Russell and Chris delivered a GE Stove and were very professional and curteous both had masks on and removed the old stove and installed the new one very fast, they did everything carefully and no damage to anything in the house they are very good at what they did here so I hope that they will be models on how employees for this company should be. read more

I purchased a washer dryer combo from Home Depot and they scheduled delivery by Temco. This is to a condo building which requires licensing and insurance from all vendors, which is typical for all such buildings. Temco came without providing the information and was turned away and was informed of the requirements. I am told by the HOA that Temco was informed of this many times before. Temco came back a week later without complying and they were turned away again. The HOA and I both called and emailed Temco to get this fixed and Temco does not return phone calls or emails. Apparently Home Depot owns Temco so they should fire everyone involved in this situation. read more

we bought and paid for a few new appliances set it up to be delivered. we had the worst delivery person ever. someone that deliberately vandalized one of the units then bold faced lied and denied doing it. then when i looked at my ring footage. BUSTED then lied n denied some more. i've taken this issue up with the purchase place and provided them with all the multiple ring footage. we also fear retaliation from the employee including but not limited to them sending someone after us to do possible harm and or theft turning us into victims again. read more

Horrible company! Had a scheduled delivery from Home Depot. Temco Logistics left a voicemail stating- attempt delivery, and no one home. Which was a LIE! I was home all day. Reached out to Home Depot immediately, and Temco Appliance rep lied to HomeDepot rep stating the delivery men rang the door bell and waited 15mins. Another LIE!!! Temco Logistics cannot be trusted. read more

I purchased a kitchen package from Home Depot (HD) . The package was delivered. I was told at this time that the dishwasher valve leaked when the delivery/installer turned off the valve (not before) and the dishwasher couldn't be installed until the valve was replaced. I told him that the cap nut just needed to be tightened down, he said he couldn't do that and since he saw it leak he couldn't install the dishwasher till it was replaced. I paid for a plumber to come and replace the valve and returned to Home Depot for another issue with an appliance and at the same time had the Appliance Specialist arrange a call back for installation, which I witnessed, This second call was now scheduled. The delivery/installer arrived and took care of the other issue and refused to install the dishwasher because there wasn't an install noted on his order. I told him that I was contacting HD to advise them and he said even if I did get a hold of them he was too busy and had other large deliveries to do that day and to call back to reschedule. He and his partner made a hasty departure. I called and rescheduled for a third(3) time the delivery/installer came in and looked at the space for the appliance and told me NOPE! I cant install the dishwasher because I will have to drill through the cabinet to run the waterline and I can't do that. I told him that when they installed the other appliances they didn't have a problem drilling through my cabinets and sheetrock to install the microwave. To which he didn't say anything, except to call a plumber, to run the waterline into the cabinet and reschedule or get a refund. I asked him why this wasn't an issue when they came for the first appointment? I just shrugged and said It should have. I have called for a plumber to come and install the dishwasher. This will cost me two(2) service charges plus installation now. read more

home depot needs to consider a different company. would not deliver to vacant home with lockbox despite the order placed having that noted. multiple calls with customer service with no one really caring to solve the problem. read more

*Ordered a washing machine from Home Depot and Temco Logistics provides the delivery - a 3 day wait :( *Was not given a time frame for delivery - thankfully I was able to be home all day [showed up at 1:45] :( *Team worked fast :) even down awkward stairs :) *Team said they did not have the order for installation and removal from Home Depot. Asked to speak to a supervisor and she said that the issue is on Home Depot order - they are just the delivery company. However, she was able to add it :) [I will have to fight home depot if I am doubled charged - not temco logistics issue] *Team did leave a huge water puddle on floor :( Overall, save yourself the headache & money. NOT worth the easy! read more

