Don't know why anyone would give them a bad review? We had to set up a wire transfer and they…read morecouldn't have been more pleasant and helpful!! We were greeted when we walked in and the banker we sat with was friendly.

Visiting Hilton Head I needed to go to PNC when I looked up where it was and the review of the bank…read morewas not very good when I went there they were very nice very helpful so I don't know why they got a bad rating.

My credit union in Florida is not in South Carolina but I was told I could go to the nearest Credit…read moreUnion and they could assist. So one day I needed a larger sum of cash more than what I could get without a fee while making a purchase on groceries. All I needed to do is give my member number and license. Voila! I was able to make withdrawals from my accounts. This has been great as I truly don't want to change banks and we get direct deposits into them currently. Also a long history with the bank. The tellers here are so efficient as well as friendly. There had been zero wait time the two times I have been to this branch and that was on a Saturday the last time.

Great service, everyone seems genuinely happy. To help us. Very glad we moved our accounts here…read more Very easy to schedule appointments and user friendly app/website.

As another reviewer has stated, I would rather drive the 15 minutes it takes to get downtown then…read moreuse this location. I've been with this bank for years and had been mostly pleased until my interaction with the employees of the Wilmington Island branch today. Normally everyone is very polite and helpful, but from the moment I walked through the door, there was the distinct impression that my business was not wanted. I was not greeted and the teller had a very sour attitude. Then, the woman that was supposed to help me notarize something was incredibly abrasive and rude. I understand if the bank cannot notarize something if the signature is not that of the person who holds the account with the bank, but there was no reason for me to be spoken to and treated the way that I was today. These are all older women, and I am a young woman and got the impression that they were judging me. I will never return to this branch again except to use the ATM. The service has gone incredibly downhill over the years.

I have been a customer with First Chatham bank for over 10 years and I can't say enough good things…read moreabout the Wilmington Island branch. The tellers are wonderful and even take time to recognize you, acknowledge you and even get to know your kids' and pets' names (there's only been one who isn't my favorite, but the rest are amazing). I rarely have a huge balance in my account but they never make me feel like my money doesn't matter. Keep doing what you're doing at that branch! (sadly, I have had a few horrible experiences at the Hodgson Memorial branch, but I've also had some great experiences at the downtown branch, so, I guess we can call it balance. I'll just go out of my way to go to the downtown branch if I'm in that neck of the woods and need to do some banking).

I know a lot of people are not happy with the slow service here and parking is not available for…read morepeople who are banking with them. They are also short of hands here as you can see. Second time here for my daughter's CD because missing one document. I hope this time it will be ok without being difficult. Bank is clean, AC is cold and people are nice. They are following the rule set by others. And they are doing their jobs. I do wish they have designated parking for clients.

I don't know why there is a 4 star rating for 2 reviews overall before you click on the Yelp site…read more Here it clearly states a 3 star rating for 3 reviews overall. Btw, I meant every word of mine. It deserves less than 1 star IMHO. But since I'm a customer, no reason for humility.

The best staff and service in Beaufort, you will find professionals and friends here…read more The tellers have been in banking for a LONG time and will serve you quickly with a genuine smile. I have banked there for two decades and hope many more!

The list of complaints is many and varied. I have dealt with this bank for the past nine years and…read moreused a checking account for paying bills and moving money from and to other banks. I currently have business relations with three other banks and have dealt with many over the years. First Citizens Bank has the worst customer service of any bank I've ever dealt with, bar none. They can't seem to do even the simplest thing right, like closing the account. Adding insult to injury they tried to charge me a fee to close my account.

I am very pleased with the personal attention that I receive from all of the friendly personnel at…read morePalmetto State Bank, where I have been banking with for the past 50 years. They instantly know me when I walk inside and also recognize my voice when I call them.

Jose. And Elizabeth both helped my dad with his Bank app. They went very far above and beyond. I…read morecan't believe how awesome they where dealing with him. Jose said we did it cause it's the right thing to do! So I so so recommend using these ppl. They took the time to calm "a man in his years" while he's trying to use internet. Just can't thank them enough. I don't think this was the first time they treated him well, it's just the first time I was a witness to it.