they don't show up ten minutes they said.I waited 45 minutes and they never showed called or…read moreanything. plus you can't understand anything they are saying on the phone

What a nightmare. After my car broke down in the middle of nowhere late on a Sunday night, I had to…read moreendure a cab driver who was unprofessional and confrontational. The dispatcher provided a quote over the phone of $180 but when the driver arrived he never turned on the meter and changed his rate quote and method of calculating the fair twice after I got in the vehicle. To make things worse, I was told that it would be a 20% additional charge to use a credit card on what was now a $200 fare. But wait, there's more! He then told me he didn't have any receipts so I was out of luck on that front. I told him that I wasn't going to pay $200 for a ride and an additional $40 to use a credit card without getting an itemized receipt in return. He said he would have to stop at his office in Winchester to get one if I absolutely insisted on it. I absolutely insisted on it. Instead of taking me to his office, he drove to some random hotel, went inside and got a business card, and told me I could write the amount charged on the card. The situation got so bad that I made him pull over and drop me off after only 30 miles into my 90 mile journey. He made me pay $80 and it felt like a ransom. Never again. I'd walk 100 miles in the rain before I got in a cab with this guy behind the wheel.

Driver was very knowledgeable and friendly with prompt arrival. Vehicle was very clean and…read moreidentifiable right away for a very smooth ride and would definitely use the service again.

I was stranded out near Green Spring, about 20 minutes northwest of Winchester, when my car broke…read moredown, and this taxi company came through for me in a real pinch! Lyft, Uber and other local car companies were completely unavailable, so I am grateful for Taxi & Sedan Services. Give them a ring if you can't get a ride -- THANK YOU for your help in my hour of need!

Took almost 40 minutes for our cab to arrive at the Holiday Inn Winchester. We were told 15 to 20…read moreminutes and had to call a few times to actually get through to a dispatcher. The fare was $8.50 from the Holiday Inn to downtown. We asked the guy if they'd be around later for a ride home and he said they run 24 hours. However, when we called later that night around 10pm, we were told it was at least an hour's wait. Thank goodness we found the lone Uber that might and got picked up much sooner.

Worse customer service, I have ever experienced. Called last night to set up a morning ride. Just a…read morequick one way trip. Yet important. They said call back at 5 a.m. in the morning, as "he did not have time to set it up". I called back to set it up at 5 a.m. The dispatcher was rude. She said, we do not have time for that. I find it very rude, to be told to call back in a.m., then rudely told we do not have time. Uber is cheaper and easier to access. So that is the way, I went.

The worse of the worse simple I have ride with this guy before and not a problem so I decided to go…read morewith him a few nights back he gave me a price thought that maybe the timing was too long so I did initially say no but I called him a k in lass than 2 minutes and he's saying nothing available which I found crazy because he said it was a 20minuute wait and then nothing i just felt like he was very unprofessional

Zero stars. I was in the Martins parking lot waiting to turn left after #17 passed by. I watched…read morethis woman driving by looking down at her phone. The she almost hit a women who was crossing in the pedestrian cross walk and the car never stopped. I called the number and the driver of # 17 answered and said the sun was to bright for her and the woman walking should pay attention. I informed the lady that Va state law is pedestrians have the right away.​

First day I used them to go to my appointment. They had me 10 minutes late to my appointment then…read morethey were 2 hours late. She asked if it was okay to go to the hospital to pick two other people up and take them to their destination first before taking me home. I made it clear that I needed to get home first because my 5 year old will be getting off the school bus soon. She asked what would happen if I didn't make it there in time. I told her they would take him back to school and I should be thrown in jail. She went to the hospital anyway to pick up the other two passengers. I told her then, take me home first. She took the long way around my neighborhood. Luckily I got there 2 minutes before the bus got there. My appointment was a therapy appointment. I needed to go right back after the anxiety.