My husband and I moved here in 2013 and have been with First Chatham since we got here. Our home…read morebranch is the Wilmington Island branch and all of the ladies are friendly and very helpful. We also use the Mid town branch from time to time and they are very friendly as well. It's nice to walk in to either branch and receive individual attention and service. Not only does FCB have a friendly professional staff but their products are superb. Carrie C-F.

I spent over 10 years with Bank of America and it was exhausting. When the bank switch popped up I…read moredecided to go local and have been sooooo happy. Not only is the staff amazing (Nina rocks and Joyce is fantastic) but they are very attentive. It's so refreshing to be a real customer instead of a faceless number. The online account management isn't as schmancy as something like BOA but it gets the job done and I'm happy with their bill pay and transfers. There are rarely lines and there's always a warm smile and genuine greeting when you come in. I definitely love it!

I find PARC to be the most professional and pleasant banking experience. Never a long wait, staff…read moreare always knowledgeable, friendly and efficient. I took my teen grandchild in and started her on her own account, she is treated with the same courtesy and friendly manner, even when she walks in alone to make her deposit. It is always a pleasure doing business with PARC staff!

I love Center Parc Credit Union and let me tell you why . The people who work at the Credit Union…read moreare warm and friendly. The branch on 5698-A is beautiful inside feel like you are at a spa. They have a waterfall at the greeter's desk. A computer for all members to use, comfortable seating, coffee station with lattes , cocoa and teas, and even a place to have lunch. Put the best thing is the community room. You have to see the place it is gorgeous and they are open on Saturdays! Check it out what other financial institution has that? With a minimum deposit of $5 you may open a savings account. And some accounts have little or no fees.

I am very pleased with the personal attention that I receive from all of the friendly personnel at…read morePalmetto State Bank, where I have been banking with for the past 50 years. They instantly know me when I walk inside and also recognize my voice when I call them.

Jose. And Elizabeth both helped my dad with his Bank app. They went very far above and beyond. I…read morecan't believe how awesome they where dealing with him. Jose said we did it cause it's the right thing to do! So I so so recommend using these ppl. They took the time to calm "a man in his years" while he's trying to use internet. Just can't thank them enough. I don't think this was the first time they treated him well, it's just the first time I was a witness to it.

We transferred our business accounts to UCBI back in August of 2025…read more We are extremely happy with our decision to move to this bank. The entire process was easy and stress free. Their customer service on- line and in person is exceptional. Lisa Harrington is such a wonderful asset to our companies. She has gone above and beyond to accommodate our many financial needs. Thank You Lisa!

I would not trust United Community Bank to provide the services of domestic or international wires…read more They did not know what they were doing and lost over $400 of my money I was trying to have them wire to France. Now with the money gone, not received by the intended recipient, they refuse to take responsibility for their incompetence. Instead, they chose to blame me, and just walk away, "Too bad". When an organization advertises providing a service, you expect them to be able to do that. I had a history of banking with them for over 20 years, and they would rather lose my business than to cover the loss due to their incompetency. Needless to say, I have moved all my banking services. During this debacle, they would not return my phone calls, and when I would visit the bank, I would be given different stories as to why my money was lost, with assurances they would find it and get it back to me. Did not happen. Poor training, poor service, poor customer relations. Poor Bank. Use a different bank.

As another reviewer has stated, I would rather drive the 15 minutes it takes to get downtown then…read moreuse this location. I've been with this bank for years and had been mostly pleased until my interaction with the employees of the Wilmington Island branch today. Normally everyone is very polite and helpful, but from the moment I walked through the door, there was the distinct impression that my business was not wanted. I was not greeted and the teller had a very sour attitude. Then, the woman that was supposed to help me notarize something was incredibly abrasive and rude. I understand if the bank cannot notarize something if the signature is not that of the person who holds the account with the bank, but there was no reason for me to be spoken to and treated the way that I was today. These are all older women, and I am a young woman and got the impression that they were judging me. I will never return to this branch again except to use the ATM. The service has gone incredibly downhill over the years.

I have been a customer with First Chatham bank for over 10 years and I can't say enough good things…read moreabout the Wilmington Island branch. The tellers are wonderful and even take time to recognize you, acknowledge you and even get to know your kids' and pets' names (there's only been one who isn't my favorite, but the rest are amazing). I rarely have a huge balance in my account but they never make me feel like my money doesn't matter. Keep doing what you're doing at that branch! (sadly, I have had a few horrible experiences at the Hodgson Memorial branch, but I've also had some great experiences at the downtown branch, so, I guess we can call it balance. I'll just go out of my way to go to the downtown branch if I'm in that neck of the woods and need to do some banking).