For anyone, like me, who's technical expertise extends about as far as switching a computer on and…read morehoping that it works, places such as these are essential. As Scarborough is still a bit of a rural backwater at the end of the road to nowwhere, if the few small, local PC businesses in town didnt trade, we'd have to go all the way to PC World and the like in York and Hull. On a couple of occasions over the last five years or so, Coywood has proved to be a lifesaver as people grow more and more reliant on their home computers. In addition to selling various kinds of peripherals, Coywood seel complete PC packages and will build a PC to order if required. They also sell reasonably priced refurbished laptops (usually Dell) which come with warranty as standard. Where they excell though, is when you have to turn to them for advice and help on technical matters. They'll take the time to talk you through whats wrong and how they'll fix it and show how to avoid it happening again. On the couple of occasions I've had to use them, they've been very competitively priced, and I;d happily use again without hesitation.

I ordered a power pack for my laptop and paid for next business day delivery. I received someone…read moreelse's order. Fare enough, mistakes happen. I called to notify them of the issue and ask for the correct item to be delivered. They said it would send it out again. As they hadn't met the next business day delivery I paid extra for I told them it was only fair they refund the express delivery fees and I was happy for them to pick up the wrong item. Their attitude from here was appalling. They said they would only refund the delivery fee once I had posted them the item out of my own pocket. I told them I don't go anywhere near a post office so it isn't possible without me taking multiple busses and wasting a lot of time and going way out of my way to get to one. Their response was 'well we wont refund the delivery fees until we get our item from you. Your fees are our security to get the item back. They said refused to pay for a courier to organize the collection of the wrong item they sent me. I was told other customers don't ask for refunds when they don't deliver the right items. When I said this was poor customer service they said I was just being argumentative and was unwilling to help them. They said they would get someone to call me back shortly. Of course this never happened. I called again that afternoon and then the following day before they guy said 'fine, you don't want to help us, I'll refund the extra delivery fees and I guess we'll just take the loss' then hung up. I'll have to see if they actually do refund the fees. I tried to be helpful by letting them know I received the wrong item and would have it ready for them if they would organize collection. I have never had a company tell me to mail their items back to them out of my own pocket because they made a mistake.

North East PC Repair offer a fast, friendly, honest and very competitively priced service, along…read morewith the added benefit of free collection and delivery if required. They cater for small/medium businesses and domestic clients and it certainly won't be easy to find a more professional and customer focused company.

From the owner: North East PC Repair are based in Chester-Le-Street and specialise in all aspects of PC and laptop…read morecomputer servicing and repair, including Apple products as well as tablet systems and mobile phones. We provide support and maintenance services to students, home users and small/medium businesses throughout the North East and cover the areas of Newcastle, Durham, Sunderland, South Shields and Consett as well as all surrounding areas. We cater for all of your PC and laptop requirements and also offer a comprehensive range of Apple product repair and maintenance services: - Laptop and MacBook screen repair/replacement (outside of your home/workplace if required) - Apple iPad screen repair (within 2 hours) - Apple iPhone screen repair (within 2 hours) - All models of Smart Phone (eg. HTC, Blackberry, Samsung S3/S4). - All models of tablet system repair (eg. Samsung Galaxy, Nexus 7). - Virus removal - Custom built systems

Recovered our data for our failed backup server which we thought was lost forever. So grateful to…read moreNorthumberland IT for a fast and efficient service. Turned the job around same day so we were working again without delay and grate rates of service. This job would have cost £100's elsewhere. Kept in touch with regular updates while the work was being carried out, very reassuring and friendly explained everything in simple terms.

Can't thank or recommend these guys enough, managed to recover irreplaceable data from a damaged…read moredrive which was unreadable by anyone else ! And for a fraction of the price with a service and advice on how to prevent the problem happening again :) THANK YOU

Reliable local service. They offer a great repair service with valuable advice and software…read moreadditions for the crashed computer and the clueless nerds (blushing) who happen to limp in their with the great white box. Reliable and trustworthy staff who know exactly what they are doing with software and hardware and the thingymajig chip and what-have-you (unlike some!). Great location at the Oval in Bedlington Station so very easy to get to and the service time is just short enough for you to be able to hook back up for your Youtube fix.

