Michael was very knowledgeable and thorough! I highly recommend Integrated Technology Services!read more

Did a great job hanging three TVs . One over a fireplace and two in bedrooms with cords hidden…read more Very professional and efficient . Would highly recommend and use again . Very good pricing.

Shady business practices. The website doesn't send the cancelations through and emails are never…read morereceived when you attempt to cancel. They say it's the customers fault for not following through, so make sure you talk to someone for every email and issue you on put through the website!! took 4 months to cancel but it's the customer's fault the website doesn't work properly. It's just so they can continue to charge you!

My new home came with a smart home system that was proprietary to KMT, so I had no choice in vendor…read moreto use. I signed paperwork at my home closing authorizing KMT to contact me. They never did. After a month of waiting, I called them. They blamed my builder. I was told someone would call me back. No one did. I called again. They blamed me. Yes, that's right, it's my fault they didn't call me. I left a message and was told I'd get a call, so how is that my fault? So she instead called it a "miscommunication" that she waited more than a week to call me back. There's no ownership here, no focus on customer service -- and I haven't even written these people a check yet. I can't imagine how it would be if I were under a contract with them. It took me finally getting to a manager to get someone moving. He confirmed that yes, my message did get through to the person it was intended for, and they just didn't call me back for more than a week. He scheduled someone to come out after five weeks of me waiting. The technician that arrived was nice enough, and he installed my system quickly. I had no questions, and he told me it was an easy install, that usually customers take a lot more time and ask a lot of questions. He told me that my next door neighbor was a little slow to understand the system, giving me the impression that he thought they were dumb. "They're ... uh, older," he said. What did that accomplish? After he left, the video doorbell didn't work. I spent a good deal of time on my own going through the doorbell's troubleshooting steps. It still didn't work. I emailed KMT. No response. No surprise there. I called KMT, and was put through to an in-office technician. He was nice enough, but the troubleshooting steps didn't fix the doorbell. It still does not work. He blamed my WiFi. Again, it's always someone else's fault. But wait, shouldn't the technician that was here have checked that out and had a solution if it was really my WiFi? My phone gets full signal strength at the door. The tech explained that well, my phone has a much better WiFi antenna than the doorbell they provide. So I take this to mean that his product is low quality, then. I asked "What happens if someone breaks in and my WiFi signal is low or the camera's antenna is just too small to get a good signal? How will I get video to share with police?" Oh, that's easy. The doorbell camera is for view-only. There is no video saved of any incident at all, which is worse than a $99 Ring camera. I had an apartment that was broken into in downtown Atlanta. I want a security system. I need this company's service, and have told them so. And yet everything is someone else's fault, or there's just lack of concern for the customer at every turn. The place is poorly managed. There's just nothing of value here. KMT wants to sell monthly subscription packages for a steady revenue stream. If you don't sign up for one of their security packages, even when you have a basic system that's paid for in full, it will not work with your phone after 3 years. So there's no way to record video, and after 3 years, with no way to even see video on your phone as it happens live, what is the video doorbell doing out there? There are too many other options out there to deal with bad service from a company that's trying to force you into a subscription model. I'm pulling out the whole "free" system and replacing it with off-the-shelf components. It's much cheaper and clearly much more reliable to go that way. EDIT: There's been a "response" to my review, but no direct contact to me. I think that shows the focus here is on reputation, not on actual service to the customer. I bought a Samsung SmartThings hub from Best Buy, and an Arlo video doorbell. For less than $200, I have everything working with my iPhone, including my thermostat, my porch light, and my door locks that came with the original system. No monthly fees. No extortion at the end of three years that requires me to pay up or lose the whole thing's functionality. In the end, KMT still blamed my builder. They still blamed me. They still insulted my neighbors. They still failed to install the system so that it worked. Now they add blame because the crappy components they sold were chosen by the builder. None of these issues are addressed in the "response." This is clearly a poorly run company with low customer focus. Seek someone else.

We have had Relyco Security for years thru EMC, but it recently changed to EMC Security. We had to…read morehave some window sensors replaced and since it switched over, they did a thorough inspection of ever sensor, fire alarm and motion in the house. Craig did such a great job. He explained things and called before he came and was here on time. I was also impressed with Wade in the billing department. Super nice and helpful! A great company to deal with!!!

EMC Has been awesome! The service techs & online help is so helpful and resolves every problem…read more They want to make sure your system is perfectly working!!!!

Used this company to install new access points for my internet which is moving lightening fast now!…read moreThey also fixed my security system, installed VoiP phones lines- and they service them. I am super impressed and will continue to be a repeat customer!

From the owner: We are fully licensed (Unrestricted Low Voltage) and insured contractors. We offer landscape…read morelighting and audio, home audio and video installation, home network installation, home alarm and security installation, and kindness. We’re a family owned business, run by a father and son.

I needed 2 TVs mounted for my business. These guys did excellent work! I was not sure how the TVs…read morewould fit; one was a 55'" and another was a 43" inch. I had very limited space but they were able to mount them and not make the space look too crowded. I was impressed by their method of hiding the wires and also installing an extra outlet in the ceiling. Great work and highly recommend!

They sent one guy out to do a tv mounting for a 65 inch tv!! My husband was home but what if he…read morewasn't? Were they going to ask me to help lift a 65 inch tv ummmm no. They needed to send out at least 2 guys minimum three would be even better. I was given a quote beforehand that included $199 install fee $49 for bracket which equaled $248.00 I think it was the owner he told me that included hiding all of the wires. That price was a lie because when the guy came out he told my husband it would be an additional $99 to hide the wires what s scam. We told the guy no thank you and he left. I told my husband we could find another company an actual honest one. We found one not long after and they are very professional and installing the tv right now as I'm typing lol and no they didn't charge extra to hide the cables. Stay away from this company. There are honest companies out there. And no it wasn't a company I found off craigslist but a company that has almost 5 stars with many good reviews. Only charged $249 for everything including bracket and hid cables in wall.

Very annoyed that we bring an issue with cameras he installed no longer working due to a…read morethunderstorm and he didn't use a sense of urgency to try to fix, replace, or even troubleshoot the issue. One camera before the storm kept missing up and was not fixed. This is why we don't use people on Thumbtack! Thank goodness I have a family member that is a cop and good with cameras that can try to assist and give us next steps on what to do regarding this situation. Smh. These cameras are supposedly life time warranty but we'll rather pay for better service and new cameras!! Disregard the green checked boxes around "Service requested", "Quality", and "Value" because I did not select those to be checked!!

I used Alamassee Protection to install a wired ring camera. Great service, responsiveness, and…read moreaffordability. Definitely recommend.

This company did great work for our business so I highly recommend them. They explained how to use…read morethe system very well.

From the owner: We would like to keep all of your assets safe and security by providing reliable security system.read more