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    Taylor's Air Conditioning & Heating

    1.0 (1 review)
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    7 years ago

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    Coleman's AC Heating & Appliance Repair - New Furnace Install (with UV Light)

    Coleman's AC Heating & Appliance Repair

    (6 reviews)

    I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

    NO SHOW; NO CALL! My date of service was on 10.23.2024 between the hours of 10:00 a.m. and 12:00…read morep.m., NO SHOW, NO CALL. I attempted several times contacting them about my appointment; was I still on their agenda; the status of the appointment; It is now 2:09 p.m. on 10.23.2024 and I've still not received a call or visit from anyone. I've been waiting since 10:00 this morning. A courtesy call would have been great! Poor customer service.

    Taylor's Air Conditioning & Heating - hvac - Updated June 2026

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