I went in after lunch. I had four vehicles that I needed to register I was in and out in less than six minutes. They're awesome.

It's better than most locations I've been to. I visited on a work day and tried to get a title in my name but didn't realize that with an out of state title I'd be required to bring the vehicle to the office for VIN verification. She did offer to see me same day without wait but I was working so I couldn't return. Well the next day I show up with the tagless motorcycle and I'm told that due to inclemate weather they wouldn't step outside to verify the VIN. It was literally sprinkling. I almost lost it internally. I politely told the guy I had already been turned away the day before and I was here again on my lunch break trying to get it done. He agreed to see it if I pulled it onto the sidewalk. Quick and easy. Out in minutes with a new tag and registration. Just treat them like people and hopefully you can break through the wall they build over dealing with so many rude people. read more

My 5 star rating today goes to Jackie (window 1 02/04/2021, hope I remembered her name correctly) and her OUTSTANDING customer service. First making an appointment was the best idea, it was a 2.5 hour wait without an appointment and only 45 minutes with one. The wait was worth it because of Jackie! She maintained a pleasant smile, friendly, open to conversation, and her approach to people. You can tell she LOVES her job and working with people. Thank you Tax Collector for making this an enjoyable visit because of her (she had long white hair)!! Thank you!! read more

Tax Collector's Office - Tax Services Near Me - Jacksonville, Florida

PREFACE: Let me just tell you that (literally) NOTHING has made me want to restart my blog like my birthday driver's license renewal trip to the Tax Collector's Office! I had a horrific story to tell and nowhere to unleash. Well, sorry Yelp... you're all I've got! So here goes... I'll try to be brief but I've gotta' get it out & documented! My license expired on my birthday, so I begrudgingly roll up to the Tax Collector's Office for the friggin' 45-minute wait to renew. (Pro Tip: I usually go to the Julington Creek location to avoid the masses and have a quicker turnaround.) My number finally gets called and I'm ready to put this in my rear view (get it?! Lol!) I smile at the attendant, make small talk, hand over the necessary paperwork, and it's smooth sailing now. The attendant asks me to take the quick eye test, cool! I alcohol pad the machine down, hand-wave it dry, and lean in to read the letters on line 5! Left side, perfect. Middle, perfect. Right side, there's nothing there but faint blurry symbols. I tell the attendant, request a new machine, and repeat the the above-- alcohol pad, waving dry and all. Again, no right side y'all! ME: Umm, still no letters on the right. Only symbols. HE: Those symbols are letters and I need you to read them to me. Do you have a pair of readers in your car? ME: (screeching halt!) Come again? (shocked and appalled, half joking, half NOT) ... READERS?! First off, who wears readers? That would imply that I have less than 20/20 vision. (At this point I have a captive audience at the Tax Collector's Office because there's nothing better to do than stare at me) HE: Sounds like your right eye is weak and you are turning 35 today. ME: Sir, it's gotta' be April Fool's up in here! HE: When was your last eye exam? ME: What?! Eye exam? Sir, you're ruining my birthday! Let me try again. HE: (totally over me at this point) Ok. ME: I cannot see, wait. NOPE. (Straining, literally breaking a slight sweat, and peering as deeply as I possibly could) Ok. Wait, I see something. ... It took me 3 more tries to make out all of the letters while he blank-faced, stared at me. HE: You need an eye exam, ma'am. ME: Clearly. (Almost in tears... due to the shot to the heart, and now I'm being referred to as "ma'am!") I took my photo, paid, got my new license (my picture is terrible -due to distress- by the way), called #CoachCutie (he didn't answer), texted #CoachCutie in all CAPS, "I'M LEGALLY BLIND and I guess I'll be wearing an eye patch from here on out!!!" Moral of the story: It's all fun and games until your eye doesn't work properly! #ImFettyFrigginWap read more

