I had been searching for carpet for two months and I had been dealing with several big carpet…read morestores in Knoxville, but I felt as though they were too high for the area to be covered. So, I happened to go to TSC and noticed Phil's Carpet. I went inside and was introduced to Eddie -a sales representative. Eddie was great at listening to my needs. A true people person. After getting 12 samples and some additional information, I was able to proceed. I paid half down and balance at the end. Phil's is not an absolute store but a flexible one. Next, Eddie worked miracles with scheduling and I got an early morning install. Roberto and Axel came at the promised time to the second! After a few minutes of viewing the area to be carpeted, Roberto went to work. Padding down carpeting down and it was over. Quality assurance was performed from start to finish. There were no loose fibers to be seen. In all, Phil's Carpet is one of the best flooring stores in our area. I would go to Phil's before trying Knoxville stores. Finally , I have to have my kitchen hardwood replaced and I WILL go to Phil's Carpet for my job. Yes, they install hardwood .

I had carpet installed in bedrooms and vinyl plank installed in the utility room. Both look…read morefantastic and are of great quality! Pricing was reasonable and scheduling/ coordination went well. There was a few week lead time on the vinyl I choose due to the holidays. The installers were true professionals, I definitely recommend these guys! Similar prices to Lowe's, but with far superior service!

This place was great to work with. We had a new shower installed in our home and it's beautiful!…read moreThey have a huge selection of tile and flooring and our salesperson was so knowledgeable. She helped us design our dream shower. Definitely coming back here for our flooring when the time comes.

Great,huge selection! Meredith (thankfully)helped navigate (our vast differences in design…read moreconcepts.) She was masterful. She listened carefully to both of us and brought out various samples, helping us narrow our choices. Her professional design skills and friendliness made us big fans!!!

Great place to work with for flooring, they have lots of styles to choose from and their pricing is…read morevery competitive. Sam took the time with us to help us choose the perfect product. The install went great. They were very professional and did a great job. Will definitely use them for any future flooring needs.

From the owner: Welcome to Knoxville Carpet, your number one source for all things floors. We're dedicated to…read moreproviding a wide selection across the best products. We are particularly passionate about carpet, luxury vinyl, hardwood, laminate and tile flooring. Knoxville Carpet has design experts on hand waiting to help you determine your next steps in the buying experience. From high-end to the budget conscious buyer, we have products to help meet all of your needs. We also specialize in Commercial jobs. We have a lot of pride in the quality of our products and services. Knoxville Carpets has a reputation for low prices and a commitment to excellence. Don't want to leave home? No problem, with shop from home services, you don't even have to leave house.

Coby and Michel, every step of the way was a pleasure. The way you approached my project added so…read moremuch to it. Thanks for coming to my rescue. It is my hope that everyone will benefit from your knowledge and expertise when redesigning their homes. The multiple projects I have done with this company is seamless and beautiful. what more could I ask for. Pl on more projects going forward and there is only one company that delivers Maryville Johnsonsand Sons

Save your money and shop elsewhere. My entire carpet install was a disaster plagued by improperly…read moreinstalled carpet, communication issues, unhelpful staff, and unreasonable management leading to no satisfactory resolution. You're better off buying site unseen rather than trusting Colby to assist you pick your carpet. The good news, once a carpet that doesn't match the sample you took them is installed, Danny is excellent at dodging responsibility through blaming the customer...

Horrible customer service!!! We bought an entire house of LVT flooring that is waterproof and after…read morea while the ends started to just look a little different. I tore Up some of the flooring and they came out Took a couple pieces said they had it tested and blamed it on the cleaner we use then after a couple weeks, we decided to call back and asked for the testing that they said they had done on it and they didn't have any. They completely lied to us. I now have got a mold test and checked all of the grooves and it came up positive for mold On all of the joints. So now we have an entire house of flooring, most likely with mold in all of the joints and all they would do is offer us five boxes of flooring which that wouldn't be enough to do a half a bedroom. My advice is to stay far away from this company. We buy The swiffer at Costco like half of the United States does so to blame it on that is just unbelievable. This is just another large company only worrying about themselves. UPDATE THEY CAME BACK AND SAID THEY DID NOT LIE. IF THEY DID NOT KIE HOW COULD THE DENY THE CLAIM OF THE FLOORING? They denied the claim by stating that their report said it was our flooring cleaner so we asked for the report and then they said there is no report stumbled to say so yes, they did lie to us. TYPICAL You sell then there's a problem with it, you don't deal with it. You pawn it off on the we didn't buy it from the We bought it from you. You should stand behind it and that's why you're getting bad reviews everywhere. Your way of thinking if I buy a brand new car and it breaks, I gotta go find the companythat made the part in some other country and see if they warranty it.

We had installed carpet in 4 bedrooms. One was wall to wall and is splitting where they cut the…read morecarpet, very noticably. Another room has a seam that comes up under the door every time I vacuum and I've never experienced this before. They came out to "fix" it by putting a knife under the door to correct it.. Obviously, it continues to be an issue every week, with each vacuum. Another room wasn't measured as wide as initial estimates so it's short on carpet. I had problems with all 3 carpeted bedrooms. On a good note, the hardwood in the basement was done well!

found myself in a pinch and in desperate need of a contractor when the one that I had planned to…read morework with ghosted me Andrew not only reached out quickly, but also stayed in constant communication with me throughout the work scope, bid and actual work aspects. HIGHLY recommend.

ARS did a major home remodel for us and we are VERY pleased with the results. They responded…read morepromptly to all of our questions and requests. Hubert and his team were very professional, skilled and showed great attention to detail. They definitely provided superior results for the cost. We will definitely use them again for future home projects.

It appears Mr. Michael Andre Staples has taken my money and run…read more On June 11, 2026, I paid Mr. Staples $900 in advance for automotive upholstery repair services including the replacement of a 2006 Jaguar headliner and, for a 1990 Dodge Dakota antique truck, the replacement of the convertible top with any parts needed, the repair or replacement of the seat belts, the replacement of a window glass run and the replacement of one seat panel with appropriate foam rubber base repairs. The materials were to be purchased on that date. The job was contracted to be performed at my location and to commence the morning of 6-12. Mr. Staples did not show up nor return numerous calls. The contract was broken. After repeated attempts to contact Mr. Staples and leaving messages that went without response, he commenced the job on 6-26 two weeks late and without the materials needed. Neither the headliner nor seat panel materials were a match. There was no top, nor seat belts. At that time I was informed he would not be fixing the seat belts nor the run channel. No proof of any parts having been ordered was provided. The locally sourced headliner material was gray instead of the light tan needed. The seat panel was also not a match. The Despite the mismatched material, I allowed the seat panel work to be done. It was unsatisfactory and will have to be redone. Red thread instead of grey was used and is visible. The material used is stained and appears to have been an old used scrap. The damages he made corrected. The seams, seat bottom adjoining side panels are now obviously wrinkled due to a botched job of sewing with edges showing and what were bolstered areas flattened and misshapen. Mr. Staples offered to fix this by stuffing old rags under the material. When Mr. Staples removed a sun visor on the Jaguar he damaged one part and lost another. Days of searching have confirmed both parts are no longer produced nor available. Michael Andre Staples created more damage in both vehicles than existed on 6-10 and now refuses to return my money or even calls. On this date of 7-29-2006, he appears to have closed his Facebook shop and taken the money and run.

From the owner: Headliner Replacement Upholstery Service…read more Carpet Replacement Convertible Top Replacement Vinyl Tops Custom Interior Restorations Leather Repair and Dye