Unfortunately, I must leave a low rating because wheelchair accessibility was very poor…read more The guide was exceptional and so apologetic. But, this was a teaching moment for her as this was her first time locking in and securing a wheelchair properly on the shuttle. For some of the trips between wineries, I had to hang-on to my seatbelt that was attached to the floor in order to avoid tipping over in my chair. The first trip, I had to have my partner ( who has a very bad back) bend over and hang on-to the rigid frame chair to prevent me from falling forward or backwards. The bus ride was very, very, hot due to the air conditioning vent being at the back of the bus avoiding the designated wheelchair spot altogether. Overheating with a spinal cord injury can require emergency medical assistance because people cannot regulate their temperature. All of these issues should must be rectified as soon as possible especially as you are advertising as a wheelchair accessible shuttle service. Drivers should, at the very least, have practical experience, and extensive training for assisting people with disabilities in a wheelchair...and for this reason only, my review is a 2 out of 5 stars. This is unfortunate because everything else about the tour was exceptional, and all of the wineries had accessible ramps and washrooms. The Okanagan Wine region definitely does not disappoint! I just wish I could have relaxed on the excursion and felt comfortable and safe. Regretfully, Derek Moxam

First time in Kelowna, this was a gift to my partner for his birthday! Worth every penny!…read more Judy was our driver/tour guide, and she was excellent. Knowledgable, funny and the woman knows her wine! Went to 4 different winery's plus lunch. A total of almost 6 hours start to finish. I would absolutely recommend this tour for anyone who, like us, loves wine tasting and doesn't want the hassle of driving.

Absolutely an amazing service. If you're looking for an amazing day around wine country, don't…read morethink twice, book them. Extremely professional, helpful, super responsive and they never hesitate to go out of their way to make sure you're looked after and have a special day. As a customer (and a small business owner myself), I can't recommend them enough.

WHAT AN AWESOME TIME!…read more Our friend booked this (party for six) and the bus picked us up from our resort (Playa Del Sol) at 10:45am. We proceeded to pick up another group of nine girls for a stagette party from another resort. Caleb was our driver and not only was he SUPER friendly, he was EXTREMELY informative and made great recommendations (Hello? We brought home six bottles of ice wine!) on wine (especially what was available in local liquor stores or not). We stopped at three wineries: Rollingdale, Indigenious, and Quail's Gate. We then dropped the stag party off at the boat while we went to Kalala Winery to try their 2016 Award Winning Icewine (luckily they had some in stock for us to take home!). We then drove down to the docks and switched places with the stag party and hopped on the boat with 'Nice-To-Look-At-Nick' for a stroll down the lake for a nice dip. It was really refreshing after a long day of wine tasting. Life vests were provided for us non-strong (read here: drunk) swimmers that wanted to jump in but didn't trust our alcoholic instincts. The water was fantastic! Nick was a great host as well. We arrived back at our hotel around 5:45pm so a full day! This was a great trip. I enjoyed, not only the wine tasting, but everything I learned from Caleb, a superb guide and our boat ride and swim with easy-going Nick. Very hospitable and such a great time! Highly recommended!

Excellent food , wine , view and service! Not much to be desired for a great evening out!read more

Came for lunch on the way from Calgary to Vancouver. Beautiful setting. Food, ambiance and service…read moreare top notch. Our server/bartender Freya is incredibly professional, knowledgeable and friendly. Highly recommended.

We had a great time on the West Kelowna half day tour. Right from the start there was great…read morecommunication from owner Nick. He answered all my questions and definitely appreciated our business. No Vax pass required now that the mandate has dropped. AJ our tour guide called me the day of to touch base and remind me of where and when we would be picked up at our hotel. An was right on time. We were a group of 4 with my 80yr old father joining us. Not only did AJ open and close the van doors, he made sure that my father got in and out of the van safely and securely. I really appreciated the extra care. We visited 4 wineries - The Hatch was by far our favourite. AJ carried our bought wine, carried them back to the van and even was our photographer! At the end of the tour AJ dropped us at a restaurant that was on our way back to the hotel and then offered to deliver our wine back to our hotel. Definitely above and beyond! Thank you AJ and wicked wine tours. You will definitely be our next choice the next time we are in town. Highly recommend!