Logistics was suppose to provide a 30 minute advance call notice to me prior to the delivery of a dryer. I did not get that 30 minute advance notice call. My Tenant let them in and I was about 10 minutes away to get to the delivered rental property. Temco representative for the delivery crew told me that they would wait for me, so that I could view the condition of the dryer and test it. Temco left the neighborhood and was not there when I got to the delivery rental home within 10 minutes as agreed to previously. The Temco delivery person lied about the Tenant not cooperating when the Tenant cooperated. I had to re-schedule the delivery and I did not get the 30 minute advance notice call again on the second delivery; however, I was already at the rental for this delivery and the Temco company told me that they would let me hook up the dryer to try it before they left; however, Temco did not allow me any time to hook up the dryer. Temco lied and left the neighborhood immediately before I had a chance to hook up the dryer to see if it worked. The Temco group lied many times. I would never use the Temco Logistics group again. When I buy any appliance in the future, I will make sure that Temco Logistics group will not be involved. It is hard to believe that any one would use the Temco Logistics group. read more

Horrible Company!!! I ordered a dishwasher from Home Depot and they hired TEMCO to deliver and install it in Port St Joe Fl. TEMCO came to deliver it BUT don't have a plumber on the route to install. TEMCO a sham and Home Depot needs to have their own delivery and install teams. ridiculous business model read more

I have absolutely no idea why GE Appliances would use this service to deliver product. My experience is equally poor with Temco Logistics. My appliance was to arrive yesterday. The Driver claims that they were here and I was not home. 1) There are guards stationed at the community gate - they ask for photo ID. No one entered the community to deliver my appliance. 2) I have two nest cameras and the footage does not show any delivery from either the driveway nor the front door. I've contacted Temco Logistics twice today and got the run-around when seeking to speak to a warehouse manager. After making the request and three hours of waiting, I received no response. On my second attempt this afternoon, I was placed on hold for 22 minutes. No one came back to check on me and then for no reason, the call was forwarded from Temco and picked up by GE. Again - attempting to circumvent a proper response. Horrible experience. Horrible customer service. Horrible execution on Temco Logistics part. read more

I purchased a dishwasher and an electric range from HOME DEPOT. TEMCO LOGISTICS subcontracted some other company to deliver. The person who delivered the dishwasher never called to notify me they were delivering it. I found it sitting in my driveway where anyone with a pickup truck could have taken it. More importantly, the delivery person FORGED A SIGNATURE as I never even saw them. Today the same company sub contracted by TEMCO LOGISTICS delivered the new range. I paid HOME DEPOT to take the old range away. The driver refused and said he didn't have room in the truck to take it. He was not going to leave my new range with me unless I agreed he could pick the old one up later. Now I have the old range sitting in my drive. DO NOT PAY TO HAVE ANY DELIVERY FROM HOME DEPOT. IN FACT GO TO INDEPENDENT APPLIANCE STORES. read more

I don't know who this company is but the truck below tried to run me off the road today. The truck that tried to run me off the road. I let it pass by because I Certainly don't want it behind me but really not appreciated. Life is stressful enough on its own. Aggressive driving doesn't help. Aggressive dismissive dispatching encourages drivers to be aggressive. Just don't. Be chill so we all get to where we're going and come home to our loved ones. Make sure your drivers, dispatchers, etc know safe is better than fast. When pay reinforces safety and good corporate citizenship everyone drives safer. read more

Temco Logistics - The truck that tried to run me off the road. - Couriers & Delivery Services Near Me - North Las Vegas, Nevada

They delivered a completely defective refrigerator (Samsung) - it doesn't cool at all - purchased from Home Depot (which doesn't take responsibility for it either but that's another story). The problem is that when something goes wrong and they need to correct it, they DON'T answer their phone (702) 649-1025. It will ring for hours with no answer. They also take forever to come and get defective merchandise they deliver...their schedule is everything to them, even when things go wrong. When you buy an appliance, ask who the delivery company is - this is apparently VERY important when you deal with big box stores - and if it is this company, go somewhere else. read more

I ordered and paid for a Bosch refrigerator. On the day of delivery, I received a call from Home Depot their truck broke down and had to wait till the following Tuesday 9/27/2022. On delivery, the driver left because my 83 year old husband who uses a walker made the driver uncomfortable. When I called Home Depot, they talked to the driver for a long time trying to get him to drop off the refrigerator at the store and we could hire someone to deliver the item. Your driver refused to do that, and now we cant get a refrigerator. I do not know the drivers name but he is Mexican and drove to Pahrump to deliver my fridge. I am pretty sure no one from Temco will respond to my message but possibly this message will be put in his file. Linda McGuckin 775 751-3293 4090 Shenandoah Pahrump,NV. read more

