I live a considerable distance from this clinic and did not receive an appointment time for my…read morephysical in the paperwork provided. I attempted to call to schedule the appointment, but the voicemail indicated a 48-hour callback policy. Since I was required to complete my physical within that same 48-hour window, I did not want to risk missing the deadline and therefore made the drive to the clinic in person. When I arrived, there were multiple receptionists in the back who could have answered my call but did not. The receptionist who assisted me informed me that I would need to speak with the individual responsible for scheduling physical appointments. I waited for her to come out; she asked a few questions and then returned to the back. When she returned, she appeared disorganized and stated that she was unable to schedule me for that day. Her name is June Hathaway. I found her demeanor to be condescending and unprofessional.

My visit at Whatcom Occupational Health was very quick and easy. Jo got me in and out in 20 minutes…read morewhile training a coworker!

Office staff are the best I have seen Jewell smith for…read moreacupuncture for low back issues. Terrific communication and skill.

I chose to see Angela London based on her online bio stating that she believes in an individualized…read moreapproach to the patient's healthcare needs. However, this online bio did not match up to my experience with her. Instead I found I was told what to do and my concerns were disregarded completely. I was quite disappointed by this. I had been receiving care from a different ND doctor for hypothyroid problems, and hormone imbalances for several years. Then,due to insurance changes, I could no longer see that doctor and had to find a new ND doctor. I came to Dr London expecting to have the same experience of being listened to, and tailoring an individualized treatment plan. Unfortunately what I experienced was an approach to testing and treatment of sub-clinical hypothyroidism that was exactly like traditional doctors, and not at all like naturopathic medicine I have experienced. Only TSH and T4 were tested, and when I requested testing of T3 and free T4 as well, I was refused even though I explained my previous provider always monitored that and it was important to me. Reason given was that my TSH "was within normal range" so no further testing needed. Anyone who has sub-clinical hypothyroid issues knows this is not an individualized approach. At this point, I chose to discontinue care with her office due to lack of compatibility with my previous treatment plan. I felt obligated to post this review to help others with thyroid issues who may be looking for a naturopath. I cannot recommend Dr. London for this issue. After this experience, I chose to pay out of pocket to continue care with my previous naturopathic doctor, Dr. Camille Koontz in Bellingham. It's worth every penny. I found Dr. London to be very intelligent and focused, but her philosophy seems to be very traditionally western medicine, not naturopathic, and very controlling with a complete lack of individuality in her approach.

I recently was at the Bellingham Ambulatory Surgery Center and my experience was truly fantastic…read more From the moment I walked in to register, I was met with the friendliest and kindest two people who explained everything so clearly to me. Everything afterward, from the surgery prep to the aftercare was provided clearly and courteously. When I went in for surgery, I was nervous and a little scared. That said, I can't begin to tell you how helpful it was to have staff people who were kind and fun. It just made my heart happy. I am really thankful for having such wonderful caregivers who made the whole experience so pleasant.

Outstanding care delivered here. I recently had outpatient…read moresurgery here and felt comfortable and confident throughout my stay. The staff is exceptional. Professional, respectful and caring. They explained everything they were doing and my care plan for home. The nurse also followed up by phone to check on my progress and recovery. My surgeon and anesthesiologist were equally excellent. The center is located in Barkley. Parking lot is adjacent to main entrance.

I almost didn't meet Dr. Arvin because like you, I read the yelp reviews... so Dr. Arvin has some…read morescary yelp Reviews on here which I noticed after my trusted regular/family doctor referred her to me for an ongoing issue. I contacted my Dr And confronted her with what I found. She replied that she herself had some scary reviews as well And it was of course up To me and she would refer me to someone else if that's what I wanted. I truly adore my doctor and think very highly of her and value her opinion greatly so I made an appointment with Dr Arvin. Wow! I almost made a big mistake as I had a truly great experience here! Not to discount what others have written, but I am entitled to my own opinion as well. Kinda scary issue I was having and I think it was handled expertly. Dr Arvin is a very kind, genuine person who is very intelligent. I love her office (not that this matters) but it's coziness made me feel at home and comforted when I was feeling Scared. Her staff is very professional and caring and I felt as comfortable as one can possibly feel in an somewhat uncomfortable situation (she is a gyn after all...) My experiences here would be that she runs on time (or within 5 minutes). There is lots of street parking (for my most recent visit I had to park around the corner). Lots of great magazines but if I have to go back, I would without hesitation.

Angie here on this one, obviously not Rob :]…read more Seen Dr. Arvin three times over past year and a half since moving here for regular checkups. My wait has never been longer than 10 minutes, usually less. She is pleasant and detailed, takes time to chat and explain. Staff is pleasant. Very easy to get through on phone and to schedule. Haven't had any serious issues thankfully so can't speak to that, but quite happy with the office thus far.

Dr. Jacobs has been my primary care physician for several years. Needless to say she's very…read moreknowledgable. What I particularly like about Dr. Jacobs is that she listens to her patients very carefully. She makes you feel very well taken care of and cared for. When you are not feeling well or are worried about your health, the last thing you would need is a doctor with bad bedside manner. Dr. Jacobs is the total opposite of that! If you're looking for a primary care physician for yourself or your family, I highly recommend Dr. Kelli Jacobs. As I mentioned in my review of Family Health Associates, their clinic are open late (8:00am-8:00pm Mon. through Thu.; 8:00am-5:00pm Fri. ) and are good at getting you in on the same day.

Excellent clinic. Very handy to have the lab in the same building. Thank you.. Dr Peterson is so…read morekind.

I can't say enough about Dr. KhonTruong. If anyone is…read morelooking for an amazing Dr look no further. The time he puts in to explaining, his compassion, care and overall character is hard to come by these days. You might wait a little but he's giving you the same time as the people before you. Thank you!

My doctor is great. It's the support staff that are the true heroes here. Helpful, friendly,…read moreefficient, knowledgeable and they go above and beyond.

This office is right next to the Hospital. When I was having a difficult time, my regular Dr. was…read morenot available. I was able to do a walk-in and they gave to another Dr. that was able to treat me immediately. Twice! The doctors are top-notch, and the staff, you get amazing service from them every time. They are professional and kind to the level of treating you as an individual instead of just a number. You will be very pleased with your experience if you are only here for just a minor medical issue. The talent really is 2nd to none here. I'm very thankful to have found a good doctor's office.