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    TC Metro Handyman

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    9 years ago

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    Nielsen Remodeling

    Nielsen Remodeling

    1.0
    (2 reviews)

    I agree with Mike L. review 1/12/16. We had Neilsen remodeling do a project in our basement…read morestarting Nov.15, 2021. He never finished the job, walked off twice. Finally had to hire another contractor to finish. The poorest job I've ever had done. If you don't care about quality of work, Neilsen remodeling is for you. John h.

    We had contracted Nielsen Remodeling to do a rather larger home/kitchen remodel which included…read morereplacing front and rear entry doors. We were excited to get the project underway, and anxious to see the new rear entry glass door and storm door the afternoon we returned from work. That excitement turned to disappointment when we saw the finished work. The two rear entry doors were installed, but from the exterior of the home, there was a 1/2" gap left all around the entire storm door where the vinyl siding was cut back too far. I could actually see the wood framing between the gap and knew rain and snow would be a problem, not to mention it simply looked horrendous. Further, the storm door had been damaged during installation. I called Dan and asked if he was finished and if this was the final product. He said that it was finished and I said that something had to be done, as I could see the framing of the house from 10 feet away. He suggested caulking the gap, but I told him I was not going to accept a thick gob of caulk all around the outside of the door . He said that we bought a cheap door and it was damaged before he installed it. I reminded him that I inspected both doors before installation and they were fine. And that both rear entry doors cost $1200. so they were not cheap doors. And even if they had been previously damaged, why would you install them damaged?? He then said that I gave him the wrong measurements. I reminded him that he came over by my request to verify the measurements and they were in fact his. He then said that the door was done and that's all he was gonna do, because that's all we paid for. By now, I know I am getting the run around and I am getting angry. I told him that for a $450 for door installation, I would expect much more than as a shoddy unfinished job. I then asked that he stop over to look at it with me, and he refused and hung up on me. About two hours later I got a text message stating that he would be back in the morning to fix it. The next day when I came home, he had repaired the damage he did to the storm door, replaced the ridiculously over-sized wood sash and repaired the gaps around the door with siding that matched the house. I was quite pleased and called to thank him but had to leave a voice mail message. He was to replace the front doors the next day, but kept giving my wife excuses as to why he couldn't stay on schedule. After two weeks, he calls and tells us he is done and then began to threaten to take us to court if we didn't pay for the rear door installation. I told him that we didn't get a bill for the work, but did send a check to his home two days earlier. I then told him that if he quits, that it would leave us another 2 to 3 weeks to get on another contractors schedule. his exact words were; "You should have thought of that before you complained" . In closing, his backing out of the job left my family without a kitchen for an additional 5 weeks until we were able to get another contractor to complete the work. Very unprofessional and full of excuses to his own shortcomings. I cannot recommend this company for any home remodel.

    TC Metro Handyman - contractors - Updated July 2026

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