Had received a Rogers Service Message saying we needed to upgrade our Rogers TV Box. Dropped into…read morethis Rogers location to check on this message. The clerk who said she was the store manager was not able to locate our account on their system. When I got home I was easily able to locate our account on the my.shaw.ca website. Not sure why the manager wasn't able to locate it. The manager was only interested in setting us up with a brand new account. I was concerned we'd then be stuck with 2 accounts. She was not of any assistance - we walked out. Will not return to this location and hope we have better luck at the next Rogers location we drop into. To improve Rogers needs to hire better staff.

Garbage store, liars and scammers. Between bait and switch techniques to lying about almost…read moreeverything to having staff and family member giving good reviews on google. Understaffed and waited in store to transfer to new phone for 3 hrs. Staff lied about phone being in and wasted multiple trips to store just for another staff member to say it wasnt in yet. I think they sold it to.someone else few different times. They also dont honor online deals with some crappy excuse that other stores honor. I will never go back i will goto other stores in the future

On January 31, I received a call from Rogers Communications / Shaw Communications about renewing my…read morecontract. During that call, I clearly told them that I did NOT want to renew and asked them to cancel my service by the end of February. However, when I called them today, they told me that my contract had already been renewed without my permission. They claimed that I agreed to renew it, which is completely false. They also said they record everything, which should prove that I specifically said I did not want to renew. What makes this even worse is that they are now saying I have to pay a cancellation fee to cancel a contract that I never agreed to renew in the first place. This is extremely unfair and unacceptable. This experience has been very frustrating and disappointing. Renewing a contract without clear consent and then charging a fee to cancel it is unprofessional and dishonest. I expected better treatment and respect as a customer. I would not recommend Rogers or Shaw based on this experience.

Once companies get too big they no longer care about the actual customer. Telus goes off shore for…read moremost of their tech support and now Rogers is going the same way. Both English companies but the tech support use other languages. The tech English is very poor but the customer is predominately English.

Do not use this store!! Adam the manager installed an expensive screen protector for me. When it…read morelooked like crap he said take it home and put it under some books. I did... It cracked. When I went in they said too bad so sad. If this is how they deal with a simple screen protector imagine if you had something more serious. Do not go to this store or deal with this manager! Be warned...

GARBAGE! My…read moregirlfriend contacted Roger's about her phone bill, she had been receiving substantial charges for usage when she has WiFi at work and home. I told her to call and ask for a better deal seeing as she was paying 110 for only 2g data with unlimited talk and text.. Compared to telus which I pay 60 for 3 gigs and unlimited talk and text(Roger's is garbage!). So she called and got in contact with a rep around 9 EMT and she explained her situation and inquired about better rates/offers (she has been with them for 6 years) and the rep said he couldn't offer her anything. So she asked for the manager and she got put on hold for 15 min. The same rep picked up and told her they were closing in 20 min (after being on the phone with him for 25min and in hold for 15...) and asked her if she just wanted more data or a lower rate. She again asked for the manager and he said he'd put her on hold again and told her that the manager would be about 4 minutes. WE WAITED ONE HOUR!!!! We have the call log on the phone that shows the duration of the call and when we called. What kind of service is that! Telus has never done anything like that to me or anyone I know and I've been with them less than 6 years. Never, ever use Roger's.

I contracted FVTEX to work on a small but complex network upgrade project. They understood my…read morerequirements and provided a solution that was both cost effective and quick.

From the owner: FVTEX (Five Star Tech Experts) is a Calgary, Alberta, Canada consulting firm, which specializes in…read morecomputer networking and IT technologies. Focused on network optimization and security, we work with small to medium-sized companies to design, plan, configure, implement and support total network solutions. Our ongoing network support, will minimize downtime and lost productivity, our assessment, design, and planning will facilitate deploying new technologies in timely manner. FVTEX consulting offer the following services: * Network Assessment * Network Design * Planning * Configuration * Implementation * Support * Training You can trust that our experts will protect your bottom line by delivering network solutions customized to fit your need. FVTEX offers network consulting services that can help your growing business compete in an evolving market. Expertise from our network consultants ensures you'll get the most out of your investment in technology.

great job fixing my apple watch and my mac book battery. Small business big service, will recommend…read moreto friends and family

From the owner: **SSS Tech Repair Services**…read more Laptop, Computer, Mobile devices and Watch Repair Experts Are tech issues giving you a headache? Look no further! I'm Jay, your go-to expert for fixing laptops, computers, mobile phones, and watches. With a proven track record in changing hardware and software components for over 7 years, I guarantee top-notch solutions for all your tech needs. **Services Offered:** - Laptop and Computer Repairs - Android and iOS mobile Phone Repair - Watch Parts Replacement - Hardware and Software Solutions **Why Choose us?** Experienced in Laptop & Computer, Mobile devices Component Upgrades Expertise in Watch Parts Replacement Free Quote Provided for a Limited Time! **Contact Details:** Call or Text Jay at 587-839-4195 Email: ssstechrs@gmail.com Location: Currently in Calgary, Chestermere & Airdrie only. **Note:** Free Quotes & Estimate provided with our services. Serious inquiries only, contact me for reliable and efficient tech solutions. Let's make your gadgets work like new again!

Waited in the store for 50 minutes before the lady working spoke to me. My friend had purchased the…read morephone I wanted the day before so I didn't think there would be an issue with the stock. There was only another couple in the store and they were transferring their information over, she could have spoke to me sooner to see what I needed. If something as popular as an iPhone is out of stock you should speak to your customers as soon as you can rather than wasting their time.

Buyer beware. Brick lies and does not stand by their word. Go anywhere but here…read more I bought a microwave and explained to the salesman Adnan that it needed to fit in a certain size area and I was concerned whether it would fit. based on this I purchased the unit. When I went to return it due to the fact it did not fit I was told by the manager, Bledsoe Bradette that they can not take a return on an open box total contradicting the salesperson. I was told I should have read the policy on the website rather then believe the representations of the sales person. Best they would give me was a 30% restocking fee. Buyer beware.

Hello, I am writing…read moreto share my recent experience at the Sage Hill location. My family and I arrived at the store at approximately 10:56 a.m. and waited near the entrance until the store opened at 11:00 a.m. At that time, a salesperson welcomed us and let us know he would be happy to assist if we had any questions. We proceeded to the bed frame section to look through the available options. As there were many styles to choose from, it took some time for my wife, our two children, and me to review the selection. After some consideration, we found a bed frame that we liked and asked the salesperson if it was available. He checked his tablet and confirmed that the item was in stock and that we could pick it up the same day. Based on that information, we agreed to purchase the bed frame. The salesperson then told us he needed to speak with his manager and stepped away. When he returned, he informed us that the sale on the item had expired two days earlier and immediately adjusted the price to $350. I explained that we were willing to proceed with the purchase at the previously listed sale price of $250, as that was the price displayed when we selected the item and agreed to buy it. However, he stated that honoring the sale price was not possible. I expressed that this felt unfair given that the item was ticketed at $250 at the time we made our decision. Unfortunately, the salesperson reiterated that there was nothing he could do and did not appear open to discussing the matter further. As the conversation became increasingly tense, my children--who are five and seven years old--began to feel uncomfortable. At that point, I decided it would be best for our family to leave the store. I wanted to bring this experience to your attention, as the pricing discrepancy and the handling of the situation were disappointing. I hope you can review what occurred and consider how similar situations might be handled more positively for customers in the future. Sincerely, D.Wolfe