Tavia Direct

Steve and Tanya and the Crew at Conway Flooring went above and beyond to make sure we were happy…read morewith the finished product. Their communication was great; a personal touch that is lost now a days !! What really amazed us was the transformation our home took on in two days ! They are Professional, Fast, and Really Great People. Customer Service is really big with them as well. So if that's important to you, don't miss out ! They do Amazing Work and have Great prices as well !! Spencer Witt -

From the owner: All Flooring Needs, Flooring Sales and Installation…read more Services: Delivery, Installation, Free Estimates, Rug Binding, Supplies. Brands: Acrylx, AquaLok, Dreamweaver, Engineered Floors, Kaough Distributing, Luxmax, Mohawk, Ohio Valley Flooring, Phenix, Southwind, Timeless Designs, Triumph, TruTEX. Location Facts: Located near the intersection of McGalliard Rd and Chadam Ln

Williams Carpet Shop

Jeff & Debbie from Williams Carpet Shop were an absolute pleasure to work with. They were willing…read moreto quote our Church office basement space BEFORE picking out coverings. Which I understand is backwards, but necessary when needing budget approvals. They were quick and affordable. Be sure to give this local business a shot before going to any chains. WELL DONE!

From the owner: Residential Services…read more Products: VCT - Vinyl Commercial Tile, Back Splashes, Ceramic, Tile. Services: Flooring Installation, Sales, Cleaning, Floor Stripping, Residential & Commercial, Floor and Carpet Cleaning, Carpet & Laminate Installation, Carpet Cleaning Services, Rug Binding Brands: All Tile, Armstrong, Beauflor, EF Contract, Florentine, Mannington Mills, Mohawk, Shaw, Stonecast, Tarkett Location Facts: Right Across from McCulloch Park Park, Between Highland Ave and Centennial.

Ed's Carpet & Flooring

You will never find a better place for flooring! The owner, Ed has been in business forever and…read morewill take care of your every need. He goes out of his way to ensure your flooring is what you wanted and installed correctly. Will never go anywhere else for flooring!

PHIL'S FLOORING

Phil did a great job on my bathroom floor. It had sunk from water leakage from the toilet so the…read morefloor/foundation and tile had to be replaced. He did the work in 1 day since the area was rather small. Was professional and had a great work ethic. He had a cancellation and called to see if I wanted the slot that was now open - my original appt. was Nov 8th. Appreciated that! I also felt the price was very reasonable. Wouldn't hesitate to hire his company again.

From the owner: Floor covering installationread more

Carpets Plus Colortile

1.0

They are not great with customer service! We went in to get carpeting, had our room measured and…read moreall that. The worst part comes after that. We got a coupon for this place in after they measured our floor. We called for our estimate and asked about the coupon and they basically said they didn't know and we would have to ask the manager. We went in the next day at around 2:30 (the manager wasn't there) but presented them with the coupon. The guy servicing us said it looked like we printed the coupon off the computer, implying it was fake. We told him that it came in the mail with a packet of coupons. He asked someone else working there if they had seen it and she verified she had. He then went on to ask her several more times. While ringing up our order he even said to her, "So, you have seen this before?". I don't appreciated being accused of fraud! Especially when I'm there to PAY for my stuff. I get asking once, but 1) if there was a question, don't do it in front of the customer, it's in poor taste and 2) once it's been verified once, there's not a need to keep verifying that it's real!!! Then when we spoke to the manager about that behavior, he just chuckled about it. We didn't feel he took it seriously at all. We will probably cancel our order with them, we're getting more estimates to see if we can get a similar product for the same price or less. Either way, we won't be using them again!!

From the owner: Carpets Plus Colortile Provides Carpet Dealers, Area Rugs, Flooring, Ceramic Tile Floor, Dance…read moreFloors Installation, Waterproof Flooring, Hardwood Floor, Ceramic Tile Contractors, Laminate Flooring, Vinyl Floors to The Muncie, IN Area.

