Ordered an Apple Watch through Best Buy Canada Marketplace from seller "OpenBox,"December 22, 2025…read morethinking of was an open box from BestBuy not a 3rd party and the parcel arrived with no Apple Watch and no retail box -- only cardboard filler inside. I reported the issue immediately and provided photo and video evidence, including opening the package and bringing it to a Best Buy store the same day. The seller initially responded but then requested a serial number, which is impossible to provide since there was no product included. On January 14, they stated the request was "being reviewed by management." It is now February 16, and there has been no resolution, no timeline, and no meaningful update.

I bought a pair of airpods 4. They had wax in them, the wrong charging case and I couldn't factory…read morereset. When I tried to return them, they said that I had swapped the package with another one. They are disgusting and won't refund. Avoid this company at all costs.

This buesiness i believe also has a fb page under Cell fixe Phone repair…read morehttps://www.facebook.com/Cell-fixe-Phone-repair-865431876900311/ While the place aesthetically seems dodgy (ejuice/market in the same room) The tech I spoke with was friendly and knowledgeable. While he at that moment was unable to fix my phone, he recommended another shop 5 minutes away he was confident could repair my phone quickly, gave me an estimate ect. A protip when dealing with merchants/business owners in surrey, be nice/be calm. The neighborhood itself has a bad rap so understandably if you put out grief you may get it back so be nice to the person trying to help you fix your phone :)

Really bad service.... I got my lcd on my phone repaired. When I got my phone back Nadeem also…read morebroke the back and was asking for additional payment to fix it saying these things happen... they don't. This business will try to take as much money from you as they can. Nadeem insisted that we pay cash saying they had no card machine, they did some how after.... Clearly wanted to pocket the cash and not report it to the cra. One of his employees showed the sign that said "we take CASH as payment" but a note on the cash desk stating that they charge $1 for every $10 used on MasterCard/Visa was also present. Claimed that the machine was for the use of the other business they had in the shop.... this address is listed as only one business.... there's O2 computers in the same complex, save your money and get better service. Beware-they lied quite a few times during the process of the phone repair Reporting to CRA.

Great service with a smile. Amazing prices and prompt service. Definitely recommend for any…read morecomputer repair work.

From the owner: We are a dedicated team of self-taught professionals specializing in computer and mobile device…read morerepair. With years of hands-on experience and a passion for problem-solving, we’ve built our expertise from the ground up without formal certifications. What sets us apart is our personal dedication to every customer. We don’t just fix devices; we take the time to understand your needs and deliver reliable, efficient solutions tailored to you. Our approach combines real-world knowledge, attention to detail, and a commitment to exceptional service, making us your trusted partner for all your tech repair needs.

This place is horrible they charged me $130 for a phone repair and then my phone stopped working…read morecompletely then they 'fixed' it and charged me and ADDITIONAL $80 even tho THEY BROKE IT and after that it was working for about 3 weeks but now I woke up and the screen is burned and flashing all different colours NEVER GO TO THIS PLACE HORRIBLE CUSTOMER SERVICE AND MONEY WASTED!!!!

Did change my iphonex screen twice, installed fake china made screen, colours are off, 3D touch…read morestoped working, screen is lagging

I'm now stuck in a bait and switch scam. I upgraded to the…read more1Gigabyte plan, but am only getting 500mps. Lightspeed internet has confirmed that I'm only getting 500mps. Apparantly, I gave up my 300 mbps plus free modem rental to upgrade to the new faster plan which they could not provide. Lightspeed Internet will not give me my old plan back at my old rate. I complained within a day of the switchover. They now want to charge me twice what I paid before for the same 300 mbps plan. A word of caution - never upgrade Whatever happened to customer satisfaction

Where s the service you won't last long in this town terrible installation looks like they threw it…read moreon the lawn and left it i hope everyone see's the horrible job because it's not a professional job my 5 year old could have done a better job