Started my day with the DMV. Oh my goodness.... this place is so very organized. I checked in at the kiosk and got called less than 5 minutes. Definitely recommend making an appointment online. Great experience. Had an appointment at 10:30 and out in 20 minutes to renew my drivers license. I was prepared that I might be sitting for awhile. Monday and Friday are both super busy so I chose Tuesday. ***Tip: Bring your driving glasses/glasses for sure to read line 5 for the eye exam. So glad I did, as it was really tiny. (I had to pause and find my glasses inside my purse). Rachel at Lane 004 was super sweet! read more

Worst office I have been to. Always a long wait. Waiting over 3 hours for a title transfer at moment. Always seem understaffed every time I come here. Of course I still see a couple employees standing and staring at nothing. He must be important. Lol. I recommend traveling to another office. Others I have been to are not as bad. read more

Coming from NYC, I don't think Floridians know how good they've got it. I showed up on the Friday before Memorial Day (when I assume a lot of the staff had taken the day off, and a lot of folks were there for various pre-month end tasks) having made an appointment in advance. I was immediately called up to a window, had a pleasant chat with the woman behind the counter, presented my documents, took the eye exam (oddly, I had the same problem as Juliet H., in that one side of the machine was entirely unreadable for some reason), took a picture, and walked out with my license in under 10 minutes. In NYC, this would have taken three visits and multiple screaming matches with DMV staff over whether you had filled out forms correctly. Famous last words, no doubt, but my first experience with Florida local government was pretty great. read more

The attention and kindness of Mrs. Rovena from window 9 was exceptional, very professional and patient since I do not speak English.

A thank you to Nathalie and Christine for being very fast and patient in helping me get a title and tag. I was late coming in after confirming an online appointment and they still helped me without any issue! Great service very fast read more

As this is the Florida version of the Department of Motor Vehicles of any state, I found it interesting that there are multiple offices of the venue in Jacksonville under the unlikely name of the Tax Collector's Office. Not an inspiring name to former resident of New York, such as myself, where taxes seem overtly ominous in supporting a greedy and inept state level government, but this is a quick stop for DMV things like plates and driver's licenses. I was told to expect huge lines and the best thing to do was visit another county or make an appointment to convert my NY State Driver's license to Florida's version. Well, I decided to visit the Mandarin Tax Collector's Office, which is a few blocks North of Whole Foods on San Jose Blvd and found not only was it nearly empty at 3pm on Tuesday, but they took me almost right away. Within 30 minutes, I had a brand new FL license in my wallet for $54. The key to my success was having all of the required paperwork and identifications ready for inspection. The FL DMV website was helpful in outlining what was needed and the US Passport was the Ace of Spades in this case. The only thing that gave me a twinge was the application for the Board of Elections to register my political voting preference, which this office can do at the same time as your license. The friendly clerk asked me what was my voting preference out loud and I responded with a lower key tone..."Democrat".. The whole place seemingly went silent for a moment..... Five minutes later, I was complete in my application and out the door. That was the easiest DMV visit of any state I have lived in (NY, LA, NC, FL) and having the paperwork ready made the difference to them too. read more

Not exactly a place that people would check reviews on, but based on the experiences I've had with the DMV or MVA or whatever they're called depending on what State you're in, this one is not bad. The clerks have always been helpful and courteous even when they didn't know what they were doing and had to check with a superior. It's clean and there is plenty of seating and even some vending machines. What gets me is that there are over 100 different license plates to choose from if you want to shell out a few extra bucks for the cause. At least the AC works well! read more

Tax Collector's Office - Always a wait, but it's been worse. Got a letter saying I had to come in to get a new tag. What's up with that? - Tax Services Near Me - Jacksonville, Florida

Made an appt earlier in the month, checked in 30 min early and was seen at least 15 min before my appt time. Jackie was so awesome- very friendly, professional, and efficient. Was done within 15 minutes. The check in gal at the front desk was very friendly as well. Overall a great experience- highly recommend! read more

