I came here with a friend and we both had great experiences. Dr.Cruz takes his time to explain…read moreeverything to you and answering all your questions. He gives you realistic expectations and is honest about what treatments are best for you. I got enzymes injected and can definitely see a difference in the texture of my skin. This place is truly a gem and I will now be flying into Cancun for all of my esthetic needs.

This place was inside a shopping mall area, I was not expecting that! But the inside is very nice…read moreand clean. I made an appointment and they were ready for me upon my arrival. I got 1ml of filler and 30units of Botox. The numbing cream worked amazingly and I had way less bruising than the previous time I had filler. They gave me a cute lip shaped ice pack to help prevent swelling and my face looks great!! The doctor was super kind and helpful and explained everything in detail. She also speaks perfect and fluent English and Spanish, so there was no communication difficulties for us. I would not hesitate to return here for any med spa needs.

Dr. Luigi is a dream! A professional always get 'bonus points' for coming into the waiting room to…read moresummon the patient, so I was happy already. We chatted about many topics medical and personal This was a first time for me and just a whim. I cannot believe how many gals, younger than me, have been getting injections for years! The procedure was nearly painless - pinprick and efficient. When my appointment was complete, Dr. Luigi walked me out, took my credit card payment, and greeted other patients! Unfortunately, I did not see the results I thought I would, however, I would return to Age Less Clinic, again.

Wow, I cannot recommend this clinic enough!! I have been to the top clinics in Dominican Republic…read moreand Guadalajara, but WOW DR. Luigi Palermo is by far the MOST competitive doctor out there!! I was a bit nervous at first because I had looked up the clinic on Instagram and didn't see much, but TRUST ME, he does an AMAZING JOB. I got filler on my chin and lips, I got the most perfect results. I'm so happy with my side profile, it's so harmonized! Not only does he follow CDC guidelines when it comes to covid precautions, but he is extremely professional and timely. I called in, and he was able to book my friend and I for the next day. This was very important bc I was only in playa for a few days. I can't wait to go back and get my Botox done!!

I booked a couples massage and they separated my husband and I in different buildings for the…read moremassage. Disappointed is an understatement. We were offered an additional massage to make up for it, but just don't have enough time on our honeymoon to make it work. What a bummer.

Just enjoyed a very nice massage here. The massage therapy rooms have AC, so it was a welcome break…read morefrom the humidity and heat we enjoy at the beach. The room was simple but large, standard massage table. I got the 50 min massage and thoroughly enjoyed it. The lady was responsive and when I gave her some direction on areas I needed worked on and the pressure I liked she was very responsive. On a price note, a massage here was about half the price as we would have paid at our resort down the beach. Would definitely come back again.

Update: Miscommunication on an appointment I had booked with Jackie on her end but she messaged me…read morea week later (due to her being I'll and I wasn't aware) and compensated me with a complimentary. This really shows how much she cares about her clients!! Originally had it done to 3 stars but bringing it back up to 5! I really do like this spa and you'll be happy with the services and hospitality here!!

I just want to share my bad experience with this spa, over three months ago I was in playa del…read morecarmen in a condo that my friends owned, we over 50 years old and we just want to have a good relaxing day in a spa, we're looking on the website in we come across this place, good reviews, and we call them and they take us right away , was weird , and we choice to do the HIFU treatment , very painful , but they it's normal , week later we didn't see no different, they told me to come back , which I did it , and more pain , my friend said not is too much pain, so long history short three months later I see that my face looks worse that before the treatment, they ask me if I want to go back , of course I said absolutely not, they charge me $7000 MX , and I have a messages from the owner telling to wait , and wait , and lately they don't answer my phone calls , do not visit any of this business it's all SCAMMERS

Worst customer service....paid for a massage..couldn't make the appointment...charged me almost 300…read moredollars. Ridiculous....we have stayed her a few times and won't waste our money ever again.

This is our 6 time staying at Cozumel Palace. The entire staff is always beyond amazing. So very…read morehelpful, anything and everything you need they are always happy to oblige. Today we had a late lunch at Flamingos. Jesus our waiter went out of his way to make us feel special and cared for. Thank you to everyone at Cozumel Palace.

This is a beautiful, five star, adult only resort on the beach. From the moment you step foot onto…read morethe property, everyone is professional, pleasant, and offers exceptional, unmatched customer service that can't be found anywhere else. There is something for everyone here in every beautiful facet of this resort. From restaurants, bars, a spa, nail salon, boutiques, convenient store, entertainment room, a relaxation pool, party pool, 24/7 room-service, and of course the beach where the staff bends over backwards to create an experience that you cannot find anywhere else, and that makes you want to come back again, and again, and again.

We had a great experience. This was our second time. We went three years ago for the first time…read more It much has changed which is what's nice but also part of the problem. The facility definitely could use an upgrade. The ballroom sound system is not great. The rooms don't have a C port for charging devices. The entertainment could use an upgrade as well. Great performers but the ballroom where they perform should be decorated more. Especially the circus. At least some balloons or something! LOL I will warn you DO NOT do ANY presentations unless you're ready to sit through a timeshare presentation because that's exactly what it is. We were offered a buffet breakfast which ended up being lunch because the presentation took TWO HOURS!!! The food was just ok. We never saw one of the rooms or even a pool! They said it wouldn't be high pressure sales but FOUR PEOPLE tried to sell us!!!! The first guy even sat at our table (me and my Husband) and had lunch with us!!!! Go away!!!!! He called for back up during the presentation, then another guy and then another guy!!!!! Then when we were sitting in the lobby waiting for our ride back to our resort ANOTHER guy approached us trying one last time!!!!! I will say it was worth the Four Hands Massage we purchased with the Resort Credits they gave us for sitting through it but SHEESH!!!!! The whole experience put me in a bad mood for about an hour after. HIGHLIGHT of our time was our ALL TIME FAVORITE WAITER Juan at Aurora Restaurant!!!! He took good care of us when we first visited in 2023 and he remembered us and took even better care of us in 2026!!! We would go back just to see him!