We contacted Carlos about having a wrought iron fence made for our property, and he responded…read morequickly to our inquiry. He took the time to really listen to what we wanted and delivered exactly that. The wrought iron fence he created is beautiful, reasonably priced, and showcases excellent craftsmanship. His team installed the fence in just one morning, working efficiently while keeping the area neat and clean. We couldn't be happier with the result. I definitely recommend Carlos--he was great to work with, and I'll be using his services again.

Carlos is an awesome guy and very wholesome. I recently contacted him regarding getting a 2'…read morethreaded rod cut. We met at an agreed upon time and I explained to Carlos what I needed. Upon seeing how small the job was he told me he would cut it for free. To my surprise he went into the shop for no more than 60 seconds. Came back out and again told me no charge. Most shops would have charged me for the small job (which is understandable) but Carlos just wanted to help. Hoping this review reaches people on the fence to use Carlos - definitely would recommend.

I needed repairs done on a fire escape. I waited more than a week for someone to come and give me…read morean estimate. After days of texting and calling, I was finally told that someone would come today after lunch to give me an estimate. The man arrived at 4:30 pm as I was walking out of my house, and never apologized for having me wait more than a week. He was rude to me after I told him what I needed done, and walked away. I wouldn't use this company if the work were done for free.

Everyone else was closed the Friday after Thanksgiving (and didn't reply to messages when they…read morereturned.} These guys were AT WORK. They answered my call. They did the job and did it well. It was a small job, but that didn't matter. I highly recommend this business. They should get your future iron work business too.

Since I couldn't reply on Google to his response, I'll replied here. The sad part is he does not…read moreunderstand what he's done wrong ! I have no problem with the employee. He was awesome! Respectful and understood my concerns. My problem is with the owner. I want to clarify that I never stated the first cut was a fabrication error on your end -- I acknowledged that I provided measurements based on my own calculations. My issue is not that additional labor has value. My issue is communication and transparency. When I called and was told to bring the legs back the next morning, at no point was I informed that returning would result in a second full $50 charge. If I had been told upfront, I would have made an informed decision before driving back and before the work was performed. Instead, the additional charge was only brought to my attention after the service was already completed, and I was told payment was required before my items could be released. I also asked if the second charge could be discounted and was told no. I'm glad the employee was helpful and fixed the legs quickly, but the way the second charge was handled felt unexpected and unfair. A simple upfront explanation of pricing before starting the work would have prevented this entire situation.

I'm only sorry this review took longer to write than the time it took Iron Works of LI to complete…read morethis job .They were quick to contact me , come for an estimate, make the railing and install! We were originally looking for 2 short handrails, but when Phil came to give an estimate he saw the situation and my mother in law's need for a safer egress. He suggested a railing that she could comfortably use from the moment she opens the front door. Phil's quote for the project was EXTREMELY fair and reasonable. And the fact that they forge their own railings gives you the comfort of knowing you are dealing with one company that stands behind every step of the work. To top off the whole experience, Phil showed real compassion by having his workers make the railing as quickly as he could because he realized that the railing was so needed for safety. We called PMF II because we had previously used the company to replace an indoor railing for our son's house. That job was completed with the same regards for safety and a beautiful addition to the house. I would highly recommend Iron Works of LI as an honest, competent and reliable company. Sincerely, Christine Fennes Dang! my photo won't upload ! Trust me, it is just what was needed;)

Picked up my grille trim that I wanted done in black chrome. I was very disappointed in the…read moreworkmanship. You can run your hand over the piece and feel all the raised dimples. The piece was brand new when I brought into the shop and came back with underlying scratches beneath the finish. I was promised 2 weeks job would be done-it took 5 weeks and for the amount I paid was a complete waste. I had to reorder a new piece from the dealer and will just leave it in factory chrome. Do yourself a favor and avoid aggravation and go somewhere else. If I could give zero stars I would that's how bad this place is.

Customers beware, he told me a price and I sent the paypal. Then after the work was done he went up…read moreon the price. He sent my parts to me and I was dissatisfied so I sent it back and when I got them back it was not a show quality finish. I highly don't recommend this business. He is a fraud.