What a pleasant experience!! I was afraid when the driver told me they would be in a Prius that…read morethere wouldn't be enough room for 4 bags. This tiny little car isn't so tiny! More than enough room in the back for 6"3' husband. An added benefit of riding in this cute little car was that its ecofriendly. :-) The driver was early and very polite. I will definitely use this company again.

MUST READ UPDATE on HORRIBLE OWNER CONTACT EXPERIENCE on yelp:…read more The owner contacted me on yelp and I want to share how UNPROFESSIONAL he is, how he ACCUSES ME OF LYING, and HOW HE MAKES ASSUMPTIONS ABOUT MY WIFE. He tries to turn things around and blame us. I will include quotes from his messages, and if you want just message me and I can forward you the entire messages too so you can personally see what kind of person he is, how he treats his customers, and judge for yourself. We just booked a ride to the airport and have no reason to lie but he is deluding himself into thinking that we are making false accusations and are lying. Why would we do that? Why would we lie? I booked a ride for my wife in Oct., they did not show up at the PICK UP TIME so I called them, they responded in an unfriendly manner, they showed up late, the driver was unfriendly, the driver CHARGED THE CARD WHILE IS WAS DRIVING in the airport which IS NOT SAFE. My wife asked for a business card to identify the driver, he claimed he did not have one. I wrote the review in Feb. The owner contacts me asks for info and offers a free ride. I reply that I am not interested in the free ride because they were rude on the phone and I would rather not deal with rude people. I tell him this was in Sept. 2014 (I was wrong, I wrote the review 4 months after the event, it was Oct.). He then messages me saying that I have to give him my card number to prove that this actually happened or he is going to assume that it did not happen and ask to remove it from yelp (which he can't do but I humor him). He also offers twice the money back (which I doubted and he did not refund) for the info, I give him the info because he accused me of lying and I AM NOT A LIAR, MY WIFE IS NOT A LIAR, WE HAVE NO REASON TO LIE. First the owner admits that I actually am a customer of his, LOL. Pick up time was 11:30 so I called and asked where he was. Dispatch contacted the driver at 11:38 and he finally showed up AFTER THAT. Owner replies: "Driver was contacted immediately as per our record dispatch spoke with him at 11:38 am. Based on computed time, it implies driver was in the neighborhood. Now your scheduled pickup time was at 11:30 am. So we are missing roughly 8 minute from (11:30-11:38) our record shows he was within your complex and there are two possibilities here. 1. He was already there waiting by your house or someone else or 2.Still looking for the correct address. If you did not see him at your address that leads us to the second option, which is plausible. because it happened before." He turns it around and assumes my wife didn't see him. What a joke, she was prepared and looking outside waiting for him. He brushes off the FACT that he was late and mistakenly assumes the dispatch contact time was the time he arrived which is FALSE. The driver was NOT FRIENDLY to my wife, he states "then why would your wife tip him 15%" I'll tell you why she tipped him, because she is a nice and shy person and not heartless. We try not to be rude to people so we tip even when service is bad. Why would we lie about the driver? Then he goes on to say that my wife was charged in the airport but the car was standing because geotagging shows the card was charged in the airport. No, you are wrong sir, MY WIFE WAS THERE, yes she was in the airport but the driver was still driving when he charged her. Guess what genius, geotagging does not indicate motion! And why would my wife lie about this? When she told me I found it ridiculous. He then says that it is very unlikely that the driver did not have a business card, implying that my wife is lying. I think this shows the driver did not want to be identified. His response to the driver being unfriendly and that he charged my wife while driving? He states that "your accusation is merit-less based upon their records". Wrong, you are making INCORRECT ASSUMPTIONS based off of your records. He also thinks that I am confusing his cab service with another one because I initially said this happened in September. I did not get a cab in September, I said that by accident because this happened last year and I did not remember the exact date. I have the records to show that we did not use any cab service in September. There was no other cab service. This is what he wrote: "Transportation took place in October not in September. Due to inconsistency it implies mostly likely we were the lucky ones to have one star for some other company's unprofessional act." NO, it was YOUR company that was unprofessional. And you are continuing to be unprofessional. I am just reporting the HORRIBLE SERVICE your company and you provided. Your response is defensive, passive aggressive and is trying to put blame on us. We cleared up the date and there was no other cab company. You are trying to delude yourself into thinking you are not at fault. Stop trying to turn your mistakes around and blame your customer.

I've worked with Sofia Lucas for almost 6 years. Not only did Jose and team provide a luxury…read moreexperience every time we've used them (now easily north of 100 times). He and his team have become friends. I refer them all the time. And my companies use them as well. If 10 stars was an option, I'd give it to them!

I only book Jose with Private Car Dallas for my boss when he is in town. He is always super…read moreattentive and timely. They have been the best and my boss will only use them. They make it so easy to book through their app and are great with any last minute changes or emergencies. Hands down best car service in town!

Great, prompt service to DFW for my trip to Vegas! I would recommend him and his staff to anyone.read more

Keith is a pro. I…read morecalled around and needed a ride from small city south of Dallas. half the companies said 30 miles was too far. others quoted me $250-300. I could rent a car cheaper for 4 days for that price!? No Uber or Lyft drivers wanted the work. Keith on time, great service, less than $90.00 Amazing. Finding someone who is willing to actually work Thanks Keith

they are always on time or early. the cars are spotless and they communicate extremely well. very…read moreprofessional drivers. we have used them many times.

I used them for a trip to and from DFW. It was perfect a great beginning and end to our vacation…read more I will use them again for sure. Great driver, super clean car, professional, and seamless. I highly recommend them for your needs.

Short notice limousine ride needed to get my bride to the Chapel. One way trip 45 minutes 200.00+…read moreincluding 20% gratuity. Driver did not help my bride in or out. My bride complained that drive was extremely fast and bumpy. To be fair driver arrived on time and got her there on time. Even though she was running late. My 3 rating is that cost and provided service did not equal out.

We had a couple of small issues but Ben was an AWESOME driver and made the experience a great one!read more