Pro Floors

For anyone seeing this post, Pro Floors, in Alexandria, Indiana is a high value, professional…read morecompany. I have known Nick Hinton for many years as a competitor and as a friend. His company values their customers with great integrity. Anyone who has posted a one star negative review lacks knowledge and understanding. I personally would encourage any customers thinking of doing business with Pro Floors to do so without hesitation. Very good company to do business with. Christopher Cooper Cooper Flooring Installation Services

My brother contacted Pro Floors in Alexandria the first week of July for vinyl flooring. He paid…read morethem the money they asked for and then ignored us. They have given us the run a round and basically done nothing. We moved all his furniture into his bedroom and kitchen, and we waited, and waited, and are still waiting. When we ask about when the job will be done, we get "SOON". It has been over 4 months and we are losing our patience. I think they are taking advantage of him because he is disabled and is in a wheelchair. DO NOT USE THIS COMPANY!!! THEY WILL TAKE YOUR MONEY AND NOT DELIVER !!!

Asons Property Preservation Specialists

1.0

(6 reviews)

We hired Asons Construction 6 months ago to do the needed repairs on a home we purchased. Asons…read morewas horrible to deal with. They would give us a quote, we would agree on it, then they would turn around and DOUBLE the quote. They were horrible at explaining what was included in the prices that they were estimating. So we thought the project was getting done completely, but they would leave out the finishing work. So, we paid for something and it wasn't even completed. They were an absolute nightmare with every single project. I have spoken with other people in the area who have had similar experiences. I wish I was able to give 0 stars.

To Zachary- I am so…read moresorry that you have fallen prey to a sub-standard P&P company. Here is the issue- the government contracts out work to these large national or regional companies. They in turn subcontract the work out to "qualified" vendors who in the case of wints and de-wints are basically any guy who answers a CraigsList ad and owns a vehicle and a wrench, and a portable air compressor. Most of the time, they have no clue what they are doing, and try to get in and out as fast as they can. That is the only way to make money. In most cases (different areas sometimes have different rates) but I can tell you that htey pay a "contractor" $60-70 for a winterization in Michigan, and just about half of that for de-wint. So the dewinterization you paid $180 for, paid the guy with a wrench $35, who then promptly left. This industry, that I do work in, is a mess. There is little oversight of the contractors, and the truly good contractors suffer. $25 grass cuts, etc- it's a mess. Sorry you had such a bad experience, and I hope you have either gotten your home fixed or found another one.

Jackson Plumbing

4.4

(9 reviews)

Good pricing and great work. They could be better about answering the phone but they ended up…read morecalling me back after a bit. Would b nice to able to leave a message instead of hoping you'll get a call back. Service and pricing is 5 stars though

Been using Jackson plumbing for 40 years. One time i I used another company (sign in your yard…read morecompany). They came out, snaked the line, broke the tile, collapsed the line and asked for 4700.00$ to repair the line. And, said the pool that has been in place for over 20 years needed to come down for them to repair the line. Said, "no thank you, I will call Jackson". Called Jackson, they repaired the line and left the pool alone for a reasonable price. I have called them numerous times for different properties, and have always felt good about their work, prices and people. They don't fluff or try to sell you anything that isn't about moving water in or out of your home. I WILL ALWAYS CALL JACKSON PLUMBING!!!!

Rooterman

4.9

(8 reviews)

This company was on top of my problem within hrs. They set up a free consultation for me first…read morething that morning! The service technician was very easy to communicate with and has 29 yrs. of experience in the field. Within 1 hr. of his arrival he had asset the problem, gave me an estimate to fix the issue and had it fixed within minutes!! The price was reasonable and I let the "Pro's" handle the rest! I couldn't possibly say enough good things about this Company from beginning to end. They are the BEST at what they do in my opinion! Thanks gyes and gals for the service you provided me. Keep up the Great work

First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

Smoot Landscaping

3.3

(8 reviews)

I'm a resident of Albany Healthcare and rehab here in Albany Indiana. I watch them mow this lawn…read moreevery week and they mow as if they are going to a fire ! Always mowing fast never taking there time to make it look recently cut . They then mow the opposite way and throw grass right at the windows here and I'm afraid to look at them mow! They even have grass sitting on the window ledges outside my window..

I'm surprised they are still in business. I purchased a truckload of topsoil dirt from them around…read morewhen they first opened. It did not look bad at the time, but it was not topsoil and not really dirt. I don't know what it was. Over time most of it has washed away by the rain and what's left turns into a bog. I have had more people get stuck and destroy my yard trying to get out. One day I will dig it up and put down some real dirt. If they do this to all there customers, how the heck do they stay in business?

