What a wonderful bank!!! My 15 son wanted to open an account so he could have a debit card to use…read moreinstead of carrying cash. We walked in a few minutes before they were closing but the branch manager took her time and made us feel like we were important to them. They also have wonderful programs for young customers. They only have to have a $5.00 minimum, they put $10.00 into their account as a welcome, and they get reimbursed if they use an ATM at another bank and get charged a fee. Just an all around great experience for myself and my son.

From the owner: Blue Foundry Bank provides personal and business banking solutions in Northern NJ, including…read moreChecking, Savings, Commercial Lending, featuring products such as: Blue Axis Checking and Blue Carbon Business Checking. We offer Online and Mobile Banking, featuring Digital Wallet and Zelle. We're a bank that makes things. We craft ideas, solve challenges, nurture relationships, and get things done for our customers and communities. We're a different kind of bank.

The staff at first hope bank is top notch. I deal with Deena Smith mostly who is always on top of…read morethings and makes sure I'm well taken care of and understand all the banking terms. The staff at First Hope is an example of a small community bank with a focus on CUSTOMER SERVICE which all the big banks forgot about on their journey to maximize profits. I highly recommend First Hope for all your banking needs both personal and business. First Hope has been able to assist me throughout the years with personal banking, home mortgage, business refinance, business line of credit and even PPP loans for my business throughout the pandemic.

From the owner: First Hope Bank is a family operated community bank with products ranging from deposit accounts to…read moreloans to investment and insurance products offered by either our Trust Department or Raymond James Financial Services, Inc.

I have been a patron of this bank for years & can not possibly say enough positive things about it…read more First off, I switched banks from a large bank to Highlands State Bank after I got tired of being robbed with literally illegal fees. Highlands State Bank is smaller but that's the best part. There is absolutely no fee checking. Open it with $50 and you could take $49 out the next day and there is no fee! Savings accounts just have to have $100 to prevent a monthly service fee. I am disabled & currently don't have a car. Not a problem, there is free completely mobile banking available. Get a rebate check from ebates.....that's ok, take a picture and deposit it with your smartphone. No need to even go in. The staff are amazingly kind & helpful! They go out of their way to make sure that whatever you need gets accomplished. I'm moving out of the area but because the mobile banking is so awesome, I will not be leaving them behind!

Amazing customer service, always a friendly face, the staff is always helpful. Kuerig coffee and…read morefresh cookies are a plus, but the customer service is the best.

If I could give PNC half a star, I would. Their mortgage practices feel predatory, and the most…read morefrustrating part is that homeowners have no control over who ends up servicing their loan unless they refinance. I recently tried--for the second time--to remove my PMI. Two months ago, my home appraised significantly higher, yet PNC's new appraisal came back $60,000 lower with zero adjustments, even though the comparable properties were clearly different. After I challenged the report, they suddenly approved it, which raises even more concerns. From there, things only got worse. PNC completed another escrow analysis, but instead of removing PMI entirely, they reduced only about half. Their comparison statement is confusing and misleading--one column shows annual insurance, taxes, and PMI, while the other shows monthly principal, interest, and escrow. It's literally comparing apples to oranges, and it seems designed to make customers feel powerless. On top of that, when they returned the appraisal, the report was printed on a quarter of an 8x11 page--making it nearly impossible to review the comps for four properties in spreadsheet format. It's unprofessional and feels intentionally obstructive. If you bank with PNC, please reconsider. In my experience, if this is how they handle mortgage servicing, there may be other areas where customers are being taken advantage of. If your appraisal was denied and you'd like support, you can reach me at properties.care2019@gmail.com. PNC hires the appraisers they use, which creates an obvious conflict of interest--the appraiser has every incentive to favor the bank to keep getting their business.

Great Customer Service, Always feel welcome by all team members…read more Steven makes me feel like I am part of the family, great job!

everybody at this bank is eager to help; what a big difference from others of the same name. this…read moreis for everybody that helped us with the transition from another bank. kudos for chase at oakland; andrew, the two ladies that came to help, wonderful attitude. thanks myriam and david thelemaque

This is part of why I moved here. I bank with Chase so it's nice to have a bank super close to me…read more The few occasions I've had to go into the bank itself, I've experienced kind, friendly and efficient staff. There was only 1 time so far that the ATM was down, but other than that, no complaints!

Michele Adams at Valley Bank in Oakland is amazing. She helped me with my business banking account…read morethat experienced fraudulent activity. With her guidance I feel confident my account is safe and secure. Michelle is always available to help whenever I need her. Diana Peraino KDD Custom Builders

Valley bank in Oakland is a bank with exceptional customer service. The Tellers and the Manager…read morehave ALWAYS been polite, professional, friendly and extremely helpful with anything I have needed. I would highly recommend using Valley in Oakland. Julia Burdge

Alejandro Sanchez is a wonderful employee. He is a true asset to this AFCU branch in Cedar Knolls,…read moreNJ! Mr. Sanchez was a great help to me recently as he assisted me in my mother's Medicaid application process-printing out bank statements for me for the last five years! Thank you so much Mr. Sanchez! :) -Philip W.

TJ at this location went above and beyond to help me during this pandemic. I am so grateful!…read more Thank you so much and keep up the great work!!

Follow up on my review: The bank seemed concerned, responded…read moreright away. But the person who responded left a phone # with no name of who to contact, no extension number, no anything just an endless labyrinth of IA prompts. If this bank had real concerns for its customers, it wouldn't hid from its customers! The bank would make it easy to contact the responding representative. I have put in a complaint with the NCUA! If anyone has issues with this bank, we have consumer protection and rights! Ps. Please read the other bad reviews, you'll see all the responses from the bank are non answers, just AI generated responses with no follow up contact info, just a useless phone number!

worst bank ever. they advertise 24 hour digital banking and you can't even use it 24 hours. tried…read moreto unlock my card at 6am and there was no card available. Called and they told me I have to wait until 8:30 for customer service to open. why is there so many customer service lines if the main one isn't open until 8:30? i also asked about credit cards and they told me I can't get one bc I don't have credit. then 3 months later started blowing my phone up about getting their credit car. Horrible loan offers also and Ive been with them over 6 years. I will be closing my account.

So, so frustrated with Lakeland Bank! I moved months ago…read moreand did an address change on our accounts. I just noticed my ATM card expires on 5/23. So I called and asked when will I receive my new card. They said it's being mailed to another address, my old address from over two years ago. I asked if the they see my current address, confirmed and it correct. They said they could mail me a form or I could stop in and change the address for the ATM card. Again I said you have my new address so just change it for the atm card. So now I have to waste time through mail or go to a branch. So now it's being sent to an address I dont live at. Talk about a security breach!!!!!

I have been with this bank since 1987. Every time I try and give them a chance to be competitive,…read morebe it a car loan or some type of home loan, they never even come close to the competition. Never! Since 1987, I have purchased about 20 vehicles and 6 homes in the north jersey area and every time I check with Lakeland bank I am always... and I mean always disappointed! This last time I have finally learned my lesson. I am closing my checking account with this bank and will not waste my time ever stepping foot in one of their branches again. As far as I am concerned, Lakeland Bank really needs to do society a favor and just go out of business.