We went with Danny, what a good time! I highly recommend this tour, Danny was super hospitable and…read morecool to hang out with. He was very informative and knew a lot about the local wine game. Danny was also well liked amongst the winemakers and people presenting the wines. It was super fun and a very very good time. Thank you sooo much! Ps: we purchased many good wines.

We had an amazing day with Nigel from start to finish! He picked us up, drove us all around to six…read moredifferent wineries in Kelowna, cracked jokes, and taught us a great deal about wine and wine making. My fiancé and I were thoroughly impressed with how professional Nigel was while simultaneously making us feel like we were close friends. When we come back to Kelowna, we will definitely come back to Roots & Vines! You are in good hands with this company and you won't regret it. Plus, the price is well worth it! Highly recommended.

Best wine experience I have had! Instantly we were immersed in the world of BC wine. Mikes…read moreknowledge of the local area and close connections give you an experience that cannot be replicated. Mike will introduce you to all the winery staff who give you more attention through your tastings and tell you tonnes more about the wine simply because you are with him! His humour will keep you laughing all the way to the end! Get to know Kelowna and BC wines, go on the Roots and Vines Tour!

Today we had a wonderful tour of Kelowna wineries. Our tour bus arrived promptly, and the bus was…read morevery comfortable and clean. Our tour rep, Bryce was friendly, professional and very knowledgeable of the area. Totally recommend this tour operator.

Just finished the West Kelowna wine tour and really had a good time. Our driver, Joe was very…read morepersonable and knowledgable about the area and wineries even before we arrived. There was only two of us on the tour and it was really enjoyable (I'm not a fan of crowds). It was a little pricier than I expected (but still reasonable when comparing other companies), but was very very enjoyable.

Had a wonderful day out with Dave, exploring the wineries of West Kelowna. It was a well planned…read moremix of various sizes and styles of wineries, so we felt we were getting a great overview of what the area has to offer. Dave gave us a lot of background and other information about Kelowna. At the end of the day, he dropped us off at a restaurant he recommended, and transported our wine purchases to our hotel, which was much appreciated.

From the owner: Red Dog Wine Tours offers a fun and memorable day of wine tasting in Kelowna and West Kelowna. Tour…read morepackages for White Wine, Reds, and charming, intimate, funky and fun wineries.Great comfort and views from our Mercedes bus.

This is one of my favorite wineries to visit in the Okanagan region. The wine tasting experience is…read moreenjoyable, especially for beginners, though wine experts or serious wine enthusiasts may find it a bit basic. The tasting staff are friendly, knowledgeable, and do a great job explaining their wines. It's also a great place to spend time with friends and family. That said, I enjoy the restaurant experience here even more. The outdoor seating offers beautiful views and is a wonderful spot to relax with a bottle of wine and good company. While the food isn't the main highlight, it's nice to have dining options while enjoying the scenery. Families will especially appreciate the setup. Kids can play in the beach area, and you can also grab food from the café and have a casual picnic on the grounds. I personally preferred their red wine selection and had a lovely afternoon here with my family. If you're visiting the Okanagan with family, this estate offers one of the best overall experiences in the area, with great views, plenty of space to relax, dining options, and a family-friendly atmosphere.

As always an amazing experience at Frind for their happy hour dome dining…read more The domes are so warm and a beautiful way to enjoy outdoor dining in a gorgeous setting. The food, as always, was delicious. The wings were perfectly cooked, Cajun fries had great flavour, beer cheese was delicious and creamy and the beef sliders hit the spot. The wine is an excellent value as they do not mark it up, which is what keeps people coming back. Service is always friendly with great recommendations and warm smiles. I can't wait to go back (in fact, I have already made another reservation!)

What a very cool idea for Kelowna - I took this tour when it was fresh out of the gates and…read moreavailable by the owner. There was a small crowd of adults and a couple of teens on this tour, and the owner (Lee) kept the conversation interesting as we learned about Kelowna's history and even more current events happening downtown. As it was a typical hot day in the Okanagan, the beverage stops along the way were appreciated and included in the ticket price. I would highly recommend this tour to tourists and even newcomers to the city, rain or shine!

From the owner: Sipnstroll takes you on a 2 hour walking tour in the core of downtown and explores Kelowna then…read more1900s and now with history,gossip and some sip stops along the way. Follow the yellow umbrella!