They responded immediately to my issue. They came the same day and had the parts to fix my…read moreproblem. I will keep them in my contacts file.

From the owner: Family owned business. We will treat you like it's still the 1900s!!read more

Great! They were on time, fair & quick…read more I will definitely use them again for any future HVAC needs. These guys are rock stars

Technician Jeff is great! He called answering service request quickly! HVAC unit down, waiting on…read morepart, explained had terminal ill 75 yr. old on oxygen, Jeff arrived within 30 min and we have air! Yay! Jeff is extremely knowledgable, efficient, and to the point. ​​Our Hero!

They were unable to hook up the washer due to a small leak in one of the faucets. They left the…read moreold washer connected to prevent water leaks. They brought the new washer into the house and recommended contacting a plumber. A neighbor came over and completed the installation. We put the old washer in the driveway for pick up (I paid Lowes for this service). I notified the manager at Lowes and he said he would follow up with the service (conversation on Monday, March 2). I have not heard from anyone. Thank you

So here is the problem with Sears Repairs. It's not that they can't fix the appliance, it is that…read moreyou will NEVER, EVER get to talk to a real human until they show up at your door. If you try to reach out regarding anything under the sun or with a question or minor adjustment, forget it. It is completely AI now with robots and endless cycles of transfers which lead you right back in a circle where you started. Never again Sears.

Great communication, quick fix and friendly. He did a thorough job working on my fridge and left…read morewith things running beautifully.

I needed a non-working built-in dishwasher replaced. Jason was available 2 days after I contacted…read morehim. He arrived on time. The old one was difficult to remove and the new one was equally hard to install. Jason worked diligently and without complaint until he got it done. Despite it taking longer than he anticipated, his fee was very reasonable. He was considerate to take care of our kitchen, causing no damage at all. I will highly recommend him to people I know.

This company demonstrated a high level of professionalism in both its estimates and billing. The…read morework was completed efficiently, and the team arrived as scheduled. I have already arranged for them to return in the spring to complete additional repairs to my deck.

Hans and Lisa- How do you communicate? You never answer your…read morephone so text was my only option. I still haven't received my refund. I assume it's "In the mail". Hans you did beautiful job on the projects you did. I paid you immediately because it's the professional thing to do. I also fixed you a salad every day so you could join us for lunch. You were friendly and personable. But your wife is costing you money and more importantly your reputation as a trustworthy person. Lisa, you need to do better. It's a small community. Word of mouth can make you or break you.