Rodeffer Roofing

4.0

(4 reviews)

They come out on short notice ,done great work and fixed my wind damage . Thank you so much!!!…read moreGreat people.

idk why yelp continues to delete my review... but, rodeffer roofing and the crew did an amazing job…read moreon my roof. Very good job of clean up after!! 100% recommend

Smith Family Services

I strongly recommend Smith Family Services. They installed split fence railing, weed barrier,…read moreplants, mulch and sod over a 2 day period. They worked their tails off. They were very easy to work with, professional and double check everything they did. Drive by and see their work. I live in Chase Trail. House with landscaping at corners of lot. Thanks Jane

RoofSmith Roofing and Construction

The best pricing in and around Delaware County along with the best quality. If you don't call them…read moreand give them a chance to beat the price then that's on you. Journeymen certified roofer for over 20 years and dependable. I will not have anyone else touch my roof until they are no longer around.

From the owner: Only top trained journeyman roof applicators on every job. No sub contractors. All work comes with…read morea limited lifetime warranty on workmanship and materials. Get the best quality work at a fair price. Senior and military discounts. Most roofing projects are completed in just one day. Give us a call today for a free estimate! Fully insured.

A & S Roofing Service

This guy keeps calling DRUG AND ALCOHAWL. Somebody must be calling him and them, somehow, on the…read moresame fucking number. They've called him three times, in the last ten minutes, and he's god damn sick of it.

From the owner: A & S Roofing Service Inc. has been serving East Central Indiana for over 40 years. We believe that…read morea roof is the most important part of any home or business, and should be treated as such.

Tavia Direct - damagerestoration - Updated July 2026

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New Castle Flooring

I would like to take a moment and thank Jeff Burchett, owner of New Castle Flooring and his crew…read morefor the outstanding job. We had a couple of estimates and decided to get a third one. So happy that we did. We went in and the son of the owner was very professional and showed us some samples. We told him that we wanted it done soon. They were here within a few days to measure. Since it had to be ordered, it took a couple of weeks and we were called immediately when it arrived and date was set. We have had lots of flooring throughout the years. This is the best we have ever had. They did an excellent job installing and never wasted any time getting it done. We have had so many compliments. They also stand behind their product. I would recommend them to anyone who needs any type of flooring.

This is the WORST flooring company EVER. I left a bad review on their Facebook page and they…read moreblocked and harassed me. Fir starters they measured incorrectly ordering over one hundred square feet extra. Jeff burchett, the owner verbally harassed me when I asked for a refund. He told me that if I didnt "play nice" with him that he wouldn't help me out because , "I already have your money and I di not care about your opinion" he proceeded to hang up the phone on me! After much debate between my contractor him and myself my contractor went to henry county flooring with our extra flooring where jeff wrote us a PARTIAL refund check. When I cashed the check (that was written for 280 but should have been 500) the check BOUNCED!! I have been harassed by the woman working there and still, several months later I have not received my money or even an apology. They now owe me 520 (20 extra for the check bounce fee) and they REFUSE to pay it unless I take them to court!!! I have shed so many tears and I been taken complete advantage of. It would be a huge mistake to allow henry county flooring to do any of your flooring needs.

Estes Excavation and Drain

Worst customer service EVER! We hired Estes Excavation and…read moreDrain to do the inspections on the well and septic of the house we were purchasing. We aren't sure they ever did an inspection on the well or the septic because we were supposed to receive the inspection reports for both services and we never received either one. We tried calling Estes but they never answer their phone. Our agent tried calling them but they never answered any of his calls either, nor did they ever call any of us back. They had no problems taking our money though. We paid for a home warranty when we purchased our home because there were things that didn't quite work right when we purchased the home. We found that almost all of the faucets leaked. When we contacted the home warranty company they told us they were sending out, you guessed it, Estes. They gave us a window of between 11:00 and 3:30. We waited that whole time for them to show up but they never did. We called the warranty company the next day to let them know Estes never showed up. We were told that Estes reported that they didn't find anything wrong with the system (plumbing fixtures). Well of course not, you'd actually have to show up to find something wrong with the system. So the warranty company told us they would, again, be scheduling for someone to come out to address the issues we were having. Lo and behold Estes took that call and have us the same window. And again they never showed up and didn't call to let us know what was going on. This time we called the warranty company asking them to contact Estes to confirm the appointment. However, Estes never answered the warranty company's call either. Then we called again after the service window letting the warranty company know that, once again, Estes never showed up nor did they call. In conclusion we wouldn't refer anyone to.this company to do any kind of work because they don't show up and they don't answer your call yet they don't have any trouble taking your money.

