The man that helped me his name was Bill He's very friendly and extremely knowledgeable and capable…read morewhen it comes to fixing computers he sold my problem and was very patient and thorough and I would definitely recommend anybody to come to him and he didn't charge me a high fee very reasonable and I'm 100% satisfied with my service

When we found Bill we were in a bind. We had used another computer repair person and had bad…read moreresults. He had taken a deposit up-front and 3 weeks later said he would not make the repair and would only give part of our deposit money back. Bill went above and beyond the call of duty by talking to the other repair person for us and offering to meet with that person if need be. Bill fixed our laptop in a timely manner and at a cheaper rate then the other repair person that had given us all the problems. Not only that, he gave us a loaner laptop to use while the repair was being made so we wouldn't be without a computer. Throughout the process he was very friendly and very helpful. Our only regret is that we didn't use him from the beginning instead of messing with the other repair person. We highly recommend Bill and BS Consulting!!

Very responsive, and reasonable priced. And personable…read more Analyzed my laptop, decided not worth cost of repair. He suggested I buy a business grade refurbished laptop instead of cheaper quality home grade from other company Moved files over to new computer. Quickly. Will use him for other pc stuff too.

I called him with an issue, he sent me a link to buy the part and I bought it. He was 99% sure it…read morewould work. He came over to my house when it was in, and in what I can only describe as a manic state he made some adjustments inside the computer and it worked for about an hour. An hour later it didn't work, I texted him and said " should I face the fact it's time to buy a new computer, he called back and said it was probably that piece of **** part I bought, or maybe he didn't do something right when' he was workIng inside my computer. Let me do sone research and I'll call you back, that was a week ago. So if you want someone who'll take your money, assume no responsibility for the work he's done on or in your computer, and then if it goes bad disappear into the night, he's your guy. In other words call ANYONE but this guy.

Great customer service from start to finish. Professional, responsive, and respectful throughout…read morethe entire process. Communication was clear and the attention to detail exceeded my expectations.

I was assisted by John, and he did an excellent job helping me set up my work email account. He was…read morepatient and made the process smooth and easy.

Jeff was able to fix my computer's cracked screen and fix damage to the body. He is professional…read moreand a great communicator. Thank you again!!!!

We found Lumari Tech online and reached out to them to ask for a quote to install network cabling…read moreand internet access points for a new location we were moving to. We are a small company with a handful of people in the office, but have a large warehouse for operations. I sent out bid requests to some other companies as well, but they were either slow to respond to were not interested in our book of business. For Lumari Tech, Omar was quick to respond and asked all the right questions to get a better understanding of our network needs and what we were looking to do. He was very professional throughout the correspondences and responsive. What I appreciated most during the proposal process was that he never tried to upsell or sell more equipment or features than what we needed. He identified what our business needs were and matched the equipment and setup accordingly. The costs provided on the proposal was very reasonable. Once the quote was approved, Omar and his team arrived on time for the date we agreed for installation and took care of everything without any issues. In fact, they identified some issues that were caused by some other vendors that worked on our office and brought it to our attention. They also identified that some of the items that were actually quoted where not needed, so at the end of the day, we ended up paying less than what was on the actual proposal. During this whole process, we discovered that Lumari Tech offers managed IT services which is something our company needs as we cannot justify the cost of having an in-house IT person to manage our network. We definitely plan to work with Lumari Tech in the near future to help beef up our cybersecurity, backup of data and explore cloud options to support our business IT needs. I wholeheartedly recommend them if you're looking to install, re-evaluate, or revamp your business IT needs. Thank you Omar for the excellent service provided!

Omar was super responsive and came the next day to help us with installation of a new…read moreprinter/scanner on two of our office computers. He knows his stuff, and cares about the quality of his work--taking time to ensure everything is operating as it should and showing me how it works, etc. He was both efficient and thorough, and his rate was very reasonable. I highly recommend Omar, and we'll call him next time we need computer tech support.

Aaron quickly diagnosed computer issues, made recommendations and repaired our computer in record…read moretime at a most reasonable cost! I can confidently recommend them for any and all computer needs.

Cliff came to our residence and quickly solved a list of eight personal laptop issues. He also…read moreproferred some additional suggestions on other issues that are quite helpful. After a year in Atlanta with shoddy IT from another source, I now feel secure that when IT help is needed, It is available. I have dealt with computer issues since 1982. I have observed that the disperity between techs is huge. Cliff is at the top of the IT professionals. Also, he showed up, on time and has good people skills. Thanks Cliff and Peachtree Computers.

When I first called this company, I thought I'd be working with Matt Karls, the man shown on their…read morewebsite as the owner of the company. Instead, the whole process has been very impersonal, like dealing with some no-name large company, not a locally run company. Despite asking for an experienced technician to call to help with the computer issue (Chrome throwing up an error message several times a day) a young-sounding man called who despite knowing what the problem was in advance, had done nothing to prepare for the call. He didn't have any ideas regarding how to correct the issue I was experiencing with the Chrome browser. He checked a few things that I had checked a million times. This was a complete waste of money and I still haven't received an invoice from the company, but today I received a harassing text from some company called SquareUp threatening to turn the bill over to collections if they don't receive payment. Have no idea if it's regarding the non-work done by Roswell Computer or not since I'm still waiting for an invoice from them. When I looked up the number, it's from a place called Atlanta Repair Computer Service and NOT from Roswell Computer Repair, so have no idea if it's even the same company. Update: Talked with Roswell Computer Company today and they claimed to have emailed an invoice and stated my email correctly. However, when the representative started spelling out the email, he stopped and said that they had a typo in the email address and that's why I hadn't received it. He corrected their typo and the email arrived shortly aftward. Avoid this company! They do not have experienced technicians contact you even when you specifically ask for that. They waste your time doing some of the things you've already done. Matt Karls, the friendly face on the website, will not be calling you or coming to your home to help with your computer.

I called a week ago and left my name and number for a computer repair. The answering machine said…read morethey will get right back with you and I am still waiting for a call back! Poor service!!!

I went in with a new laptop purchased from a different retailer. Needed help getting Facebook to…read moreopen. Joi Miller at the reception desk was very polite and helpful. She quickly looked over my laptop and cell phone and resolved the problem. Many thanks.

My son was having an issue with his laptop. I knew immediately who to call from my past positive…read moreexperience with Dallas Computer Sales and Service. Curtis provided us with a wealth of knowledge with regards to the issue concerning the laptop. Curtis always has a great attitude and is passionate about providing customers with a great experience. I recommend this shop to all who is having a computer issue. Overall, excellent customer service/experience on every visit. Curtis is a subject matter expert and knows his craft.