Horrible company. Purchased a dishwasher through GE and they sent this company out to install it. They sent three guys across town to drop off the dishwasher and let me know they can't install it because they couldn't turn the valve. I turned the valve on my own and it was extremely easy. They basically just didn't want to work. Definitely won't let these guys back in my house. No trustworthy at all. read more

If i could give this company ZERO stars i would. NO ONE can figure ANYTHING out. I have had for washer and dryer is delivered to my house within two months. Nobody calls you back and instead of going to the front of the line like you should for saving a broken washer and dryer you go to the back of the line and have to wait months. When you call they put you on hold and then hang up on you. And no one calls you back. Terrible read more

Ten o Logistics came out to install our Microwave they were fast very clean and took the old appliance with them. The gentlemen were nice polite and very knowledgeable. Very good company thanks for the promptness read more

I was scheduled to receive a new refrigerator today. It did not arrive. The delivery service called to say their driver was sick and re-scheduled me out 10 days. I specifically picked this delivery date because it fell in between two trips I have scheduled. I'm pretty upset and called to complain. I was told the supervisor would call me. Never happened. So, here I am without a fridge as my old was was picked up this morning. I am one of 19 deliveries that never arrived. How can one truck make 19 deliveries in one day. Such a bunch of bull. How can you not have a backup driver? How can you expect drivers to make 19 deliveries in one day? Maybe the driver really is sick. Home Depot is being hurt by this delivery company because we are all mad at Home Depot. At least they called me back. How many of the 19 wasted a vacation day to be home to accept their delivery. NOT ACCEPTABLE!!!!@! read more

Delivered a badly damaged dryer so had to reschedule for a new one. No communication so called Call Center and was hung up on twice. DO NOT USE read more

Day 1. I'm a renter with Progress Residential in LV. My dishwasher broke and a new one was scheduled for delivery on Tuesday August 17th. I was advised by Sarah in Temco's office I would receive a phone call 30min prior to the technicians arrival. The delivery time pasted with no communication, so I reached out to the office. I was told the technician called and stopped by and nobody answered. I told them that was a bold faced lie, because I was home and I can show AT&T call logs showing there was never a phone call. They told me they would call me the following week to reschedule delivery and installation. Day 7. I received a phone call to inform me that a delivery had been scheduled for Wednesday August 25th between the hours on 2pm - 6:30pm and that I would receive a phone call 30min prior to delivery. Day 8. It's now almost 6:45pm on Wednesday the 25th of August. Once again, the technician is a no call, no show. I called the office and spoke to Eileen. I asked her to give me a supervisor or managers name. She said, "I'm not allowed to do that." I'm in management and never would I or the company work for deny the customer access to a manager. This sort of protocol is indicative of a shop that has unsavory business tactics and is accustomed to ducking and dodging customers service calls. BEWARE!!! I would not use this company if they were that last installers left in Vegas. read more

Saying this company has the absolute worst employees is an understatement.. they are ghetto, rude , incompetent n lack simple communication skills.. the rude SOB that was assigned to deliver my microwave today kept hanging up on me n being so disrespectful n ghetto on the phone.. HEEELLLLL NO this SOB was not coming in my home.. I gladly canceled my order with home depot as trying to get it rescheduled I was told it would be the same company.. no thank you. They can take their shitty service elsewhere n stay out of my home.. read more

Worst attitude! Doesn't want to be responsible for a bad install. Samsung machines through Home Depot. Replaced because 12 ur washer was bad not dryer . Now dryer isn't drying and they are telling me not their problem. This is how they installed. read more

Temco Logistics - Couriers & Delivery Services Near Me - North Las Vegas, Nevada

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One of the worst companies I've ever dealt with. The 'receptionist' doesn't not care about customer service whatsoever. Company isn't prompt. Temco delivers 'oh,well..too bad' service. How are you even a company? read more