Amazing company to work with. We had an issue with our sewer line. After they got the clogged…read moredrain clear, there camera saw that roots had gotten in and part of the line was broken. They were able to repair it without digging up the yard with there trenchless tools. Very cool and they cost was surprisingly within budget. They offer financing to help cover any costs.

Ace Construction & Remodeling

(4 reviews)

I had a walk in shower, French door and flooring done just over 1 year ago. During the remodel,…read morecommunication was poor. Workers showed up at random times, left without telling me when they would be back and did not clean up after themselves. Job was finally finished and due to not caulking the shower, I was left with a musty smell in my bathroom. Now just over a year later, the French door threshold is moving when stepped on and the laminate installed just inside the door is loose and squeaking. i have cleaned up black stuff at the base of the door twice. I am afraid water has gotten in. I called Ace 2 times and was told I would get a call back both times. I have given up and called another company to repair the door and flooring that is just over 1 year old. Do not recommend.

This past summer I recently hired a local contractor in Anderson, Indiana to complete our exterior…read moreremodel on our home. Originally, we wanted a new roof, some type of exterior siding (we ended up going with vinyl) and new windows. As like many people this was our wish list. I started making calls as I was told by family members to get three estimates, fortunately this was no small task. The first few I called did not answer or the phone was disconnected. I know contractors are busy people but I wanted to speak to an ACTUAL PERSON instead of a voicemail. Long story short I finally reached two contractors and Ace being my third. First guy shows up 20 minutes late to our appointment, I understand this but a courtesy call letting me know he was running behind would have went a long way. Second contactor held his appointment and showed up on time. My third and final call was based on a BBB recommendation for Ace that I found on the internet. The first two contractors I found on the internet but without a BBB referral. Just to cut to the chase we ended up doing the roof and the vinyl siding. We chose the Owens Corning duration estate gray, and went with a lighter siding that held a slight hint of blue. (beautiful). Initially our goal was to complete the windows as well, however this put us over budget. We are hoping to hire Ace back next year to complete the windows. I was very pleased with how Joe from Ace Construction explained the estimate while sitting at our kitchen table, this took over two hours, we had a lot of questions. This being the single biggest reason we hired Joe with Ace. The other two companies did not take the time to explain the products and how each product is used during the roofing process. One company mailed the estimate and the other seemed to be in a rush. In closing the job turned out wonderful, and the color combination Joe helped us choose exceeded our expectations. My husband and I are a little order and after hearing so many horror stories of people being ripped off from contractors I felt compelled to let people know that Ace Construction stands behind their word, and I would definitely recommend them to anyone looking for work to be completed.

Window World of Muncie

3.7

(3 reviews)

This excellent company provided my sliding patio door six years ago. It has held up perfectly. Any…read moreproblems I have with maintenance they come within 48 hours and no cost repairs are perfect. I cannot recommend Trent and Danielle highly enough!

I have had Window World install many windows and a slider. They have always done a wonderful job…read more Anytime something wasn't right they have always made it right. We have a rental business and Flip houses.

K&A Construction & Auto

K&A Construction & Auto LLC did an AWESOME job for us at our crushed limestone duplex driveway and…read moreshed pad job. TRUST THE PROCESS. Highly recommend!

Hoosier HomeWorks

Roy did a great job on our kitchen and bathrooms. We wanted a backsplash, and tile above our tub…read moresurround. We called a number of places we found on Angie's List, but Hoosier Homeworks was the way to go! The estimate was quick and painless, and the price was great! Definitely the best quote we received! The subway tile we picked was even included in the price, so there was no measuring or guess work on our part. In two days, we had two brand new spaces! He even did some drywall touch ups for us! I plan on using this company again for new flooring next year! If you're looking for a well priced, dependable contractor! Call Hoosier Homeworks!

JLC Construction

The owner, Terry Moore made us feel comfortable from the beginning of the process! He gave us ideas…read morewhen we didn't know how to get around certain issues with the home's design. Just a really down to earth guy. Great work ethic!

Paul Shively Construction