Most of these reviews are dated and do not accurately represent the staff, or management. After reading others reviews on yelp, more than one person made a comment on the staff being rude or management being knowledgeable. That may have been the case at one point, but as of now (5/30/2017) this is simply not the case. The employees that work here are knowledgeable and friendly. As a result, this sets up a nice environment to shoot some guns or just simply browse their inventory. I couldn't count the amount of times I walked in just to look at a gun to get a hands on and feel for it, just to walk out. I'm comfortable doing this because the staff doesn't try shoving anything down my throat. The staff here is top notch and couldn't get any better. The facility is one of the best around. It's clean, organized, and has a very good "flow". The actual shooting range, is incredibly nice. Their inventory on guns is very strong. I'm starting to run out of steam...but overall, I highly recommend this place! I do have one recommendation for the management. If you read this, you should look into being a vendor at the local gun shows. They happen pretty regularly and I'm sure that would be a great way to get your name out and to broaden your customer base! read more

I'll start with the good -great selection of firearms -friendly staff -knowledgeable and helpful armorer -good prices -decent range (no shotguns though) Needs much work on -ffl transfers price -snobby, claims they keep firearms after 90 days policy call people knuckleheads on their website -extremely slow to register incoming ffl's (However they will stand around and talk the day away to each other before checking in and contacting the recipient of ffl) then they just send an email -closed wednesdays, so ffl transfers that attempt delivery from ups get then delayed for 3 days, happened twice now) -don't like letting you inspect your firearm before accepting receipt of said firearm before paying which then you own it, and cannot deny acceptance if there's an issue to return read more

First time visit for some pistol practice and was impressed by the facility. Individual bays and simple easy to use motorized target mounts allow you to adjust your distance. The staff is conscientious about safety and they have a nice stock of pistols and rifles and ammo. read more

the personal there are great! The range itself is a little dim but can use during the winter and fall and early spring. Once it's hot outside the range is miserable. I went there about a few weeks ago and could barely shoot 50 rounds as the range was so hot my glasses kept fogging up. If and when they fix their range cooling system I'll return, until then I'll wait until the outside temp cools down. read more

Any brass no matter how expensive if you reload it is his. Unless you have a brass catcher. So he makes money off what you spent money on. Even exotic rounds. How convenient for him. Charges you to shoot and eventually you cannot afford to shoot with the price of brass going up. Had a membership then this happened. Convenient. read more

Knowledgeable and cool group of staff that seem to love what they do. Staff is always there to help you but will not push or bother you if you just want to browse in peace. They have a wide range of gear available at very fair prices. Transfers are smooth and also charged at a fair price. The range has sufficient lighting and airflow, and the staff pays attention to the range when in use. read more

I came in knowing what I wanted, but the staff took their time addressing my questions and making sure I got exactly what I wanted. This place is the real deal. They have a very large selection and actually had items in stock that are hard to find elsewhere. I am happy I chose shop at a veteran, locally owned business. I'll be back. read more

Got hung up on and laughed at They pretended like I should already know the whole process of swapping FFL's and ordering a lower and when I didn't the acted like it wasn't their problem read more

Today, 9-19-2022 . Target time offers Free Range Time for shooters 55 or over with the purchace of Ammo and Target. WELL, FREE ISN'T EXACTLY CORRECT WHEN YOU FIGURE THEY CHARGE FOUR TIMES THE PRICE FOR AMMO FROM WHAT IT CAN BE PURCHASED FOR OTHER PLACES. I checked today and their price for a box of 100-- 22LR shells was over $20 . Basically the way I see it is if you shoot 100 rds per hour, it's going to cost you $15 per hr for range time. That's not counting the price of the Target. Great going Target Time with Ripping off Senior Citizens with False Offers. Todays Price at Bass Pro in Independence--------Federal Champion .22 LR Rimfire Ammo - 50 Rounds $4.99 SKU: 1893296 Cartridge or Gauge: .22 Long Rifle Grain: 40 Grain Quantity: 50 Rounds read more

Not a customer friendly shop. I came in looking for a new conceal and cary pistol. They didn't have what I was looking for so I tried to get help. No luck at first and then when I finally did get help. They didn't really seem interested, real short and just all around rude. Its not my fault they are incompetent. So I will spend my $1200 some place else. read more

