After deboarding the plane from London, I had to retrieve my luggage from the baggage claim area,…read morewhich was very easy to locate... just follow the signage. There were plenty of various restaurants, working areas and seating areas. The restrooms were very clean. After claiming the luggage, follow the signs to customs. Going through customs was to bad..... the signs will direct you which line to go to. Approximately, 15 minutes later, I was at the custom gate. After answering a few questions, I was on my way. Instead of taking a train, I decided to take an Uber to the hotel. Just follow the signs for the car sharing, taxi and bus area. By the time I got to the designated location, the car was with a few minutes. I didn't find this airport to be very difficult.

Arriving in Brussels, my flight parked at the farthest gate in the Brussels airport and I had a…read morehike to get to border control. The line took almost one hour at 9am on a weekday. Unlike in Germany, it appeared that Brussels had not yet implemented the new customs system at arrivals so non EU citizens queued in one line. EU citizens zipped through with the electronic pass gates. However when it was my turn with the agent I only had to scan the fingers on my right hand, answered a question what do I do for a living and that was it. Less than a couple minutes surprisingl. Baggage claim was right after and then the exit. Very good signage that directed people to the bus, train, parking, etc. When departing Brussels, follow the signs to the appropriate terminal if not checking luggage. Electronic gates required a boarding pass scan to validate trip and gain entrain to the security screening area. At least multiple lines were open so it flowed well. Plastics baggies needed to hold your small liquid containers), water bottles emptied, belts removed but shoes stayed on. Immigration was next and much more efficient on departure. US citizens accessed the electronic gates with just a passport scan and photo. It's not 100% functional as I was told to keep trying gates until my passport was accepted (4th one was the charm). Passport still had to be inspected and stamped afterwards but that was quick. Overall 50-50 rating based on this experience. Hopefully arrivals will be much better after full implementation of the EES screening process.

Beautiful station steps from the Grand Plaza. ATM machine is here and good WiFi. It's clean &…read morefeels safe.

It seemed that every day that I wanted to explore Bruxelles, the closest stop on the Métro was this…read moreone. So I ended up disembarking here a couple of times. It's a subway station, same as others. I didn't encounter the issues that others documented. It was clean and the signage was simple and there didn't seem to be any smell of urine. I'm guessing that either they've cleared it up, or I'm immune. Stairs from street level to ticketing level and more stairs from there to the platforms. There is also a pair of lifts.

Oh how the Eurocrats are spoilt! The nicest, most well thought out and cleanest metro station in…read morethe system. Here you won't see the average trump pissing himself. Nor will you see him covered platforms. Nor will you be able to play the game 'is it the drains or has someone crapped themselves?' Nope you won't get any of these. You'll get shiny floors, escalators that are always working and a light airy feel to your wait for a train. Minus for being constantly closed whenever there is a European leaders summit. But still five stars!

The locker signs are so difficult to find. If you enter the main entrance (ground floor or floor…read more0). The lockers are one floor below the ground floor (floor -1). If you walk down the stairs, they are behind the stairs. There is no small size. The middle size is only good for a backpacks. For carry on size luggage, you need at least a L size, which is 9 euro for L size. There are bigger sizes, which will cost more. The instructions are clearly stated in the locker room. No staff are there to help you. Credit card is accepted.

I have to be honest - if I was writing this review about the Belgian rails system as a whole I…read morewould likely give FIVE STARS - the prices are VERY affordable (£8 each way to Antwerp which is a 50 Minute ride - so I chose first class for £11 each way), I can buy the tickets using my U.K. Trainline App (which is why I list the prices in £'s), the trains all seem perfectly on time and are clean. The station itself could do with a little spring cleaning and an upgrade on the food offerings. I was alarmed to see FOUR soldiers in full gear all with semi-automatic rifles at the ready this morning at 11am (Sunday) - see pic - Yikes! Review 5 2019