Collision Center; Estimator: Larry. Mr. Larry is a consummate professional. I needed a quote for vehicle collision repair and the Attorney of Record, representing the Other Side, insisted that I receive a repair quote from TG-Chev Collision Ctr. Larry knew that I had another quote, yet did not ask to see/hear the other shop's details. He wrote up a reasonable and detailed quote repair estimate. I was very impressed with Shop's integrity. If this were an insurance claim vs. private party settlement issue, TGCCC would be and IS my first collision shop to fix my body wrecked car. Also makes me want to check out their Parent Dealership for a new car purchase in the future. Thanks, Larry. read more

Made the impossible, possible! Best experience ever! Thanks to everyone! Highly recommend! I love my new Equinox!

I usually don't mind car buying. I love it when people respect when we say "we are just looking". That did not happen here. We were shuffled into the dealership, and asked about our preferences. Which I initially thought was nice, until we started filling out a ton of paperwork. Again. We were only gonna look for fifteen minutes tops and go home. But no. We were there much longer. At one point, the salesman brought over his manager. Who took the keys to our car and took it for a joyride. How do we know? The fuel history reported 10 mpg instead of the 28 mpg we were getting when we got there. They wanted to lock our car up and have us take a car we weren't completely satisfied with over the weekend. At this point, I'm nauseous, my head hurts, and I desperately want to call an Uber to take me home. My husband asked for our keys back, which had our house keys and other personal keys, the guy had to retrieve them from his manager. I didn't say bye to anyone. I grabbed the keys and sat in the car. I was fuming. As were leaving, the salesmen was still trying to run our credit. Which we did not want. Remember, we were just looking at the selection. Other than this experience, the facility is nice but the selection is poor. Every tactic for used car salesmen was being used, including trying to get us a number for the monthly payment, even if it would extend the note years. Clearly they saw a young military couple and were looking to make a quick buck off of us. Edited to add they are now threatening to call my husband's commander so we take down our reviews. read more

Update: SInce this review they refuse to even talk to me or GM or BBB. Their reasoning now is that I complained to BBB and wrote negative reviews. The told me go ahead and sue them. If you complain about them, they will retaliate and call you a liar. GM did try to help, to no avail. Ed Morse owns a cheverlet dealer in lebanon and Rolla. Just buy there if you can. At least those places support local schools. (Lowes in face does not or even advertise in games. That is a face.) ---------------- Do not bring a vehicle in for service. I brought my vehicle in with a pass key issue to be fixed. They did not fix it and just replaced parts as the system has a grounding issue. I was charged 362.71 for the repair and told it was working. Less than a week later it started up again. I tried to bring it back but they drug it out over a month since the manager was gone and they were 3 weeks out for appointments. I was charged again 152 (and refunded that part back since the repair was broken in their parking lot. They told me that they would not work on my vehicle anymore and to being it somewhere else since the work was under warrante. I have contacted to GM customer service, my bank, BBB, and the state attorney general office. They are not cooperating with them and refused to try to settle with the BBB. I am still find a solution. Do not bring or even buy anything from them in my mind as they do not care. Got to Ford dealer as they support the schools and community. If you need a Chevy goto Rolla or Lebanon for great service. They will just do a parts changer type repair and charge you and absorbent price and still give the car back with the same problem code, in my case made the car not start. If nothing is settled this will be a case filed in court for a lot more than the amount I paid. Please buy a car from someone that cares and not these guys. read more

Had an unexpected breakdown during an awful heat spell. Steve Scheidt the service advisor was kind and attentive. Took longer to repair then expected, but again without an appointment and my Motorhome was a bit out of their "usual" vehicle. The final service was completed to the best I could ask for. Kind regards. read more

Bought a truck from Jim . Great customer service and friendly staff . Got best value for our trade in. Husband was very pleased with the transaction which is rare LOL. read more

Taylor Grubaugh Chevrolet - Car Dealers Near Me - Waynesville, Missouri

We bought our equinox here. Curtis took the time to go over many details of the car, the app, on star and gave us his number in case anything comes up. He was professional, pleasant, and totally transparent. it was a great experience! read more

Taylor Grubaugh Chevrolet - Car Dealers Near Me - Waynesville, Missouri

I would like to thank the Lowe sales staff for low balling me on Facebook marketplace. It wasn't good enough for Tray Chaney to try and buy my car for a lower price than I was offered by my local CarMax, he had to insult me as well. Good luck with your career, you do all used car salesmen proud with your sleezy behavior. read more

They must do a large amount of work shifting in the service shop, my vehicles wasn't done for more than three hours.

