Bolivar Ford in Bolivar, Tennessee (part of The Golden Circle Auto Group) is a terrible, dishonest…read moredealership. My husband and I bought 2 vehicles (2012 Chevy 2500 and 2019 GMC Acadia) at the same time in January 2026. We live in Missouri and purchased online. * We informed Logan (salesman) that we were paying for the truck in cash and would only be financing the Acadia until we received settlement money. They emailed us paperwork and we signed thinking we were done. * Tried to rush us into taking delivery of our vehicles before we could make the trip to get them. Promised us they would be ready, clean and inspected in time. * Service engine lights were on in both vehicles when they were delivered to us. It showed a fuel system issue and low voltage issue. Also the tailgate would not open all the way and there were 3 large chips in the windshield. The Acadia was showing a tire pressure issue and the heated and cooled seats did not work. * Called the dealership on the way home and had to leave a message. Called again 2 hours later and another message. When we finally got ahold of Logan, we were told that it was probably just an O2 sensor. He would talk to his sales manager and get back with us. * Three days later and numerous attempts to reach Logan, Bolivar decided to send drivers to Missouri and bring the vehicles back to Tennessee to have them fixed. We were given a loaner vehicle. * We were told that we needed to call the lender for a 'Welcome Call'. When we spoke with the lender we were asked if we were happy with the vehicles. We told him about the problems with the vehicles and what Bolivar said they were going to do about it. The lender informed us that he was going to withhold funding for the deal until the vehicles were done and we were satisfied. * Two days after our 'Welcome Call' we received a call from Logan. He was very happy to let us know that they found us a different lender with a better rate. He wanted us to sign new papers. We were not told that our credit was going to have over 9 hard inquiries. It seemed like they only changed lenders because the original one was holding funding because the vehicles were not as promised. * We had to call pretty much every other day for updates. There was no communication with us and/or within the dealership. We were constantly hung up on or left on hold. We got tired of not being able to speak with Logan and started speaking directly to the sales manager, Hunter. Hunter was only marginally easier to speak with. We were told one time we called that the truck was done, and they just had to finish the car. The next day we were told that the car was done and they just had to finish the truck. * We got tired of no communication and eventually we had to speak to Christian (GM) and Wayne (Service Mgr). Even then we still had to constantly call for updates and were given dates several times only to find out that they still weren't ready. * We asked numerous times where the title was being sent. We never got an answer from anyone at Bolivar. The DMV called us to see why we hadn't been in to title the vehicle. At that point we couldn't title the vehicle because we hadn't gotten them back and they both needed an ID/OD done in the state of Missouri. They also sent the title to a DMV that was over 45 minutes away. After we finally got the vehicles back and got the ID/OD done we went to title the vehicle. We found out that they had put the original lender on the title application. When I called Bolivar, I was told to call back tomorrow because the title clerk was out. * They had our vehicles for over 40 days. When we got them back, they were not fixed. The chips in the windshield were fixed but the tailgate was not. The heated and cooled seats were fixed on the Acadia but it still had the tire pressure issue. Bolivar was immediately called. They said that they thought the problem with the tailgate was the latch wouldn't open and when they checked, the latch worked fine. They didn't even try to open the tailgate all the way. When asked about the tire pressure issue they said that they reset it so it should have been fine. They apparently didn't realize that hitting reset didn't fix the reason why it was going off in the first place. * After much back and forth and repeated calls, we were sent to 4 different local body shops for estimates to get the truck fixed. Bolivar settled on a low budget shop that would do the absolute minimum. The truck was finally 'finished' over 2 months after we got it back. We had to pay to have the tire pressure sensor fixed ourself (Bolivar did send us a new one). All in all, it was the worst experience we have ever had with a dealership. What should have taken a week or two was a very frustrating almost 4 month ordeal. We do not recommend anyone going to them for their vehicle needs. Shout out to Terry (Driver Coordinator), only one that was the least bit helpful throughout it all.

I have purchased two new vehicles from Boliver Ford . They are very professional and easy to work…read morewith . My salesman was Paul Swan for my 2025 F 150 . Paul was straightforward and made my buying experience a pleasure . There was no pressure and all my questions were answered quickly. I felt confident with the purchase and the final paperwork was easy to understand. I definitely would recommend this dealer .