I just have to share this, we took my retired father in there today to change from his New York license to his Florida license. We had the pleasure to deal with Breanna, at window number one she was very courteous polite and just a total joy to deal with. She has made this a very easy situation to deal with and kudos to her and kudos to the tax collector's office for having somebody like her on their staff I've got here myself personally I different occasions and I've always had a great experience thank you read more

Just a little while back I had to visit the Tax collectors office. We had just moved and I needed to change address and registration and update drivers license. I had no appointment so I got there about 7:30 a.m. was third in line. They opened right on the dot. In a matter of minutes was all done and out with a smile. Then I had to go a second time, but this time went later, Yes a wait, But a big but, the office is most pleasant was very comfortable, had T.V. to watch, super clean. I am a elder and when I was called to the window and completed my business, I mentioned I was feeling a bit dizzy, and the man behind the desk told me to take a seat next and close to his window, I did that and he kept a eye on me till I was feeling better and went home. I do not think we can do better then that !! read more

I love this office. Fast and friendly service always. No complaints in the 6 years of dealing with them.

The people working at this branch is very helpful and has a great attitude! The wait is very long so make sure you bring a book or something to keep you entertained while you are waiting. It took about an hour and a half for me to get to the counter. A gentlemen name Ed took care of me and he made sure I had everything I needed to get my motorcycle in my name the same day. He was a pretty popular guy since he was approached by his employees many times during our interaction he still made sure I was at the focus of his attention. Although there's another branch way closer to my house I'm going to start using this one from now on! read more

While I dreaded coming here it was a much needed stop I had to make. I've prolonged getting my license switched over because well who really wants to spend their time at any Tax DMV office?? Upon arriving of course the building was packed but the first woman I spoke with, Tammy, was really courteous and gave me a realistic time of how long I would actually be waiting. She was also very helpful in making sure that all the documents I had would suffice for me to get my drivers license. So now comes the wait of 1 hour 30 minutes and it's now my turn. Getting seated to continue with my transaction the woman didn't look up or even say hello or ask how I was doing. She just immediately asked, "What do you need?" I just blew that off and took it as she's just trying to help get me outta here ASAP. The woman was very short and unpleasant as if she didn't want to be at work the entire time. I can honestly say the only time she made conversation was when she asked about information for voter registration purposes. I'm just glad I finally can mark this off my check list. read more

I would like to congratulate this particular tax collectors office on repeatedly giving us the most unreliable slow service known to mankind. I am a dealer and the staple is lien work should be done in 5 days what I've been told by other offices. Over the last two years they get the liens done when my employees show up after a week or two and they pull them out of a pile that have never been processed. We went yesterday after two weeks asking about the liens and were told they were busy and it might be another week or two. I instructed my employee to take the titles after they have been sitting there for two weeks and take them to another office. The old women that do the dealer services have horrible customer service and it's honestly like watching a live version of Zootopia when they work. Congratulations on being the slowest processing tax collection office in the entire state of Florida. read more

My first 5-star review goes to the Tax Collector's office on San Jose. I went at 4pm on a Monday, and expected to wait for a long time. I got a number, sat down, and was called to the desk within 10 minutes. When does that EVER happen at a DMV? I was just renewing my license (address change) and I actually had all the documents that I was told I needed.. imagine that! I was in and out of there within 30 minutes. This was by far the best experience I've ever had at a Tax Collector's Office so I'd recommend this specific branch to anyone. read more

Worst DMV in all of Jacksonville. While I was at the teller talking to her about transferring a title, a woman next to her got involved in the registration and got the manager (Asian with glasses) to come over which processed to yell at me in front of all her employees. I know her job sucks, but a smile and some curtsey goes along way. She should set an example for her employees. read more

Possibly the best DMV experience I've had. Was in and out in 15 minutes. Employee was very helpful and kind.

I spent an hour waiting and counted four people at a window without a customer; the one is just starring at the screen that shows which number is being served at what window. Once I was finally called up the woman was very nice and handled everything quickly. read more