1. Territorial Dispatch

    1. Territorial Dispatch

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    Territorial Dispatch

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    1 year ago

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    Appeal Democrat

    Appeal Democrat

    2.1
    (14 reviews)

    Getting my paper. Seems since it comes in the mail it doesn't get delivered. I have missed paper 2…read moretimes in last month and a half. At this point considering not to renew.

    I'm a local contractor who per the county clerk needed to re-new my fictitious business name for…read morepermitting and whatnot. I first looked online at operating hours prior to doing so as to not waste time, I show up and they were closed during the weekday for whatever reason. Conflicting with regular business hours and what online had said. I called and the lady I spoke with this first time was nice and said "I would receive a call Thursday and they would take payment then, sorry for inconvenience." I was happy it was handled, so I thought. No call Thursday. I get a email requesting me to call and make a payment between 9am -3pm. I call alittle after 9am a couple times and get a message again saying, "due to these uncertain times, we may not be open..." Wasn't sure if it was an old Covid message or what. I called the main operator lady explained the situation and wasn't sure what was going on, I needed to get this handled. Again, I'm very busy and needed this delt with per the county clerk before I forgot. She said the person was just coming in the office. I said I would call back in a few minutes giving that person time to check their emails, get coffee whatever. She said SHE could take my card right then and there, I agreed. She sat the darn phone down and proceeded to explain how "I was up in arms and needed to make payment, blah blah." I had been jumping through hoops to try and get this handled and don't appreciate this unprofessionalism.

    Territorial Dispatch - printmedia - Updated July 2026

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