I ordered the couch I wanted online and there ended up being an issue with the 3rd party they go…read morethru but they made sure to make it right and dig into the issue. Extremely helpful and communicative regarding updates. Delivered on time down to the minute of scheduled time and put it together. Would definitely recommend them to anyone.

So they have no mask regulations, which isn't a bad thing. They also have very interesting stuff,…read moreit's a retro type of store. I really wanted this tiny red coco cola table for our kitchen, it's a very small spaced kitchen and I thought it fit it well. However they really thought I was about to spend over $699 not including chairs! Their pricing is sky high. Which really sucks because Burlington isn't very keen on affordable furniture stores. I really thought this place could be affordable and different. If your Ritz and can spend that much I'd recommend. Just know you'll be breaking the bank purchasing one table.

Quite a selection. Have the perfect chair…read moreDo have some concerns about the poo parking lot, should be a railing on the concrete railing and yellow paint.

Great product...great service...great crew! Wouldn't have anyone else do my floors!! Quality…read moreproducts and service!! I moved here from the Quad Cities and think that the prices here in general are ridiculously high but was delighted with the price here! Floors to fit every budget! Thank you Lee, Heather and guys!!!

I went in and was looking at beds for my daughter. I had to hunt down help and when I finally…read morefound someone it was Arin Gonzales. We talked about what I was looking for. She asked for my information, I asked her if it was going to run my credit. She assured me that she wasn't. She was just going to get me into the system. I come to find out a few days later that it was a lie and she did run my credit. I don't know if it was just a miscommunication in her training or what happened there, but running someone's credit without full permission IS ILLEGAL. I called up Furniture Row and asked for the manager, he told me that he would get to the bottom of it and see what went on. Instead of hearing back from him, I heard back from Arin. Instead of a "sorry for the miscommunication" or anything, she started blaming me for my credit being ran. As I was repeating back the conversation, she started to try and talk over me. I told her that she needs to be quiet, I was talking and it's very rude to talk over someone. She told me that I had no right to disrespect her and hung up the phone. Never have I ever seen such poor customer service in that store before!

Great furniture for every decor . Amazing prices and great sales. Financing with no interest rate…read more Great salespeople that are friendly. Delivery available as well.

this is my absolute favorite furniture store in Burlington! every time I go here, I am greeted by…read morewelcoming sales people who are never pushy. they have great deals on furniture and I love that they have Flexsteel now. I won't shop anywhere else now because they have set the bar so high!

We purchased a mattress and a platform thing for it to sit on. Salesperson asked if we wanted a…read moreheadboard and the one that we picked out we found out was not made for our type of set up. Which we didn't find out until they had it all set up. I complained since I thought that they would have a 30 day return. WRONG I only had 5 days. Now if we return it there is fee. The problem is that there is gap between mattress and headboard which a small child's leg could easily get pinched in there among other things. Think about asking about return time on your purchase before buying.

I was looking to Burlington, but you spied and led me del Rio. I am not going to spend a cent…read morethere. That is why I googled Iowa.

Me and my husband baught over 10,000 at the burlington ia location. Our last visit was 5,000. After…read morewaiting a year for our trundle bed, I canceled the order. I received everything else but the bed. Was told 8 different dates in the last year. Every time I called i got a different date. After waiting almost a year for my trundle before. I canceled it. Was hard to get ahold of my sales lady ruth. I would not recommend this place