I have never reviewed a place ever in my life, so that's saying something. First, I will never ever come back here, I went in to sight my rifle and got nothing but attitude and disrespect for not having the tool to sight my rifle with me. Second, their training video needs to be updated for sure it said everyone in the range is a range safety officer and can do what the employees can do. Third, following second the machine broke on me ten minutes in so I called a seize fire so my target could be retrieved, granted it was me, my buddy, and another gentlemen he was more then happy to seize fire and wait. I waited a good five minutes for someone, talked to an employee that said I could grab my target, so I went and grabbed it after talking to the two people directly my buddy (A COP) and a seasoned shooter, and calling seize fire. But after the fact they belittled me even after I apologized and put in my record to get trained by one of them before shooting here again. That's fine I'll never be back! One and done for me, disrespectful and cruel to me and my buddy. Thanks for break my streak of never writting a review in my life. PS the lady that helped us when we first came in though were amazing don't change! read more

My wife's 82nd year old Grandma wanted to cross 'shooting a gun' off her bucket list. We called the store and spoke with Jael who encouraged us to come in and try out the range. Jael kindly and generously offered to rearrange her schedule to make sure to there for their arrival. As promised, she patiently helped to get everyone outfitted with firearms (not weapons, ok Jael? :)) ammunition and targets. She offered instructions as needed...(so, lots of instruction!) and stayed close sensing she would be needed! Jael was not the only awesome part of the experience. The whole place is clean, organized, well lit and comfortable. The guys behind the counter were great to work with and owner TJ was equally accommodating. It seemed to us that they have an extensive selection of fire arms to rent and to buy...including machine guns. If you're in the market for guns or a shooting range, you can't go wrong checking this place out! read more

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I was truly impressed. I was greeted almost immediately after entering the store. The employee stopped what he was doing to help me. I am not a gun expert at all, but they made me feel comfortable. I was able to look around freely. They have an indoor range including rifle. There is a gunsmith on duty. Ammo, holsters and lockboxes, cleaning equipment all in stock. Just about anything you need. I will be making this my go to gun shop. read more

Been going for a few years now. Can't complain too much. Only thing that bothers me is that I've spent countless dollars in there on guns, ammo, equip an range time yet I have never been offered a discount on anything. Yet if you are a woman, a cop and now a teacher you get big discounts. What about loyal customers? read more

Best shooting range in town. Great customer service. Also, knowledgeable staff and management! Also, very safe establishment.

Really unique inventory. When I first came into this store I had been on several wait lists for almost 8 months for a particular firearm I had been looking for. I went to the register and said, "I know it's a long shot because nobody has this at the moment" and gave the woman the info. She looked at her computer and responded, "which color do you want?" !!!! I had my gun in a week for a TREMENDOUS price. read more

After driving around the Blue Springs and Lee Summit area, looking for the rifle I've looked for for years. I found it the feeling of joy was amazing! After standing and staring at the beauty waiting for someone to ask me if I needed help. I leaned forward trying to read the tag on a collector's piece I was bound to have, I was meet with the cocking of a 12 gauge..... I'm glad this place is a museum and are full aware of the customers that are willing to spend 4-6k on the art work! Just wish I would've been treated as a customer and not a criminal! Even after defusing the situation of having a shot gun pulled on me I was still not offered any help! So today I walked away from the last piece of my ww2 collection because I refuse to give my money to this fucked up place! I'll continue my trip across the country and when I make it back this way I'll pass this place and remember, they didn't want my money. read more

I came in today to pick up a 1911 style handgun and a mossberg shockwave after looking up their pricing and inventory on line. The 1911 they had advertised wasn't there and the mossberg was $50 more than it was on line. I asked the attendant and he made some excuse about new ownership. Then asked if I would still like to buy the gun. I informed him I would be purchasing it for a couple hundred less from a different online retailer. read more

I would not recommend using them for an FFL transfer. The skinny dark haired guy that does the transfers is lazy, rude and will outright lie to your face. When I received proof my firearm was delivered to them I had to wait a week for him to "check it in" so I could pick it up. I was in there twice asking about it and he was just leaning on the counter both times doing nothing. He must be a relative of the owner or something because I don't know why else you would keep an employee with zero customer service skills and a bad attitude. I will make sure and tell everyone I know to go somewhere else. read more