Let me tell you these guys are awesome. I thought my SUV was totaled. After that got finished with my truck it looked like it was brand new. It drives great, and I get told me if I have any problem to just let them know. I would recommend anyone with any type of damage stop by and see what these guys can do. Thanks guy read more

For a few years we were stationed in Ft. Leonard Wood and had an accident in 2013. We took the vehicle to Lowe Chevy for repairs, even though it was not a direct repair shop for my insurance, it was local and was repaired in 5d. In 2016 my family had already PCS to NC and noticed paint peeling from the front bumper that was replaced /repaired by Lowe body shop. I am now in Alabama and called to see about getting my bumper repaired under the warranty that the shop had told us when having the repair done. After many excuses the shop manager told me he will not contract the job out and the only way they will fix it it for me to bring the vehicle back to MO so they can look at it and take a sample of the paint to ensure "it wasn't my fault the paint is peeling off " after explaining that bringing the vehicle is not an option for me he told me there was no one else to talk to about it because he is the body shop manager and they would not repair it unless I was local and bring it in. That is a military town and people move and Lowe Chevy WILL NOT honor the warranty on paint unless you're there. I do not recommend taking your vehicle here for repairs. read more

Taylor Grubaugh Chevrolet - Car Dealers Near Me - Waynesville, Missouri

My husband and I were driving through Waynesville to Table Rock Lake at 530 on a Friday when a tire on our Corvette started leaking air very quickly. We tried to pump it up (in the rain) to no avail. We were lucky enough to be about 10 minutes from Lowe's. The first person we spoke to was Evan. It was determined we couldn't just fix the tire. He was very nice and called over Jennifer (I'm not sure what her title was) but she was exceptional. She took us to Travis to see if they had the tire in stock but it is a specialty tire so we knew they would have to order it and it wouldn't be in until Monday. While Travis was ordering the new tire Jennifer called Enterprise the only rental car company near by to see if they had a car. They did not. She went off and found us a courtesy car to borrow for the whole weekend free of charge. She apologized that it hadn't been detailed from the last people and that there was a little bit of dog fur in the front seat. When she showed it to us if it had 10 pieces of dog fur that was a lot it was exceptionally clean inside. Anyway, from the first Moment we walked into Lowe's we were so well taken care of . Considering it was 530 on a Friday they could've been so dismissive but instead they were unbelievably helpful and unbelievably nice. If we lived close we would bring all our cars there. Could not recommend them more. Lowe's is very lucky to have these amazing people on their team. Thank you for turning around a pretty crappy day. read more

This place is incredible. My truck had a leak and they were able to get me in two hours after I called for an appointment. It only took about 30-45 minutes for my diagnosis. Since I had a warranty they had to call my warranty company to see if it was covered. I left my truck there overnight and the warranty tech was supposed to drive out the next day. The next day I got a call saying that not only had the fix been approved under warranty but the repair was already done and my truck was ready for pickup. We will continue going to his dealership as the service department is top notch! read more

If I could, I wouldn't even give a star. Worst service I've ever recieved at a dealership. Took my 2009 Chevy HHR SS to get brake pads put on in the morning, they were supposed to give me a call with a estimate within a hour or two. I called 6 hours later for a status update, and found out it was still sitting outside. Obviously the work did not get completed that day, the next day they called back with a higher estimate bc of the poor inspection that they did with initial estimate. I went to get it after it had been there for 34 hours and there were more issues than it was dropped off with. I brought it right back because it clocking and no emergency brake, and it was there for an additional 5 days, their reasoning was that something additional had to be replaced which I strongly believe it was something they broke. They gave me a rental and was sideswiped. It took a month for them to send me a bill for the damages. I called several times over 2 weeks to settle the payment situation, with NO ONE returning my calls. I get a TEXT MESSAGE from yet another person at Chevy, threatening to alert my chain of command if I did not pay. They don't communicate well, they dont service vehicles well, they dont check voicemails, they have horrible customer service, they are overpriced. I even filled out a survey about the bad experience I had, and there was NO follow up. They basically have no idea what they are doing there. This is actually not the first time I have had issues with this dealership or I have heard people have issues especially service members. If you need to visit a Chevy dealership, go ANYWHERE but here or take a chance!! read more

