They were fast with my taxes,I got a bigger refund than last year.great customer service…read more Would 100 percent recommend

I definitely recommend Smart Services. Joel was very helpful in regards to my mothers adjustment of…read morestatus. Since it was related to my mother, I had a lot of questions and was very concern. Luckily he was very detailed, answered all my questions, and was able to calm my worries. The process was done in a timely matter. I was very happy with the end result.

After our first meeting I was told I would get a "secure" log in, name and password, to safely…read moretransfer all my corporate paperwork to the SLS office. During my year as a client, I was repeatedly asked to send documents though I was never given the log in. I was told several times I would have it in a day or two, it was never provided. Upon my first annual taxes, the SLS office waited until the last minute before completing my returns though I had all my paperwork in the office in February. This further delayed my refunds. The SLS office would "gross up" my wages and do the paperwork for my quarterly tax deposits. The first time this was done I was only provided my paperwork a day or two before postmark deadline! I advised the office this was unacceptable and I should have this package with more than a day or two to spare. Throughout my time as a client at SLS I NEVER received this quarterly package more than a couple days in advance despite my request. I would go out of my way to email my payroll figures to the office in advance, and still get a delayed package in the mail too close to deadline again. Upon ending my relationship with SLS I asked for my "retainer" back and was advised I would have to wait until their monthly billing cycle as those are the "billing terms." When I was originally asked for the deposit I provided it without delay. I supplied legitimate reasons for being disappointed with SLS and requested my money back, and was told to wait. This is the perfect example of bad customer service/client retention. This office has a simple pattern, they do everything at their own pace. Your time, your schedule, your needs are not important. I am not pointing out other issues I had with SLS as to not make the reader feel I'm being overly critical. This was a very bad decision and I will be much more careful when selecting and accounting firm.

Steve is a smart and honest person. Exactly the qualities one should insist on when hiring an…read moreaccountant. Smart and honest professionals, like Steve, know what they know but more importantly know what they don't. I trust Steve's advise because I have confidence that it is based on his knowledge and experience with a particular subject, not a guess. I have trusted Steve with my taxes for almost two decades.

One star is too much for duo of father and son. They are so incompetent that you are better off…read moregiving the retainer money to the other party. I would stay away from this law office. He is just after your money!!!

Mr. Freedman is so knowledgeable and effective! He listens and gives you confidence that you are in…read moregood hands.

You have a problem with your Tax?? Mario will fix it! I have…read morebeen going to Mario Grassano for over 15 years and will contine to do so even though he gives me a hard time every year. at the end of the day.. i go to him for his experience and honesty in the industry. he doesen't hold back on anything and has helped me through the years.

If you want a hilarious but extremely knowledgeable accountant then Mario is your man!!read more

The team at Media City Tax Group is phenomenal! Josh Myers along with his team and his strong worth…read moreethic are dedicated like no other. They are hard workers, salt of the earth, honest, business savvy and pay attention to details so that you can come out a champion with your tax refund! I wouldn't work with anyone else. I won't work with anyone else! This team is on FIRE! SO GOOD! Media city tax group is my team I work with every tax season and every year for the last five years I have been 110% satisfied. Many more great things to come! Thank you!! -Vanessa Garcia

At first when they did the accounting it was great. Then the Owner Josh got too busy and handed…read moreeverything over to his assistant, Jenn who is not a CPA and made many mistakes. One mistake where she paid our payroll taxes twice, and when I mentioned she became defensive. Made me feel like I shouldn't have asked, It took 4 months to receive the overpayment. Later I received a phone call from Josh stating he was too busy to handle my account and he was dealing with bigger & larger accounts at the present. Rather than dealing with his assistant and her ineptitude with Taxes, he decided let me go. But this was a BLESSING IN DISGUISE because I now found an accountant who cares, who returns my calls, files my taxes on time, and doesn't pass everything off to his assistant who is not a CPA. IN RESPONSE TO JENN's REPLY: I beg to differ, it took you 4 months to refund the overpayment and the transition to the new accountant was lousy. No payroll info I had to do the research. You are not an accountant and you should not be doing taxes period.

Paul Papile of Papile Accountancy has been my personal CPA for 20 years. I recommend him highly and…read moreunreservedly for being smart, responsive, incredibly nice and very reasonably priced.

I am giving Paul Papile 5 Stars for going out of his way to forward me an IRS letter that the IRS…read moreapparently accidentally mailed to his firm instead of my NYC located business! I had been waiting for this letter for several months and was perplexed to receive mail from a Los Angeles based accountant firm. Taking the time to do this is the sign of a conscientious accountant. Bravo and many thanks! Ann Toran Pilates Reforming New York Founder

Ruslan is amazing. He helped me out and he knows his stuff. I own a salon in Burbank and he took…read morecare of me not only helping my business out by one phone call, but he answered all the questions that I needed answered for the new laws for the ABC 1099 independent contractor laws. Call him, He's great.

This is best CPA firm i have ever found, Ruslan was my best accountant ever, he is professional and…read morevery patient and also happy. most of all, very efficient when handling my acct, i have been using them for few years now. and i will never go anywhere else. i wish there is more then 5 stars on yelp i think they desire more then 5 stars. will refer all my friends to them.

Mr.Nathanson set aside his personal time to go over how I can calculate my financials . To add to…read morethat I'm not even a current client of his. He took his time to explain . I would definitely recommend anyone to get their TR done . For TY 2022 will be coming to you . Thanks again for the help Best Regards, Sokaina

Mark has been my CPA for about 20 years now. He is always…read moreavailable to answer my questions and give a good advise. He is a hard working CPA and very knowledgeable about changes in tax law and the new tax reform. I would highly recommend Mark to anybody!