My new fibre optic line to my residence was not functioning properly. I would often get interruptions in Internet service or else it would be very slow. I called customer service but could not leave either a voicemail or speak with a representative. They said they were experiencing "a higher than normal volume of calls". I called several times over a period of days and could never get through to a customer representative. Nor did they have their online chat or their callback service activated. I guess I will have to go down there in person to speak with them. For charging over $100 a month, the service is abysmal. read more

If I could rate tbaytel less than 1 star I would we tried to drop our data from my wife's and my phone because of the really lousy reception and paying 130 dollars is just a complete ripoff tbaytel says we can't cancel ours data so now we're stuck without phones that are basically paperweights i do not recommend tbaytel to anyone and i will continue to slam them any chance i get and we will be cancelling our landline with tbaytel as well we don't want anything to do with this establishment read more