Even after reading all the 1-star reviews here, I didn't believe that a delivery company can be this bad until my interaction with Temco's delivery team. We ordered a GE microwave from Home Depot and Temco is the team assigned for delivery and installation. During COVID time, the delivery person stepped into our house without wearing a shoe cover, so I had to wipe the floor to clean the dirt he brought in. However, after seeing the floor was a little moist, the person got extremely upset and angry and stormed out of my house without saying a word. By this time, they have already removed my old microwave and they just decided to took off without leaving us or installing the new appliance. We tried to have a conversation to understand what was going on but they got onto their truck and drove away (we have a video of us standing in front of their truck trying to talk to them but they just drove away without acknowledging us). This person is not only rude, obnoxious but also lacks the bare basics of being a human. I have never had such a frustrating experience in my life and please avoid this company at all cost. read more

They canceled my delivery at 6 pm at night for the next day. When I called they didn't care that I took off work to wait for the delivery and didn't care that I found this unacceptable. I also waited a 45 minutes on hold. When I ask to talk to a supervisor they told me none are available. Terrible customer service. read more

Do not bother calling this company if you have to reschedule an appliance delivery. Only contact the company you purchased through, if possible. The employees here are unable to reschedule deliveries (even delivery dates that you want moved to a future date) and are VERY rude. read more

I placed an order through home depot who uses Temco Logistics to deliver appliances. This company hires terrible employees that do not worry about customer service - including their call center and delivery guys. Delivery guys called and refused to deliver because one appliance is on 1st floor, and 2nd appliance goes to the 3rd floor. The company then called immediately after to yell at me that they do not deliver to "two addresses". I am now currently trying to work out a re-delivery with Home Depot and I am being told that the next delivery will be in a month. This order was placed 2 weeks ago already. This is unacceptable service from Temco Logistics. read more

I have never spoken with such a rude person! They called to schedule our delivery of a Washer and Dryer in Las Vegas tomorrow. My paperwork specifically states our building will not allow deliveries before 9:00 a.m. He told me that was too bad, going to have to reschedule and that I have NO control over the time. I asked if this happens every time he said: "sorry I guess you will get so fed up you will end up canceling the order. Doctor's have surgery, lawyers have court dates there is nothing you can do, you either take delivery or you don't". I cannot believe Home Depot would use such a delivery service! read more

The service i received from this company was just the best ! The instillation guys were very professional and super personable The young lady Joselyn that does their scheduling was so sweet and accommodating I could not ask for more. I would HIGHLY recommend this company ! read more

Zero stars. Worst company of all time do not use. First they didn't know how to use two wrenches in gas line to unplug the oven. Then they didn't know how to drain the line to the dishwasher. We had to pay a plumber for no reason due to this. Then they promised they would replace the hose to the fridge and didn't. Then they damaged our floor trying to get our dishwasher out. Then worst of all they cut the wires on our old fridge causing it to stop working and then admitted that was their practice but said they refuse to take liability. All they offered was a refund of install and then couldn't even get me in touch with the person that would issue the refund. Do not use unless you want your house and appliances ruined. They are also unresponsive and don't call or email back. read more

They showed up on time, and were very courteous. They installed and checked out the GE gas stove and Frigidaire microwave to make sure each was working. Very professional. read more

This company is the worst! The girl who answered the phone needs an attitude adjustment! The delivery people were rude and ghetto AF! They have no customer service skills what do ever! read more

Angel and Jason arrived on-time with my new dishwasher from Home Depot. They were very professional and really didn't need much, if any to be truthful, assistance from me. They removed my old dishwasher and went through a brief training with me and we made sure it worked, as well. I want to say it was a speedy delivery and set up and I highly recommend this team for any appliance installation and delivery/haul away. Great job guys! read more

I ordered a fridge from Home Depot since May 29. The delivery has been delayed 4 times at this point which is honestly ridiculous. Every time I call I get placed on hold and told they are locating the delivery agency And delivery driver. Not only am I lied to about when my fridge is getting here but I've also been given multiple excuses for why my fridge is delayed, none of which have been the same. Worst experience as far as appliance delivery I've ever had. read more