Had an answered prayer experience with this company! My boyfriend and I had an unfortunate flat…read moretire while out grocery shopping in Henderson, most shops were closed and we were not sure what else to do with the situation. We called them, the guy showed up within 15 minutes and got us in the truck. Well, we were still needing to get back to our Air BnB with a load of groceries, with no Uber in sight. The man, whom I believe his name is Dustin, said that his wife would help transport us to our AirBNB in Finger, Tn. He did an excellent job suggesting a nearby shop : The Tire Shop at 588 HWY 45 Bypass Henderson, TN. They were closed but luckily they were still on site and able to take the car and said they will fix it tomorrow. His lovely wife took us to our AirBNB and I feel so blessed that she took time out of her day as well to help us. The help on suggesting where to take the car and also helping transport us back to where we needed to go felt like such a God moment and I hope that family stays blessed I am impressed with their service and their hospitality and I would recommend their help and services. Thank you all so much for your help! God Bless!

Great, fast service and great customer service…read more My daughter was locked out of her car and we are several hours from her. I called my insurance company and they were not help. I made a call to Hi-Way Wrecker Service and was met with a person who said they could have someone out there in 10 minutes. Less than ten minutes later, my daughter called that the serviceman was there. He unlocked her car quickly and was able to take payment over the phone. They even sent me a text message receipt for my records. Excellent service. Thank you to Hi-Way Wrecker Service.

I have known this family for years. They help any and everyone with their car needs. If you have a…read moreneed or want for a car they can and will help you. Go check them out and get you a new ride today.

Great service, quality and value. Such nice gentleman. Broken down at this exit and they were…read moretruly accommodating and great to work with.

I will not ever take my car to this place ever again I spent 3200 dollars for basically a tune up…read moremy car is back in the shop for valve cover gasket that are still leaking thought they was fix but it was still leaking so i knew I had other leaks the guy at the front deck try to tell me it may be a rear main seal and the oil pan but it was either just a small alternator bracket seal behind the alternator these folks a scam if you ask me so much for the two technicians that had bmw training tfoh thumbs down getting it done again by real professionals and the price is reasonable don't take your car here if you do shame on you !!!!!

Got in as soon as I pulled up . Great prices and great quality tires . People there were helpful…read moreand courteous and hooked me up with some great tires . I would recommend them to all my family and friends.

Amazing service! Picked up a huge screw and was dead on the road. Brandon plugged it and had me…read moreback on the road to get safely to a tire shop. 10/10 thank you!

Experienced, dependable, reliable, trustworthy, professional and very reasonably priced. Owner…read moreBrandon very personable and keeps you well informed on what's going on. I highly recommend this company and I will definitely be using them for any future needs I may have... Definitely a 5 star company!! Thank you B Rays for all your help! You're the best!!!

Upon my arrival, I was greeted by a man who said he's been there 22 years and that 1974 was the…read moreopening year of operation. I love hearing the history of places from the people that experience a first opening. Just watching the pride and friendly customer service...becomes almost expected. As I pass by this shop, I began to see how well the property is maintained, so when my truck had issues, this was the first place I considered. I found the number online. When I called, I was promptly transferred to Steve. On this call he listened attentively to my concerns and helped me schedule repairs. I was informed of the lockbox for evening drop offs, as an added convenience. Steve called the next day with an assessment and recommendations to save us both time and resources. Also, I was explained the cost, invoiced estimates, and time of expected of service completion. He was courteous and professional. The time estimate was earlier than expected and we were happy with our overall experience.

My husband and I have used Gays Automotive for more than 25 years. The service is timely and…read morecomplete, we've never had to return because a service item was neglected. I trust, because of experience, if I'm told additional work is needed, it's actually needed. The pricing is fair, and hasn't inflated as drastically as say a dozen eggs. I appreciate an honest local business and recommend Gay's to friends and family.

Had a new windshield installed in my Highlander. Excellent experience from the initial call to the…read morecar pickup after installation. Very friendly and the work they did was great, no issues. I highly recommend this business!

Coming through Baton Rouge, Louisiana. Truck hauling gravel speeding down I-10. Windshield was…read morestruck. Took my truck to Baker Glass Shop in Bolivar, Tn. Good people, friendly, fast . Forty minutes later the windshield was repaired, I was amazed I could've even see where the damage was. Under $50.00 dollars.