Mr.Lowe and Jennie King personally took care of all issues I had with the dealership. So I am really enjoying the preowned certified vehicle and in happy with the service. Thanks again and Great customer service. Cory King did a awesome job on the sale as well. Thanks again. read more

Their service department took twice as long to do the work on my truck as they said it would take, which wasn't a big deal, but when I found out they didn't do work I had specifically asked them to do, then lied about it... That is where they lost my future business. read more

Jenette did an amazing job helping us find our vehicle. I am so thankful to have worked with her! She made sure we were happy and made our experience great! read more

By far the best car dealership I have ever been to! Jody and his team were amazing on helping me get the car I wanted. No pressure from them at all and will work with you and your needs and/or desires. I couldn't be any happier with my new car! read more

The guys at the body shop were ON POINT! They arranged everything and went above and beyond on my Jeep. True professionals!

The guys at Lowe's are amazing without them going above and beyond in which they did. My sons purchase would have never happened for my son thank you so much for treating us like family and making all of this possible for us. read more

I have purchased 3 vehicles here and I can say that very few experiences make me more angry than the car buying process. However, they have made every single time quick and painless. We have paid the price we wanted, at the interest rate that was fair, and have walked away with a smile. Their service department is always so helpful in getting me in whenever I need them too. A++ read more

Melissa was absolutely amazing to work with. She was very patient with all my questions and worked hard to find me the perfect (more than perfect!) car. Kevin Johnson worked to make me a great deal. I couldn't be happier. It was truly the first car buying experience I enjoyed! read more

Not a bad experience all things considered. Not high-pressure. Selection leaves something to be desired though.

We had a very good experience and we were able to get the car that we wanted for a very affordable price didn't take long at all...would definitely recommend read more

I recently was looking for a different used vehicle for my daughter, we had looked at various dealerships in the area, had been offered trade in value on our vehicle at 4 other dealers, the sales manager here, (Lowes) offered the lowest amount on trade in of anyone and had the audacity to say that people weren`t buying used vehicles, because the new models were available, but yet had a vehicle very similar, (same model and year) but not in an all wheel drive model that had 20000 more miles that was price almost $4000 more than our trade value, needless to say, after we were lowballed on the trade value, we went to another GM dealership up the road and were offered almost $4000 more on a vehicle of the same amount that we were trying to buy from Lowe Chevrolet, needless to say, we purchased the vehicle from the other dealership, with a no pressure sale and were treated like a customer and not a profit! Lowe Chevrolet not only lost a sale that day, but also lost a potential customer for life. People may not remember all the details of a deal, but they will definitely remember when they have been treated like an idiot and I would refer no one to this dealer for any reason based on our experience! read more

The Service Dept has permanently lost my business! I took my vehicle in on 21 Dec 16 for an estimate to have work done. They said it would take a couple of days to get figures together, so I left my name and number. A week went by, so I called. Was told they would call me back. Two weeks went by, so I called again, still no response. Three weeks later, they were calling my husband saying the parts were in and we could schedule an appointment to get the work done. The estimate was for my insurance company, as my vehicle had been broken into and that was the work that needed to be repaired. I went ahead and had the work done and would wait for the insurance company to reimburse me. When I picked the vehicle up the, I paid the amount due. Once I got in my vehicle, the first thing I did was check to see if all the work was done.....it was not. I went back inside, inquired as to what I had paid for and told them the part that was supposed to be changed had not been changed. One of the service guys went out and looked at the part and told me that they had ordered and changed the wrong part. He talked with his service department and stated that they would order the correct part and change it at no charge. That was a Monday, he said the part should be in by Wednesday. Two weeks go by, no phone call. So, I call them on a Wednesday and he says he will check and call me back, no return call. Friday, I call back and he says that he left a message on my voicemail. I tell him that I do not have voicemail and he asks if the account is under "this name"? I tell him that is not my husbands name, so apparently, he left a message for the wrong person. However, at that point, the part is in and I schedule an appoint for the following week. So, now, finally on 1 Feb 17, the final part is being replaced on my vehicle. When I go to pick up the vehicle, I again inspect to see if the part has been changed. Yes, the part is changed, but now I have a big chip in one of the buttons that fit in the part. At this point, I was so disgusted with the pitiful service I had received that I just left. I figure, I will just pay out of pocket for another dealership to replace the part. I have had oil changes and regular maintenance at this location before, but that is the last! I will not take another vehicle to them!!! read more