I was so shocked to see some poor reviews I just had to give my experience. We, myself and 5…read moreother adult family members , have always had excellent care at Family Medicine Specialists (except for one provider who we just don't see). The front desk is also very thorough and helpful. I've sent stuff through the patient portal and been answered on a Sunday night! We get excellent and compassionate care from our providers.

Estel is the most helpful and always courteous, a pleasure to deal with if you have any office…read morerequests whatsoever. She always goes the extra mile to assist me and I truly appreciate it.

Dr Bikoff is good but his staff is still a problem. My pharmacist called for a refill and never got…read morethe new script. Update: I continued going to Dr. Bikoff He now has competent and friendly staff.

This is for the Peachtree City location. I give them two stars because we didn't even get to see…read morethe doctor. He may be a great doctor but we won't know. You have to move heaven and earth to get an appointment here. Be prepared to have a referral and from your primary doctor ONLY regardless of whether your insurance requires it or not. Without a referral you are "wasting your time and theirs". They don't work with any other speciality doctors and won't accept referrals from them either. The front office person is rude. My girlfriend was told by her gyno that she needed to see a neurologist for migraines. She called to make an appointment after getting Dr. Bikoff's name from a friend. After getting the run around about the referral, she contacted her gyno and they sent a referral. After a few days she called the office and was told they did not receive the referral. She contacted the gyno and they confirm that they received a confirmation that the referral had been received. She called the neurologist office back and they told her they did get it but they don't work with gynocologist. She told them that is who told her to go. She doesn't currently have a primary care physician as hers moved to a new location. She was told they would review the referral and let her know. We will be finding a different neurologist. If you have to jump through that many hoops just to get an appointment, I can only imagine what it's like when you actually get there. The front office employee definitely needs as attitude adjustment. No one wants to have to go to the doctor and treating them like dirt makes it that much worse. Edit: They called back and scheduled an appointment for the following day. They then called and rescheduled the day of the appointment.

Top Notch medical care! Have been going here for the last 10 years, always a short wait, the staff…read moreand providers have been excellent every time I've been there. It's always very clean and organized, And Allen Imes is absolutely incredible with knowledge! He's very quick at figuring out the issue and how to fix it. I highly recommend this office for the fast service, the compassion and knowledge.

Never had problems with them b4 today I have 2 insurances and I should not have to pay a co-payment…read morebut today I had to they refuse service because I didn't want to pay the co-payment. I was in lots of pain . Collin Edson was very rude... I ask who was in charge he said they didn't have a supervisor.

Let me start by pointing out that Tanika Horsey, Hodan Mousse, Angela McDonald, and Sharease Grace…read morehave all said everything I am about to say in my review of this woman. Before I established care with her I read these same reviews so I knew what to expect but I still gave her the benefit of the doubt. Plus she didn't try to pawn me off on other doctors for medications she could continue. What is prompting me to leave this review is the fact Dr. Robinson became spiteful and terminated my care from her facility because my INSURANCE chose to file a grievance against her for not timely correcting my prescription. At my last appointment with Robinson last Monday she didn't even address the real reason I was there and that was because of high heart rate and low blood pressure. She did not let me have bloodwork that day but instead chose to wait and said "well your heart rate and blood pressure is fine today". Then we discussed my fluctuating testosterone and she questioned if I would benefit from my testosterone being higher and agreed to continue testosterone therapy. She sent over the testosterone prescription but insurance denied it as they would need a prior auth. I asked Latonya if Robinson would appeal and do a prior auth. Got no response on that. When it came to one of my controlled meds needing approval a message and a phone was sent to the office. Like everyone else says it was ignored by Robinson and it took me calling my insurance for her to stop knuckle dragging and fix the prescription. SIX days later and a third party call. Now on that call the insurance rep said she had to file a grievance against Robinson per policies and procedures of the insurance. I specifically expressed I did not want a grievance filed, that I had no complaints, and just wanted my meds. Latonya was on the phone and she ran back and told Robinson. Robinson called me early yesterday morning to whine and complain about the message I sent to rude Latonya telling her not to talk to me the way she did and if she can't treat me as a human than have someone else contact me. We are our only and biggest advocates so we HAVE to stand up for ourselves. That was out of my control and had Robinson just did her job and stopped ignoring messages a grievance wouldn't have been filed. This is an ongoing issue with Robinson that MULTIPLE people have complained about and instead of her fixing herself and the issues she chooses to ignore it and take it out on patients and terminate our care. That is a systemic problem in Georgia. If you don't tow a doctor's line they will terminate your care and make it difficult for you to see other doctors. The manager Ms. Akins called me conveniently after I did a survey on Robinson this morning to discuss the issue and while she was "nice" and listened she knew what was going on. I told her had her staff let me speak with her instead of denying me that right none of this would have happened. She said she would address the issue which I told her nothing is going to change. People have been complaining about this for YEARS with Robinson but she said she did have control over the office and staff. Not the doctors. I also asked her when is Robinson scheduled to come in and she said everyday. Odd because Robinson is out more than she is in lol. Just last week she didn't come in on Friday plus the other countless days she is gone. Wednesdays she's off indefinitely. No wonder nothing can get done and I personally think she has personal problems that is preventing her from doing her job and come in the office. I could mention her marriage which I think is causing her mental distress to the point it's interfering with her job. The rapid side to side jaw movements she constantly does, the rapid talking and rushed visits, leads one to believe something mental or substance wise is going on with her. I don't want to make this personal but I did not appreciate the way Robinson spoke to me when she called MY phone, wouldn't let me get a word in, lied to me and lied on me, and then spitefully terminated my care.

I appreciate Dr. Robinson concern about the quality of my health. She follows up immediately with…read moreany additional referrals or new prescriptions. She is always polite , but comfortable asking direct questions about my health issues. The office is easily accessible and adequate parking spaces close to the office entrance.

Dr. Sheryl Strange Canady is the best doctor I have ever encountered. She listens, she understands,…read moreand she truly cares about her patients. What stands out most is that she remembers you and takes the time to understand your concerns instead of rushing through an appointment. Over the past year, she has been willing to try different approaches to help my husband and I find solutions that work. I've been a patient at Kaiser Permanente⁠ for about eight years, and I have never had a doctor quite like her. Dr. Canady is something special. Her professionalism, compassion, and dedication to her patients set her apart. It is hard to put into words, but she is truly one of the best at what she does, and I am grateful to have her as my doctor.

Dr. Canady is an excellent physician. I've been going to her since finding a family practice in…read more2014. Coming from up north I wanted that "family vibe" someone I could trust and grow with. It's never a dull visit. She knows your name, your kids, how your family is doing, so personable! Her staff are always nice and she actual customizes your health plan by what works for your chemistry. Location/ office: The office is new. She changed suites and everything is brand new. Location is central in Conyers. Very east to get to. The only challenges are getting an appt and calling the right phone number. Because she changed suites, I think they have new phone numbers so save it when they call and you'll be alright lol