Javier was great to work with when we were getting renters insurance set up. He was very helpful,…read morewalked us through different quotes, and made sure we understood our options. The process was quick, easy, and stress-free. Really appreciate the great service!

Worst insurance agent ever!!! Not only do they not care about their customers but they nickel and…read moredime you and then say "sorry not sorry" Its amazing how they stay in business. They increased my rates by almost 50% and said leave if you don't like it!!!

I just canceled with Geico after 16 years of doing business with them because of the way I was…read morehandled. I was ignored for a week (Thank you, Nubia Soto)...and when I finally heard back, it was to ask if the unnecessary work the HOI is demanding had been completed. They didn't look at my photos showing that it was unnecessary. They didn't look at the videos showing same. They want a receipt... For work that doesn't need to be done. The work, btw, is being demanded by their partner Traveler's Insurance based on a 4 year old (at least) Google Maps aerial view. I highly suggest dropping Geico and moving on to literally anyone else.

From the owner: Serving the insurance needs of El Paso. Your Local GEICO agent could help you save on auto,…read moremotorcycle, homeowners, renters insurance, and more. Contact us today to start an insurance quote! Please call or email your local GEICO Office to learn more as office hours may vary.

This is such a horrible insurance and customer service. The holder of this insurance policy hit my…read morevehicle on Saturday at 8:30 6/11 five days later My car has not been picked up for assessment, and they are declining to give me a rental until the auto shops picks up my vehicle What the F!!! is that. Plus the auto shop is in Los Angeles, and they are picking up my vehicle in Long Beach, FRED LOYA is in TEXAS and they work Mountain eastern time, meaning that I will go on a sixth day without a rental. WTF. And I have to accommodate the insurance because they hadn't gotten that insurance holder's statement or taking liability for hitting me. What a disgrace of insurance and says they are for Latinos. Really make accommodations to assist all states equally and not just have Mountain Time so that I have to spend 8 hours trying to deal with this issue. Car rentals are open 24 hours, the rental can be set up so that I can pick up a rental after 6pm California time, but noooo because the auto shop does not have my vehicle in their possession, I cannot get a rental. REALLY never had this happened to me before. What a horrible insurance!!!!

Statefarm has always had our back when it comes to claims, insurance, and even financial services…read more Not so long ago I encounter an issue regarding a claim, it was an entire mess and I had a feeling my insurance was going to let me down. However, this was not the case with Molly Sayklay. She and her team really pushed to the max to come to my needs and always delivered beyond 100% customer service. Not only was a representative helping us but it was Molly her self who was taking action into helping us. Mary Gamboa (Office Representative) was the individual who was mainly helping us and she was beyond great!! Not only was her service great, but I also ended up being satisfied with the results of my claim and she even ended up providing financial services to help me out getting the car of my dreams. Up to this day, Molly and her team keep helping us in anything that we need and still deliver the great customer service they had at the very beginning. They truly work for you and provide all the details you need to know, Thank you Molly, thank you Marry, and thank you Statefarm.

From the owner: Our mission at the Molly Sayklay State Farm Agent office is to be your first choice for insurance…read moreand financial services in El Paso, TX. Our experienced team offers a range of services, including Auto, Life, Home, Renters, and Business Insurance, to help protect what matters most to you. We want to help you prepare for the unexpected and recover from it if it happens. Give us a call today and let us be your Good Neighbor in Texas and New Mexico! License #: TX-2303690, NM-18806030

I went in to process my international driving permit this morning. This is the only AAA location…read morein El Paso according to Yelp listing, and the next one over is in Las Cruces. There was no line when I entered the office, and I was in and out of the place in less than five minutes. It was amazingly smooth. I was greeted by a nice lady, and I gave her all of my necessary items to process for a permit, i.e. application already filled out and signed, two copies of passport photos with signature on the back, my current Texas driver license and $20.00 processing fee. I think she only asked me one question as to where I was going. Then she got an International Driving Permit booklet and started to fill it out, affixed my passport photo and stamped around it. She asked me to sign the booklet, and gave me a receipt for my payment. That's all. It was too easy. She told me it was good for one year from the date of issue (it is the same date I arrive in the country of my destination). Very good service! It was fast. Thanks, AAA!

Terrible customer service. I called in the AM hours and after holding for about 15 minutes, I was…read moreforwarded to leave a call back number and reason for my call. No one called me back. I called at 6 PM and someone finally answered only to tell me that triple A of TX will only insure my home if I have a vehicle insured with them. Well, what if I don't drive or own a car. Not to mention the fact that I called before o bought the home to get a quote. No one ever told me I needed to insure a vehicle in order to get home insurance. Sir, may I suggest if your job is in sales you don't take a condescending attitude with potential customers.

They are very helpful when you need them. They always answer the phone and ready to see how they…read morecan improve or recommend to lower your premiums.

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.