We are mostly online/mobile customers and seldom go to the Manalapan branch. Online/mobile app…read moreexperience is great... very intuitive. When we go to the Branch, they have Friendly tellers, good service. Through our repeated visits, we've developed a relationship with the Branch Manager.

Went to this location to use the Atm since I forgot to stop at the one im Sayreville... ATM was…read moreeasy to use...

Moved accts into GSCB Spotswood from another local bank that started charging for NOT using my…read moreATM/DEBIT card. No such thing here , no restrictions and services offered are better than most. Victoria and Kimberly were excellent. Great experience ... good old fashion neighborhood banking with lots of branches in the area!

Giving one star because zero was not an option. Literally EVERY time I have gone to this bank (I've…read moreonly been a customer since 7/2023 and it's only October, I have to wait on a line 4-5 people deep to do any banking beyond withdrawals from the ATM. They never have more than 1 (usually 1) or two folks working that can help you with actual banking )opening accounts, wire transfers, etc.). I've never waited less than 45 minutes to be helped. NEVER. The manager just sits in her office, does nothing to jump in and help the folks in line. When asked, she has a super snotty attitude and usually makes some excuse for why she can't help. Banked with Chase for over 25 years, never seen anything like this. They will be losing my account and I'll be going back to Chase. I only opened an account here because I moved nearby, but I'd rather travel to go back to my old Chase bank. DO NOT DO BUSINESS AT THIS LOCATION.

This is a great store and so convenient when I am working in the surrounding area. I have only used…read morethe drive-through and my experiences were great. The staff is very friendly and say hello to you when you pull up. Every lane in the drive-through was filled when I pulled up but I didn't have to wait very long. When this location is busy with a lot of cars I always see at least two people working at the counter. They are quick and efficient.

They don't have anywhere near the number of brick and mortar location as major banks like Chase or…read moreBofA, but they offer some solid personal banking solutions with either no fees or very easy ways to avoid them.

Great bank. It's a larger bank than the one near me in East Brunswick. I went to this one, because…read moreI needed to get some items out of my safe. The staff were friendly, and gave me the form to sign to get into the safe room. The East Brunswick one as far as I know does not have a safe room. I got my things, and another staff member quickly signed me out. It was a very quick experience!

if you have felony you can't even go to the bank shit crazy , they need some type of warning sign i…read morewasted a ride !

Always super helpful staff. A small branch that services a large section of the state of NJ. Easy…read moreand smooth transactions, always.

They will find any reason in the world to reject one of your transactions... saying that you need…read moreto contact them to raise your daily limit. CONFIRMING IS LIKE PULLING TEETH IF THEY ARE ACTUALLY WORKING WHEN YOU NEED TO MAKE A PURCHASE. Sometimes they just reject transactions for "Potential Fraudulent Activity" and shut down your card. You have to walk away from the sales counter, unable to access your own money and talk to them later. The mobile app? A joke. Fingerprint scan, passwords, etc and they STILL make you re-verify by asking your great grandmother's maiden name and the street you grew up on. It's great security right? Helps you to keep your money secure? HAH! I've had one company fraudulently take money out of my account on TWO occasions now. Provident Customer Service told me essentially "too bad, work it out with them directly". All of this security to inconvenience you, the account holder and keep YOU away from YOUR money while other businesses can take what they want. Ridiculous.

Good location. Close to down town Woodbridge. Great bank!read more

The staff is always nice and patient. There is usually…read morelonger line on weekends which would make more sense as more people are off. I don't like the lack of privacy at the teller window and how people behind can hear my transaction - that's the only downfall - and that can't be changed considering it's a narrow space