Great range, great facilities and superb staff.....had a blast there yesterday first time shooting there. Everyone was really helpful, including the owner who was roaming around. What I really appreciated is that they let me shoot both my handguns and long rifles there and practice some realistic rapid fire multi shot shooting, instead of the one shot every 3-5 seconds that most local ranges insist on.....I hate negative training for defensive situations!! I highly recommend this range and will be back!!!! read more

I'd like to start by saying that I waited a day to write this review because I was very angry when I left and I did not want to write a review based on anger or emotion. There are several things wrong with this place, but this was my experience; I came here to use the range. I had quite a few things to carry in and when I walked up to the front door, I was struggling to get it open with my hands full. There was an employee sitting in a chair, just inside the door, "greeting" people as they walked in. He could clearly see that I was struggling, and did nothing to help me. He was doing a very good job of making sure his chair did not float away. In the range, there was one range employee that just kept bothering me. For some reason, he decided that he was going to show his "authority" by continually interrupting my shooting and reciting the range rules and invade my personal space, giving me a hard time for rules infractions THAT I HAD NOT COMMITTED, not even once! All I wanted to do was spend an hour or two enjoying myself and not bother anyone, or be bothered by anyone. For whatever reason, this guy decided to ignore the several inexperienced shooters (there were at least 4 people in there that I saw that had no idea what they were doing) and harass a man with 33 years of safe shooting experience, that WAS DOING NOTHING WRONG! I felt bad for those other people, that actually needed help, but were not getting it. My father came to the range and decided to join me. The final straw with this range guy was when he kept hovering around our bay and he started the same thing with my dad. I passed one of my rifles to my dad, unloaded, and the muzzle pointed down range. This guy came up to us and said that we shouldn't pass a loaded firearm between us. The GUN WAS EMPTY! The chamber WAS OPEN and the MAG WAS OUT OF THE GUN. That was the final straw. Rather than losing my temper, I simply looked at my dad and said, "It's time for us to go." We left and will never, ever return. My father suggested that we speak to a manager, but it what good would it do? I just wanted out of there as fast as possible. I have no idea what this guy's problem was, but for some reason, he decided that he was going to harass us to the point where we wanted to leave and not come back. If he had any sense at all, he would have realized that he was looking at two very safe and experienced shooters, which if you ask me, are the patrons that Target Time would want! Complaining to the manager likely would not have changed anything. The worst I can do is not spend another dime in this place and maybe, just maybe this review will help someone else decide to go somewhere else instead. If just one person reads this and decided to go somewhere else, it was worth the 15 minutes I took writing it. My advice is, go somewhere else. But if you read this and still decide to go, hopefully you are treated better than I was. TO THE OWNER OF TARGET TIME DEFENSE: If you would like to know more details, feel free to email me at vikingwarrior77@yahoo.com and I'll be glad to give you a call at my convenience. read more

Awesome range full of truly helpful, respectful, professional people! They are seriously amazing from the first moment you feel like family. No restrictions on what or how you shoot (as long as you do it in a controlled and sensible manner). It gets a little warm out on the range and that would be my only complaint, but then again I could sweat in a freezer! Prices are quite reasonable and they have a myriad of weapons available for rent if you are lacking or want to try something new and different. I can not recommend the in house gunsmith I dropped a rifle off to him nearly a year ago and I've yet to get it back, but otherwise the place is wonderful! read more

Today was my first time visiting, I had a very good experience. The young man that checked us in was very nice, answered all of my questions and didn't make me feel like I was wasting his time. We went at 1:00pm, no wait. While they do have a range time limit and if they aren't busy they will let you have more time. The location is easy to get to. Facility is clean. The older gentlemen that was a greeter was very nice as well. I would recommend this place. read more

The owner has never been involved in the gun Business prior to this, in fact, he wasn't even really a shooter prior to this. When I spoke to him, he was completely clueless about anything to do with guns, and his pricing was in no way realistic. I was looking to trade two guns, and his offer to me proved that he didn't know what he was talking about. He offered approximately 20% of the value of the guns. I would never walk in the store again. read more

