Driving along, we saw their bill board... "2000 rugs on…read moredisplay". We have been looking to buy a new area rug, so we decided to see if there really was that many rugs to look at. WELL THERE ARE THAT MANY!!! The staff were very friendly and gave us a quick explanation of their layout and we were encouraged to look for as long as we wanted. We spend a couple hours looking at all the rugs hanging on display racks. If a person can't find what they want here looking for a rug, then they may be stuck with bare floors. We picked out 3 that we liked, then we asked if they could hold it for 24 hours while we confirmed our measurements at home and called them back. They were happy to help us. The next day I called back, paid for our rug over the phone, and returned the following day to bring it home. The store had it rolled and wrapped in very heavy plastic to protect it on our 45 minute drive home. Helped me load it up and we were on our way home. We are extremely happy we spotted that bill board. Loving our new rug. It looks and feels AWSOME in our home. We will definitely be returning for any future floor coving needs.

Henson's put in an engineered hardwood floor in our master bedroom. They did a great job. Called…read moreto let us know they were on their way. Took up carpet and pad quickly and efficiently without much mess. I would recommend them to anyone looking to replace some type of flooring. their pricing was very reasonable.

The crew and their work were acceptable, but the service was abysmal. The owner, Bobbie Jo Denton,…read moresaved my contact information in her phone under the name "B*tch." I found this out when she accidentally sent me a screenshot of our conversation from her phone. I texted back asking for an explanation. She called me and, instead of apologizing, she doubled down, telling me I was the "most difficult customer" she's "ever had". The next day, she sent a novel-length text to me and my husband about why she thinks we are terrible customers. In summary, she was apparently angry because: 1. My husband and I asked the crew to wear masks when passing through the living room, where we were working remotely. We were fine with the crew not wearing masks while they worked. 2. There was a scheduling hiccup. I told Bobbie Jo in advance that I would only be home before noon one day, and she said that was fine. Then that day, the crew did not arrive before I had to leave. I called to reschedule and she asked me to leave my door unlocked for the crew while I was out. I said no, because I'm not comfortable leaving my unattended home unlocked in the middle of the day. Bobbie Jo seemed to think this meant we didn't trust her crew, but that was never the issue. Four days after she sent the screenshot, she texted a weak offer to "make things right" by offering us a gift card (of unspecified amount) to a steakhouse. Still no apology. She never said sorry or admitted wrongdoing. We declined the gift card. For the sake of completeness, we want to add that there was a minor issue related to the service. We asked if they could add shoe molding in one room and the crew said yes. After adding that to our invoice, Bobbie Jo then rescinded the offer because, she said, "I am completely out of trim." She didn't offer to let us know when she would resupply. She did take that charge back off our invoice. So if you want to be called a b*tch for making a reasonable request and having a small scheduling issue, go ahead, hire Denton's.

I recently had Dentons install flooring I had purchased. We purchased a home and weren't living in…read moreit yet, we actually were in California. They came in and did a great job installing our floors!! Especially not being there, they filled us in with pictures and communicated well. I would highly recommend Dentons.

I had been searching for carpet for two months and I had been dealing with several big carpet…read morestores in Knoxville, but I felt as though they were too high for the area to be covered. So, I happened to go to TSC and noticed Phil's Carpet. I went inside and was introduced to Eddie -a sales representative. Eddie was great at listening to my needs. A true people person. After getting 12 samples and some additional information, I was able to proceed. I paid half down and balance at the end. Phil's is not an absolute store but a flexible one. Next, Eddie worked miracles with scheduling and I got an early morning install. Roberto and Axel came at the promised time to the second! After a few minutes of viewing the area to be carpeted, Roberto went to work. Padding down carpeting down and it was over. Quality assurance was performed from start to finish. There were no loose fibers to be seen. In all, Phil's Carpet is one of the best flooring stores in our area. I would go to Phil's before trying Knoxville stores. Finally , I have to have my kitchen hardwood replaced and I WILL go to Phil's Carpet for my job. Yes, they install hardwood .

I had carpet installed in bedrooms and vinyl plank installed in the utility room. Both look…read morefantastic and are of great quality! Pricing was reasonable and scheduling/ coordination went well. There was a few week lead time on the vinyl I choose due to the holidays. The installers were true professionals, I definitely recommend these guys! Similar prices to Lowe's, but with far superior service!

Good quality service. Would recommend for drywall & paint service. Professional and quick…read more Definitely worth the $$.

We had a terrible mishap with Kitchen Sales remodeling our kitchen while we were on Spring Break…read more Unfortunately, we came home to a water leak in back of the refrigerator that caused our hickory floors to buckle like tee-pees in 2 areas of our living room and kitchen. We also had a subpar sanding job from the original installer, so this new repair took extra sanding throughout our entire downstairs floor. One more to add, we had cupping when summertime came around. Chip Auten was my first thought of who could help us with this hardwood floor repair. Chip came right over to assess the damage and came up with a plan. One thing about Chip and his crew, they know their stuff about real hardwood, especially, Hickory. They delivered the wood planks and let them acclimate for 2 weeks. Then, scheduled the installation of the wood planks which took 2-3 days. The good news is we left for a 2 week vacation while they were doing the work. The crew was meticulous about dust and cleaning! Everyday during the install, we saw no dirt or signs of work being done in our kitchen! Mace was amazing and knowledgeable. Overall, the sanding took a little longer but the end result is beautiful. The hickory shows character with different grains and detail. The repair job came out excellent. I'll try to post before and after pictures of Auten Wide Plank Repair. Thank you so much for helping us through this truly stressful kitchen remodel. Chip does what he says and says what he does. The install crew are honest and trustworthy as they were working in our house while we were on vacation. Wonderful job! I would gladly recommend Chip Auten and his team for anyone who is looking for real wide plank hardwood installation.

I had my beautiful hardwood floors installed last year by Auten Wide Plank Flooring and they did an…read moreamazing job. I wasn't sure what I wanted at first but the owner, Chip Auten, consulted with me in my home and together we came up with the right wood flooring for my home. Of all the companies that I considered, Chip and his team took the most time and the only ones that did a moisture test on my slab to get a correct reading to ensure no future problems. I have since learned that was key for the longevity of the wood floors. They are beautiful and we are very proud of them Susan Greer Fox Den

Great store to buy your carpets. Chris James knows carpets and has guided me to a perfect selection…read moreof carpeting every time. I also recommend Christian Bouderau to do the installation. Frazier's had Christian do the installation the last few times and he does a perfect job having 17 years experience. After shopping other carpet stores. I have always ended up buying from Chris James at Frazier's. I Highly recommend. 5 star *****

We worked with Chris and Adam and they were wonderful to work with. We purchased LVP at a very…read morereasonable price.

TopKnox completed an important basement wall repair for us. They met a short timeline and delivered…read morehigh-quality work that restored our space and peace of mind. Everyone on their team is a good communicator, and they kept us well informed throughout the project. Highly recommend!

Definitely recommend Top Tier Construction! Jeremiah Ford and his crew know their business. They…read moreencapsulated my crawl space, did some drainage work, poured a beautiful concrete slab at my son's place, installed some glass shower doors and we have a list of upcoming projects too! I see a couple of bad reviews, don't let them fool you...they are the BEST in the business! after spending over $18K on projects with them so far, we are booking more work...what does that tell ya!

I had Top Tier pour a concrete slab for a building. They did an excellent job. The crew, Derran,…read moreEli, Gabe, Michael and Jeremiah all pitched to do this job. I highly recommend Top Tier for any concrete work you may require in the Knox, Blount, Sevier counties in TN, and the surrounding area. Great work, and an excellent value.