I ordered a fridge from Costco and they assigned this company for delivery and installation. The company called day before and gave me a 4 hour window from 1-5. At 5 they had not showed up and I read these reviews and was really nervous they were not going to show, but at 5:05 I got a phone call and they showed up at 5:10. 2 guys delivered and installed the fridge, they were polite and everything seems to be working fine, so no complaints from me. read more

TEMCO LOGISTICS DELIVERY AND INSTALLATION (702-649-1025): 11-30-2020 @ 12:00 PM - 1:00 PM Superior 5-Star Service provided by Adrian Gomez of TEMCO LOGISTICS. Adrian and his co-worker ensured prompt delivery and installation of a new dishwasher purchased from Home Depot. Adrian carefully installed said dishwasher with proper, careful removal of the old unit, installed the new dishwasher inclusive of necessary adjustments to ensure proper placement and cleared all debris. Adrian was informative, personable and efficient. In today's challenging environment, this type of service performance should be recognized. read more

American Home Shield picked Tempco to deliver and install my microwave. The first microwave was damaged when Tempco received it so they called me right away to inform me they are ordering another one. It took a couple of days to get the new microwave As soon as it arrived they called me and set up a delivery date and installed it. The two gentlemen were very courteous and professional. read more

I only gave them 1 star because a negative star is not available! I purchased a new Refrigerator and Dishwasher from Home Depot. TEMCO LOGISTICS is their vendor for delivery and set up. When TEMCO arrived with our new appliances, they said they could not install them due to corrosion on both the refrigerator and dishwasher water line. TEMCO suggested we call a plumber to fix the lines, then they would return to install the appliances. TEMCO placed both of the new appliances in our garage to Wait on a new date to install. We had our plumber come out to check both lines which they assured me that there was no corrosion on neither line. I had to pay the plumber a service fee of $89.00. I rescheduled with TEMCO to come back to install. I also asked TEMCO to not send out the same installers. TEMCO arrived back 1week later to install the appliances. The same installers showed up. I told them that our plumber told us there was no corrosion on the lines. They had nothing to say. They were able to take the refrigerator water line off, but they had so much water all over my floor and didn't attempt to clean it up. I had to clean up the water before they brought in the new refrigerator. They attempted to detach the water line to the dishwasher and said they could not. They left the cabinet under my kitchen sink full of water and had no intention of cleaning that up. They never gave me a reason as to why they were not able to install the dishwasher. Strange that when I had the plumber out they turned off the water under the kitchen sink and showed me that there was No corrosion on the water line. I now have to call the plumber to come and install my dishwasher since TEMCO is incapable of doing the job. I contacted Home Depot and they were nice and refunded the install fee and the haul away fee. I also mentioned that unfortunately going forward I would not be able to purchase any more appliances from HOME DEPOT as long as TEMCO is their vendor. After reading all the reviews about the poor experiences people have had with TEMCO I am surprised Home Depot keeps them as a vendor. Let me also add that when you try to contact Sally (Manager) with TEMCO she does not return your phone calls! The customer service I received with TEMCO was horrible! read more

This is the WORST appliance delivery ever!!! First off Home Depot was to return the first microwave I bought because it is defective and return my money! The delivery guys knew nothing about it! I was very angry because AGAIN Home Depot has screwed up!!! I was angry with the delivery guys until they made a mess with sawdust all over my kitchen floor. I have knee and back issues and I expect if installers make a mess they clean it up. These guys had a fit!! Start arguing with me. So now I'm angry with them!!! Now I have to wait for Home Depot go come get their xtra microwave and refund my money!!! I will never buy anything from Home Depot again!!!! read more

Not happy with this company. They were to deliver and setup a microwave. The day of delivery they looked at my kitchen and said it could not be done. They did not offer any advice on how to get the work done. In and out in 5 minutes. Told me I needed to cut the backsplash to have the microwave installed. I found someone to do it and rescheduled. Called them and to confirm and found out they canceled the order without telling me. They never told me it was canceled without my approval. Glad I called I would have waited all day at home thinking they were going to show up. The people on the phone are useless. Was told I would receive a call from the Director of Operations but no call. read more