The customer service experience was disappointing during our visit. The person at the billing…read morecounter came across as rude and did not really answer the questions we had, which made the interaction unpleasant. A friendlier and more helpful attitude would really improve the overall shopping experience. That said, the store itself is large and has a good variety of products. We were looking for a specific type of rice, but unfortunately they didn't have it in stock. However, they did have fresh vegetables and a solid selection of groceries, which was good to see. Overall, the store has potential because of its variety, but better customer service would make us more comfortable about visiting again.

​I have been a regular customer at Cherians Indian Grocery in Cumming for the past 12 years, and…read moreuntil today, I had never experienced such poor customer service. ​During checkout, the cashier, who seemed to be new, made multiple billing errors with my items and did not handle the situation professionally when the mistakes were pointed out.​My Idly rice bag was clearly marked as $21.99, but she billed it as $22.99. When I pointed it out, she asked me to go take a picture of the price tag. I told her I did not have my phone with me, and she said she would go check herself. She went but never returned, so I had to go and show her the price tag personally. Even after seeing the $21.99 label, she seemed confused and went to another counter to discuss it with another employee while chatting and laughing instead of resolving the issue professionally. Another item, Paneer, was marked $4.99 on the shelf but was billed as $5.99 and already packed into the bag. I had to ask her again to verify the price before she corrected it. To make matters worse, I had purchased 2 packs of Maggi and returned 1 pack before payment. She started searching through all my groceries as if something was wrong. When I politely asked what she was looking for and explained that I had only returned one pack, she responded very rudely, saying she needed to check everything. After payment, I simply told her that speaking to customers that way was not good for the store's reputation. Instead of handling the feedback professionally, she argued back and told me not to speak to her like that. I understand that new employees need time to learn, but basic customer service and proper training are extremely important. Long-time customers should not have to deal with repeated billing mistakes and rude behavior. With untrained staff and poor customer interaction, Cherians' reputation may suffer in the future.

Well, the lady at the front was very nice and kind, and they had that Sriracha when it was out…read moreeverywhere on the map. And they do have lassis in bottle. Good job, Apna!

The lady at the counter is very courteous and cheerful. They don't try to sell expired products…read morelike some Indian shops do. Reasonable prices and store hours.

Friendly staff and great produce. And lots of vegetarian options as well. Inside was super clean…read moreand well organized. We will be back!

This place is huge and the prices are very low. The shelves are stocked with volume and variety…read more The aisles are wide, there are multiple cashiers, the store is more modern than any American stores. And don't miss the Bakery/Deli in the back corner. Easy access, with plenty of free parking. Here is a ready made chapati shop which is great addition. Loved the veggie puffs and other items like samosas, khandavi, dabeli buns etc. Fruits and Vegetables, including Green Leafy veggies are fresh and clean and we get almost all Indian items here. Billing can be quick, but I that should be fine. Was surprised to see good and clean restrooms too. Overall a good shop and nice experience. This grocery chain sells Indian foods, plus beauty products, spiritual items and many more. At Patel Brothers, they bring the best ingredients from around the world, right to your doorstep. They have a wide variety of authentic regional grocery, spice products, and international produce. The Indian snacks options are great here including the cookies and the option for buying South Indian sweets and snacks. They strive to connect people with the familiar flavors of India and abroad. The homemade food in their kitchen is the best you can get from any Indian grocery store. Very friendly and helpful staff.

food is top notch amazing had to come back. The food came really quick the service is good…read more Ambiance is really good.

From start to finish it felt like a custom tailored experience or a personal shopper. Pair that…read morewith fast shipping and excellent packaging and it's a top notch transaction. Looking forward to my next unique purchase.

I have ordered from the Persian Basket Market a few times for myself, as well as having placed…read moregift orders for a sibling and a friend. All of the products I've received--fresh pomegranates, fresh-baked Pasargad Persian mixed cookies, rose water, bakhlava, walnut cardamom Gata--have been delicious! Their pomegranates are HUGE and contain the best quality arils I have ever eaten. Furthermore, everything is packaged for shipping with exceptional care, which I also greatly appreciate, as I live in Colorado not in Georgia. Nothing has ever arrived broken or spoiled. In fact the package I received yesterday included five bottles of rose water together with other food items. My only regret is that I don't live close enough to enjoy dinner at the Persian Basket Restaurant.

Thought I'd check this place out as I was in the area and it was 5 stars on here. I ordered 2 sopes…read moreat $3 each which is more than what I'd pay at any similar mexican place. They were good but not really the best I've had. Someone here mentioned this place was part of a grocery but it is actually not. One should also note that they charge $2 for plain tap water which I thought was ridiculous. It would have been nice if it had been at least mentioned when I ordered it.. I'd have just gotten a bottle of water from my car instead.. In the end my total came up to $8.45 for 2 small sopes and few sips of water Based on food quality I'd give this place 3 1/2 stars but taking the price into account as well as seeing a roach on my way out is why this place gets 1 star

Great grocery store and the food for lunch in the back is excellente. The meat for lunch is fresh,…read moreeven fresher than Mexican restaurants in the area and it's inexpensive