To try to break it in). (Being dissatisfied with their product a store credit is useless). $1,000.00 mistake learned. Please learn from our mistake.

We stopped here to check for possible deals. There is a lot…read moreof options. We did a sitting in a lot of different options. The sales people were helpful, but not too helpful. Keep an eye on the pricing, but I think they are a bit too much for me. We really don't think they have what I wanted. I found what I needed elsewhere.

We are beyond disappointed by our overall experience with Midwest Mattress…read more I will start with the only positive aspect of this entire situation. Lauren at the Altoona, Iowa location was kind and generally informative as she showed us various Helix mattress models. Unfortunately the precipitating factor to this whole ordeal began as we finalized the purchase of a king size Helix Midnight Core mattress and a king size Bedgear Mattress Protector. My husband and I understood Midwest Mattress' policy to be that all mattress "returns" are contingent on the purchase of one of their name brand mattress protectors, as this was the information verbally provided to us during our visit. We opted for the nicest Bedgear mattress protector which came to nearly $400, because per Lauren, we would not be eligible to "return" our mattress without said mattress protector. We at no time were informed of Midwest Mattress' unforgiving "exchange policy" or we would NEVER have made the purchase. We pretty strictly avoid purchases over $500 that prohibit returns. We spent close to $2000 on this purchase. Our mattress was delivered within two days and we excitedly brought it upstairs, removed it from the box, and allowed it to expand. We thought we had finally resolved an ongoing mattress issue until we went to sleep and I experienced some of the most excruciating neck and lower back pain. I attempted to push through the pain in observance of the standard "30 to 120 day break-in period," and eventually moved to our sofa after I realized that I was at risk of severely injuring myself. I immediately cancelled our previous mattress return with Saatva and set out to initiate a return for the Helix Mattress via Midwest Mattress' customer service line. I was shocked to learn that the request would need to be sent to higher management who would then "provide us with our options." I was clear that we wanted to return the mattress and be refunded. I was also clear that any amount of physical damage to our bodies during a break-in period is unacceptable. I feel gaslighted by the suggestion to push through excruciating physical pain to achieve the comfort we experienced while very briefly testing a showroom floor model. I am also frustrated by the suggestion that we were somehow expected to notice the contradicting return policy AFTER making the purchase. We are now stuck with nearly $2000 of product that is useless to us. The company has stated that our only option is to apply the nearly $2000 toward another one of their mattresses or foundations. From a business perspective, it makes zero sense to refuse this return while insisting that we return to the store to select another $2000 in merchandise, as this leaves them negative $4000. Moreover, all attempts to explain our situation have been met with the implication that we are lying about how the "return policy" was presented to us. We attempted to go local and got burned. Mike from higher management was condescending, rude, and disturbingly apathetic. We would never recommend this business to anyone who isn't 100% sure of their purchase or willing to exchange their purchase with another item from Midwest Mattress' fairly limited inventory.

From the owner: FREE Setup! 1-Year Comfort Guarantee! Recycling & Removal! FREE Financing! LOW Price Guarantee!read more

WOWSIE... what a find! One of the coolest n fun places around to shop and/or just browse! Zhoosh…read moreis a friendly Thoughtfully and artfully curated store that has a comfortable, swanky museum-like feel n vibe. Stocked with forever changing new and seasoned treasures!! Worth a stop n lookey-loo!

From the owner: Home Decor, Accessories, Vintage Furniture, Lifestyle, Styling and Staging Spaces and Special…read moreEvents. Products: Wall Hangings, Rugs, Wall Art, Light Fixtures, Accessories, Candles, Kitchen Wares, House Wares, Chairs, Couches, Benches, Coffee Tables, Faux Florals, Faux Greenery, Lifestyle Accessories, Text Tile. Services: Furniture Restoration, Upholstery, Home Styling, Home Staging, Special Event Gatherings, Art Workshops, Space Rental. Location Facts: On Vintage Main Street.