The manager at the leasing office, Monica, can be really rude. You'd think replying to resident…read moreemails would be part of their job, but they can't seem to get it right or respond promptly. And blaming residents for not sending the email to her directly? Seriously, do they even provide that info on the website? you have to call her, to let her take a look at the email that you send to the leasing office. Amazing! Trying to talk to her feels like pulling teeth. Don't expect her to listen to you; she just says whatever she wants. It's unbelievable that she's actually a manager at a leasing office. Save yourself the trouble and don't live here.

While I dont live there or at least not yet, I was visiting lake jackson with intent to look at…read moreapartments while on vacation. I met with the manager, Barbara and she was professional, helpful and was informative on what to do for applying to live there. All questions were answered and she provided insite of things to do in Lake jackson.

Kim is such a blessing to me and my family. She works tirelessly to ensure be make the best…read moredecisions for our family. She is kind, courteous, professional, and gives practical advice/guidance to us whenever needed. Highly recommend using her when looking to sell or purchase your new home.

Kim helped me buy a house and sell it a couple years later. She was very attentive and helpful and…read morefound us the perfect house. We were very picky (mostly my wife ) and Kim stuck with us and guided us to the perfect home. She also got us an amazing deal. I would highly recommend using her again!

Been living here for more than 3years. Best apartment complex I've ever lived in. Staff is always…read moreon top of everything. Friendly neighbors, I can't complain.

At this point, I feel that the leasing office has provided residents with inconsistent and, at…read moretimes, incorrect information. It is extremely concerning that leasing staff are responsible for providing residents with important information regarding their leases, fees, renewals, and move-out requirements, yet there appears to be a lack of proper training and accountability when incorrect information is given. I have made multiple attempts to communicate with the leasing office regarding my lease and renewal. I was given information by staff that I relied upon when making decisions about my housing. However, when management changed, I was suddenly told that the leasing agent was unaware of the information or conversations that had previously taken place. This raises a serious question: What is the purpose of communicating with the leasing office if those conversations are not recognized or honored simply because they were not conducted through email? Residents should not be expected to anticipate that verbal conversations with leasing staff will later be disregarded. I am also requesting a clear explanation regarding the termination fee being discussed. If my current lease is reaching its natural expiration date, I need to understand why a termination fee would apply. Please provide the specific lease provision that authorizes this fee and explain exactly how it applies to my situation. I am further disappointed that previous complaints were escalated to a regional supervisor, yet I have not seen any meaningful accountability or resolution regarding the employees involved. Residents should be able to trust that concerns will be investigated and that employees will be properly trained to provide accurate information. It is also concerning to see leasing management actively promoting the property through videos and advertisements while residents are experiencing issues with basic communication and accurate lease information. Marketing the property should not take priority over ensuring that current residents receive professional, accurate, and consistent service.

I would highly recommend Gresham Carpet.We Recently had them relace our carpet,kitchen countertops…read moreand backsplash.The people were helpful and knowledgeable. Prices reasonable. Installation efficient and did a good job,

Such nice people. Good service. Great values on flooring. Prompt installation. Highly recommend.read more

It was a complete joy working with Jesse. He is very knowledgeable of his market and a great…read morecommunicator at that. I loved that he was reachable when I had questions. He broke down numbers and scenarios as we worked through the negotiation process and over came any obstacles to get my investment property sold. If you're looking for an over the top awesome agent Jesse is your guy! Thank you so much! I look forward to working with you again.

TBT Real Estate are winners with Jesse as a realtor!…read more I contacted TBT Real Estate once I was ready to sell my house. Jesse contacted me right away and we set up a meeting. Jesse definitely knows his craft well and provided a confident and definitive estimated value for the house that was spot on with the appraisal value. He communicated at the right amount of frequency and kept me abreast of each stage in the seller's process. The end-to-end process that I believed would be overwhelming was beyond simple and through Jesse's knowledge and efforts, allowed a close just shy of 30 days! Thank you so much for allowing me to believe you solely worked for me when I'm sure you were many other clients. A true professional!

Austin helped us buy our first home. What was amazing is that every single text was answered within…read moreminutes. Also, every time we asked to see a house (even on a Sunday), he showed up and was ready to show and answer questions about the property in question. We first met Austin at a showing he had about 2-3 years prior where we weren't looking to buy, we simply putting the feelers out. Austin took our information and never pressured us at all, rather he would send texts out wishing us well, and if it was a holiday, sending well wishes for that occasion. When we finally decided to buy, we couldn't think of anyone else because he stayed in contact with us over the years. That is dedication to your craft, and I can respect that. Please consider having Austin as your realitor, I promise he'll do everything he can to help you achieve your future home! Thank you! Brooke and David

Chase is a great realtor!! He helped us find our perfect home. He was very patient with us and…read morehelped us get exactly what we wanted. He's very knowledgeable about all things home. You can't go wrong with Chase!

Hope is alive at Summerhouse!!! The new management team (Ascension) of Taylor and Tanesha is so…read morerefreshing. The atmosphere is no longer toxic. (Emma). The entire staff is friendly as well as understanding the needs of their residents. I was seriously considering leaving at the end of my current lease, but have decided to transfer to a smaller unit. I look forward to my new apartment at Summerhouse..

Very friendly staff! Andrea and Sonya took time to share all the amenities and get to know me and…read morewhat I was searching for in an apartment home. I didn't feel rushed like I did at other leasing offices.

Great place for seniors. Gated community and maintenance is on top of everything I see so far. Rent…read moreis affordable and all the stores are close by. Staff is great and always ask about my dog when I go to pay my rent.