Not just another computer shop, they do fantastic printed t-shirts and other printing services too…read more Excellent reliable service from a friendly team.

Bumpy start but exceeded my expectations…read more.. The reason I say bumpy start is I took my HP desktop computer to the guys at kingfisher computers. And told them after i got a friend to install windows 10 for me i couldn't get updates and updates it would ask for a products key but said activated. Plus it was crashing all the time. After a couple of hours, kingfisher called me back and informed me that the computer was wicked full of viruses, and I had lots of other programs running in the background that i didn't need, I think they called it bloat-software or something like that. So later that day, I picked my computer up, and they had made it run faster, and it had stopped crashing. But I still couldn't do updates, the main reason I took the computer to kingfisher in the first place. When I returned the guy at the counter informed me that, they had told me it was running a non-genuine version of windows, and they advised me to get a genuine version to enable it to do updates. thats why it was asking for a product key. I do remember them telling me this, but at I would need to buy windows 10, I declined. He also showed me on their computer job system, that they did advise this, but I declined. And they were correct. So after a chat with the guy, i decided that i was going to purchase a genuine version of microsoft Windows 10, but they told me that if I get an SSD, it would vastly increase my speed. They could do windows 10 cheaper, with the November version of windows 10 update. I agreed. So that was the bumpy start out the windows. When I collected my computer, they give me a demo of how fast my computer was now, after they installed an SSD. They were correct. It took seconds to boot with an SSD. Now I'm faster than an Elon Musk rocket. i can do all my updates, and i have this fantastic SSD hard drive with all my programs, software and data on. Advice, don't get friends to install windows 10 to fix your computers, for you because they do it for free or for cheap, get the experts to do it, and listen to their advice. It's worth it in the long run. Five stars from me over and out.

I had an issue with the sewing, embroidery and printing machines in my office, at first i called to…read morethe shop at the bottom of the ramp and they wouldn't entertain me, then i went to platinum computers in lister street and they charged me £25 to tell me that they couldn't do anything my dad used to use a shop in church street, so i drove down church street only to find these guys had moved directly next door in the old HSBC bank, i told the guy behind the counter my issue and he advised me to call him from my office and he would fix my issue over the internet remotely. i took him less than five minutes to resolve and the guy was so patien with me in educating me on how to do ashared connection They didnt even charge me all he asked was that i dropped some buscuts off for the staff, and i did, but i also left a tip... i could thank this business enough

This store has been in Darlington for close on 20 years. I recall taking my original computer to…read moreget fixed with windows 95 which had floppy discs to load it with. Anyway I since learned how to repair my own but still use the store when in need of parts or software. On this occasion I needed MS Office student with 3 user licences & this place had it for a cheaper price than anywhere on the net. It is a professionally run shop with knowledgable/friendly staff that seem to be the same guys from my first encounter. Well deserved 5 stars. Tucked up a little pedestrian walkway, off the main street. No parking obviously!

From the owner: - Computer and laptop repairs - Computer and Laptop Virus…read moreRemoval - Laptop parts replacement (e.g. Screens, keyboard, hinges, DC Sockets and plastic parts) - Hardware & software problems diagnosed and repaired - Computer upgrades - Laptop screen replacements - Laptop DC Socket Repairs - Broadband installation - Network and wireless configuration - Data recovery - Remote computer support - Computers built to your specifications - Sell refurbished desktop and laptop computers - Laptop mainboard level repairs - Cameras sales, service and repairs - Tablet repairs (Screens, digitizers and charging sockets) - All in One Computer repairs - Apple repairs - Ipad & IPhone screen replacement - Laptop chargers & Batteries

Freaking amazing! I dropped my laptop off during my lunch break (around half past 12) to get my…read moreheat sink cleaned. At 2:15 I get the email that it is done, super fast service! And very friendly staff.

From the owner: We specialise in hardware and software repairs of PCs and laptops, including restoration of…read morenon-working systems, virus removal, screen replacement, data recovery, hard disk failure and power socket repairs.