Not very happy with this business. They don't seem to really care much about customer service. The owner is a real jerk, and I heard one of the employees say a lot of their customers are ass holes. I don't think they will be in business very long. read more

The store is back open. I went in there and was greeted familiar staff members. The owner was also there and answered every question I had with a smile. I can't wait for for the ATF to give them the all clear to start selling guns again! read more

I have waited several weeks to write this review so I can approach this with a little more balance and a lot less emotion. The store itself is well-organized, with aesthetically-pleasing displays though objectively speaking the price of merchandise isn't any better than Cabela's, Academy Sports, or other shooting suppliers. It was the indoor range with great ventilation and first-rate upkeep that separated this facility from others. Thus I find it shocking that a facility with the most appealing range couldn't keep paper targets in stock. For three or four visits over the span of a few weeks all that were available were the pricier splatter targets. That's like a skeet, trap, or Sporting Clays club running out of clay targets. But even more irritating and incomprehensible was letting go the facility's most stalwart employee and go-to lady, who knew every in and out concerning firearms sales, transfers, and record keeping requirements. She kept the business in compliance with laws that have little to no margin for even minor admin error. She had been there since the beginning, drew in countless customers, and treated her duties as far more than "just a job." So much for two-way loyalty. The gun business requires knowledge of the clientele, a passion for firearms, knowledge of defense and firearms laws, and impeccable attention to detail. It is far from a Hy-Vee or any other mainstream retail business. It makes no sense to let someone who truly knows the business get away, and think replacing her or him with just any retail person will do - it is not only naive, it's just plain dumb. The narrow demographic that frequents gun shops consists of educated, trained, and skilled people who are not overly demanding, but we're not very tolerant of those who are indifferent about guns and don't know their products. If we were, we would buy our guns from Wal-Mart. read more

This place is amazing...! There is a wide selection of firearms, holsters, and ammunition. The rang is $15 for all day! The people here are amazing and treat you with kindness. read more

Had a awesome 50th birthday party for my husband at Target Time Defense... Big shout out to All the staff for a wonderful time!! Would highly recommend this place.... read more

Just as someone mentioned below - I also had a poor interaction with the lady 'assisting' me with paperwork needed. As with other gun shops - they make sure you understand the address process and if you happen to fill it out incorrectly or whatever the case may be, an explanation is in order....rather than be condescending to the customer. Literally the only thing she was concerned about was how long it was going to take me to return with different paperwork. Please keep in mind I had already been to the store 4 days prior and traded in 2 nice handguns to order a new revolver, I already had close to $450 trade-in value wrapped up in this deal. So returning to the store to pick up my new revolver (while seeing my previously owned guns proudly on display for sale)....obviously a customer is going to be upset when they are told they filled out the form wrong and now will have to be delayed on their purchase, maybe take that into consideration and realize the people on the other side of the counter are your customers and have a little more compassion, rather than focus strictly on the business side. This was my first experience with Target Time and it will be my last. I will not go out of my way to spread the word other than this review - but, I certainly will not be recommending them to the 7,000 other employees whom I work with locally or friends/family in the Jackson County area. read more

The customer sevice here is bad. It is just bad. When i was in the store there were maybe three customers that were not in the range. There was one employee behind the counter on the phone and another talking with someone from the range. The other customers were looking at the bags and other stuff that they have in the middle of the store. When the employee who was talking to someone from the range was done with the other customer i was next in line to get some help looking at some pistols. Now there were only two customers in the showroom at this time. So i asked to see some sig pistols and he said sure and came out from behind the counter. As we were walking over to the pistols on the wall a customer just walked into the store and the employee just stopped and said can i help you to the new customer and started helping him and told me that he will be right there to help me. At first i just thought ok thats odd that he would just start helping someone who just walked in the door and tell the customer that he was already helping to wait. So he goes and walks back behind the counter and starts helping him and just leaves me by the pistols. I stood there for a bit thinking what the hell just happend. So after standing there waiting i just walked out. I cant belive that they have employees there that dont know how to treat customers but that is normal from what i hear not only from online reviews but people i know and i work with. They need to change there staff asap or we will be out of another gun store. I will just take my money elsewhere. Lost a customer. read more