If they had 10 stars that what Liza would be getting from me! If you want a great, results driven…read moreprofessional in your corner look no further. Liza is the right person for the task.

We bought our first home out of state through Liza 2 months back. The whole process was seamless…read moreand quick. Seeing Liza's professionalism and enthusiasm we engaged her for managing the property. She has not only found us tenants in less than a month but has been prompt in addressing all the concerns the tenants had on the property. Strongly recommend Liza for any real estate needs. We are so glad to have found her.

She's very helpful. led me to a realtor on her team that could help me. It's ongoing. Hopefully we…read morewill find the perfect house soon. I highly recommend her.

From the owner: As a Howard Hanna - The Frederick Group Realtor, I represent both buyers and sellers of residential…read moreand commercial real estate and investment properties. I look forward to working with you! Background: Over 20 years of local real estate investment experience including commercial and residential income properties in Lehigh, Northampton, Carbon and Monroe counties. Over 20 years financial services experience specializing in Risk Management and Finance as Executive Director at JP Morgan Chase Lehigh Valley Business owner for 15 years Licensed Real Estate Agent with Howard Hanna - The Frederick Group Previously Licensed CPA Associations: National Association of Realtors PA Association of Realtors Greater Lehigh Valley Realtors American Institute of Certified Public Accountants Awards/Designations/Degrees: 2023 Howard Hanna Champion Club Award Winner National Sales Excellence Award Winner Hanna Luxury Portfolio Specialist Seniors Real Estate Specialist MBA - Finance, Zicklin School of Business Baruch College BBA - Accounting - Hofstra University Community Involvement: Board of Directors - Camelot for Children Board of Directors - Valley Health Partners

Worst sales experience ever. Terrible communication with a commission first attitude. Absolutely…read moredisappointed to have wasted our time and will avoid them like the plague.

From the owner: Specializing in Luxury Residential Sales and Farm & Equestrian propertiesread more

I am a frequent customer to an inspiring and talented barber whom recently took control of the shop…read moreon crystal street that he has been residing in for years. Unfortunately, the business lacks one thing that is required during warmer months, A WORKING CENTRAL AIR COOLING UNIT. I am not a business owner but I think that falls on the responsibility of the property management company or property owner. How can you say you are a community involved business Baxter when you can not even fix an ac unit for over 4 months. I will still sweat it out with my barber because he does amazing work and has amazing customer service skills unlike your office personnel or yourself.

When I signed my first lease a year ago there were several problems with electrical wiring in the…read moreapt that was rented. However, I am a very patient person and gave them time to fix issues that occurred like sparks that would fly if we dared to plug in a cable box in the wall of certain rooms. This problem was fixed within the first 2 months of the lease. There was another problem where the house was not wired properly to meters on the home. With this issue the Utlity Providers could not charge us for utilities until the issue was corrected. Even with several other small issues I reluctantly resigned the lease in July of this year. We were promised that there would be a 24 hr maintenance team in the event of emergencies. When a skunk crawled into our basement through a large space in the house's foundation we found the "24 hr crew" to be non existent. Fast forward to present day there have still been issues where the breakers will trip in the home once every few weeks. The landlord was made aware of it. Once again because of extreme patience to us it wasn't a big issue. Then one afternoon the breakers trip again and the woman of the house is home alone. She heads down the wooden steps to reset the breakers and goes through the staircase on the third step from the top. She is only 4ft11 and weighs 160lbs. There is no reason that she should have went through the staircase. Once she was able to get to her feet she then had to climb out. Frantic and in pain she called me immediately to tell me what happened. When I spoke to Lisa at this office she didn't even seem to care and was more concerned with the reason that someone went into the basement. I told her that I felt it was best that we start to look for other living arrangements. At this point she chose to remind me that I am still responsible for rent payments through the duration of the lease. Lisa also states that she was told by property owner that the steps were "fairly" new. Not sure if I can legally get out of the lease, but hoping for the best. If you are looking to move to the Pocono area I would not recommend Michael Baxter & Associates. On a side note the appearance of the apartment was extremely amazing.

Watkins Appraisal was hired to appraise a property under contract for purchase. Mr. Watkins came to…read moreinspect the property while it was being inspected by a home inspector and a septic inspector. The septic inspector said the septic system had failed and needed complete replacement. The home inspector said that in addition to termites, wood rot, mold, problems underlying the whole recently installed roof, cracks in an important retaining wall, decks with no proper support, and toilet gases being vented into the attic (and other problems), the foundation had major spreading cracks -- and that was on the wall that faced away from the rushing stream. The basement wall that faced the stream was hidden in insulation and could not be inspected. I asked Mr. Watkins if the condition of the property is factored into the appraisal. He said yes. I had the inspector show him the cracks, a severe structural problem. Two weeks later, after the deal had been cancelled due to the disastrous condition of the property which would've cost hundreds of thousands of dollars to address, Mr. Watkins sent his "as-is" appraisal report. He valued the property at the 50k OVER the asking price, 125k over the price it was under contract for. There was a disclaimer in the report mentioning that it was based on an extraordinary assumption that the building has no structural damage that would negatively impact value, and that appraisal could be amended after a structural engineer's report. Well I'll say, that is a pretty extraordinary assumption -- and even if we make that assumption, the number he arrived at seems high as a kite.

From the owner: -Buying or selling residential real estate -Primary and…read moresecondary financing -Pre listing services -Pre purchase assessment services -Foreclosures -Estate valuation and probate -Estate settlements -Divorce settlements -Property tax assessments -Insurance assessments

I'm looking to purchase a small house and found several that I wanted to see. I initially…read morecontacted the listing agent, Sheryl Battle, who was "happy" to help. Unfortunately, see was in fact "TOO BUSY" to show the homes I wished to see and passed me off to a colleague, Robin Bovell, who did ,after two separate trips, manage to show me a few of the houses of interest. Moving forward and with Sheryl continuously sending me emails of homes out of budget, I found other homes to visit and asked Robin to show them. Robin asked me when I was available and, not wanting to put her under the gun, suggested two days hence, That did not work for her and so she passed me off to another agent. Bear in mind that, as a senior citizen living alone, I'm not buying an expensive home (i.e.: low commission). Robin proceeded with a text stream with me and another number, presumably the new agent who was going to contact me. I asked if I could text this agent and was told yes, so I did and waited for a reply at the appointed time set by Robin. When the time came and went, I texted Robin to find out what was going on and received a reply stating the agent may be in transit BUT, lo and behold, the number included in the earlier texts were NOT the new agent and, several hours later, the real contact number was revealed and initial contact was set up. Really? I worked in sales for many years and had a floor partner, chosen carefully, that I could trust to do the right thing. This allowed me to pass customers off if i was extremely busy and they needed attention NOW. All I saw in this situation was two women who were pre qualifying me and deciding I wasn't worth their time, so I let them know and wished them well. Crickets! Not the way to do business, at least not the way I did business, Didn't matter to me if you were purchasing the least or most expensive item and I, too, worked on commission. Hopefully, things will get better from here with a new agent, we'll see.

Ricky was quick to respond and very easy to work with. Hassle free, affordable and really great…read morequality. Beautiful 3D matterport imaging and thorough floor plans! Would definitely work with again in the future! Thank you!

Awesome experience overall. Ricky is extremely talented and provided the best value over other…read morecompetitors. You won't go wrong with this guy!