Everything always goes well!! The staff is very helpful and eager to please!! Everyone is so…read morewelcoming and extremely knowledgeable about banking!!

After banking with Coastal States with no problems for 9 years, a recent experience with their…read morecustomer service has caused me to open an account elsewhere. I currently have no access to my money because of a mistake they made. A clerical error was made where funds were incorrectly put into my account 13 months ago. Unfortunately, I did not catch this, which I understand is my fault and I take full responsibility. However, the two women I spoke with practically accused me of criminal activity for a mistake THEY made OVER A YEAR AGO. This is completely unacceptable! When I started crying on the phone, she told me I was being emotional. They made no effort to apologize, accept responsibility, or offer sympathy for the inconvenience or anxiety they caused me. I understand they were doing their jobs, but to make the assumption that I intentionally did this knowingly and willingly is wrong and inappropriate.

As another reviewer has stated, I would rather drive the 15 minutes it takes to get downtown then…read moreuse this location. I've been with this bank for years and had been mostly pleased until my interaction with the employees of the Wilmington Island branch today. Normally everyone is very polite and helpful, but from the moment I walked through the door, there was the distinct impression that my business was not wanted. I was not greeted and the teller had a very sour attitude. Then, the woman that was supposed to help me notarize something was incredibly abrasive and rude. I understand if the bank cannot notarize something if the signature is not that of the person who holds the account with the bank, but there was no reason for me to be spoken to and treated the way that I was today. These are all older women, and I am a young woman and got the impression that they were judging me. I will never return to this branch again except to use the ATM. The service has gone incredibly downhill over the years.

I have been a customer with First Chatham bank for over 10 years and I can't say enough good things…read moreabout the Wilmington Island branch. The tellers are wonderful and even take time to recognize you, acknowledge you and even get to know your kids' and pets' names (there's only been one who isn't my favorite, but the rest are amazing). I rarely have a huge balance in my account but they never make me feel like my money doesn't matter. Keep doing what you're doing at that branch! (sadly, I have had a few horrible experiences at the Hodgson Memorial branch, but I've also had some great experiences at the downtown branch, so, I guess we can call it balance. I'll just go out of my way to go to the downtown branch if I'm in that neck of the woods and need to do some banking).

I know a lot of people are not happy with the slow service here and parking is not available for…read morepeople who are banking with them. They are also short of hands here as you can see. Second time here for my daughter's CD because missing one document. I hope this time it will be ok without being difficult. Bank is clean, AC is cold and people are nice. They are following the rule set by others. And they are doing their jobs. I do wish they have designated parking for clients.

I don't know why there is a 4 star rating for 2 reviews overall before you click on the Yelp site…read more Here it clearly states a 3 star rating for 3 reviews overall. Btw, I meant every word of mine. It deserves less than 1 star IMHO. But since I'm a customer, no reason for humility.

Hi there. I have…read morebeen banking with Ameris now for about 11.5 years.. I had a recent problem that I took to Ameris Bank and they worked me through it with lot's of time in doing so. The young lady, Marie Deleon, was just so awesome and went out of her way to help me to get the issue solved. I am very grateful.. Best, Richard Belliveau

I am a new customer and I am in love the greeting you get when you walk in and everyone is friendly…read morebest explained ever.

We transferred our business accounts to UCBI back in August of 2025…read more We are extremely happy with our decision to move to this bank. The entire process was easy and stress free. Their customer service on- line and in person is exceptional. Lisa Harrington is such a wonderful asset to our companies. She has gone above and beyond to accommodate our many financial needs. Thank You Lisa!

I would not trust United Community Bank to provide the services of domestic or international wires…read more They did not know what they were doing and lost over $400 of my money I was trying to have them wire to France. Now with the money gone, not received by the intended recipient, they refuse to take responsibility for their incompetence. Instead, they chose to blame me, and just walk away, "Too bad". When an organization advertises providing a service, you expect them to be able to do that. I had a history of banking with them for over 20 years, and they would rather lose my business than to cover the loss due to their incompetency. Needless to say, I have moved all my banking services. During this debacle, they would not return my phone calls, and when I would visit the bank, I would be given different stories as to why my money was lost, with assurances they would find it and get it back to me. Did not happen. Poor training, poor service, poor customer relations. Poor Bank. Use a different bank.

Banks....what a bore right? But I am taking the time to say that my experience at United Community…read moreBank in Savannah is PHENOMENAL. Like...you go in a bank to do business...they're all alike right? NO! Michelle Barnes, for example, at the bank on Victory Dr goes up and beyond, she knows your name, remembers the important details, contacts YOU in advance to discuss any upcoming business, etc. The WHOLE staff is just...kind! Jaenell (might have spelled that wrong), they just make you smile. You leave a bank...feeling better than when you came in. HOW IS THAT POSSIBLE??!! I wish more businesses were like this. My days would be just a little brighter with such outstanding service.

I have my home loan with this bank. They are truly helpful. They know you by name. I enjoy having a…read morebank that has personable and thoughtful employees. I am grateful for their expertise in making my new home ownership go so smoothly with my move to Savannah.

I have been using this location which is very convenient with an atm and friendly banking staff.read more

Use to be Georgia Heritage FCU. Then it became Georgia Telco. Now it's Georgia's Own. However…read moreGeorgia Heritage clients can still use this sight THROUGH all the changes. Plus it's a sister bank for Warren FCU. They have a Kurig and I love Love FREE Hott Tea. And coffee for Frank n moma. Over n Out Y'all

My credit union in Florida is not in South Carolina but I was told I could go to the nearest Credit…read moreUnion and they could assist. So one day I needed a larger sum of cash more than what I could get without a fee while making a purchase on groceries. All I needed to do is give my member number and license. Voila! I was able to make withdrawals from my accounts. This has been great as I truly don't want to change banks and we get direct deposits into them currently. Also a long history with the bank. The tellers here are so efficient as well as friendly. There had been zero wait time the two times I have been to this branch and that was on a Saturday the last time.

Great service, everyone seems genuinely happy. To help us. Very glad we moved our accounts here…read more Very easy to schedule appointments and user friendly app/website.