Very pleasant TD employees ... have been dealing with this branch for many years. If you are nice, people respond as such...

The account service here is very poor. Waited nearly 30 minutes for help. No empathy from the branch manager. Go somewhere else

DEPOSITED MY MONEY IN SOMEONE ELSE ACCOUNT!!! Do not go here!!! SWITCH BANKS if you have to. Teller do not care about their job. I just lost 5 thousand dollars and am on the phone with the corporate office trying to get my money back. AGAIN DO NOT GO HERE!!!!!!! read more

I've always had a great experience at this branch. Particularly, Susan is always a pleasure and I love how she decorates the bank for holidays. Also Gavin is great too! TD is a great bank! read more

The worst bank. That's it. Every TD Bank is the worst Bank. My suggestion, go get an account somewhere else. You're better off. I'm closing my account today. read more

This branch is a great representation of td bank. The people are so kind and remember you. Always treated with a lot of respect. Also they have a coin machine. Same moment you get a new debit card with mo wait. student accounts with zero mini balance is amazing. The place is hardly ever busy and minimal wait :). They also have representatives available to help you with anything. Great bank in the bergen county. read more

TD Bank - Here it is - Banks & Credit Unions Near Me - Hillsdale, New Jersey

Normally very prompt, this Saturday crew was more like a nursing home. 20 minutes for a customer service rep to help us with a simple account transaction? As a customer for over 15 years, is their service declining? It would have been faster to drive to another branch and have our banking done there. read more

They do good work here. Never had a problem and I have had an account here for over a decade. Although I'm reducing them to 4 stars simply because they now charge for paper statements. Bad move TD,... Bad move read more

The worst possible customer service I have ever . 1/22/16 my husband called prior to confirm that we had to make a deposit a large check from my mother made out from another bank. The representative stated this was fine as long as my mother signed an affidavit. We proceeded to go to td bank hillsdale and the representative we had was completely unaware of everything we asked. I asked about an account I had, explaining the circumstances around it and he didn't seem to know what he was doing. Then we proceeded onto the large transaction. He then spoke with his manager, Daniel, who told him "it's at my discretion and I say no". We asked if it's possible, he followed and said, "yes, but I said it's my choice and I say no if you'd like to go elsewhere you can ". He didn't even try to be polite or say it's not possible, "it's mt choice " . My mother offered to open an account to deposit the large check, but then the person we were directly dealing with also made a remark of stating "well, if you don't like it you can go elsewhere, I have other customers ". I said "yes, we'll we're currently you're customers and I feel like I have no respect either. We've even compromised on our behalf trying to open the account and you're making it seem like you'd rather not deal with us". I then approached the manager, Dan, and stated, that he was being rude and as a manager he should help alleviate the situation. He rolled his eyes and walked away. I do believe the manager, Dan, showed racial discrimination towards my mother and I due to our ethnicity. He wouldn't confront us, he walked away, made facial gestures and was genuinely rude. Outwardly stating you can do something but choose not too is something you do not do as a Manger in front of your customers. read more