Do not use this facility. Unprofessional and no communication with patient care or ordering…read morephysicians. Came in for my initial appointment was told my insurance didn't have any physical therapy. Attempted to give them my new insurance card. They refused it because it wasn't what was on the order. Was told I would have a return call from Billing specialist and it's now been three weeks and five messages left with front desk staff for Billing.. Called the office today they cannot schedule me because I'm still waiting to hear from a billing specialist who doesn't return calls nor follows through when they tell the patient they will call. Unprofessional. Grievance filed with state and insurance on this facility.

From the owner: Welcome to Performance Therapeutics, your trusted partner in physical therapy since 2003. Our…read morejourney began with a single clinic dedicated to addressing the Rio Grande Valley's physical therapy needs. Over the years, our commitment to excellence and patient care has propelled us to expand our footprint across Texas. Today, Performance Therapeutics proudly operates 14 state-of-the-art clinics, strategically located in Edinburg, Mission, Rio Grande City, Harlingen, Brownsville, McAllen, Weslaco, Elsa, Roma, Del Rio, Eagle Pass, and San Antonio. Our growth is a testament to our unwavering dedication to enhancing the well-being of our community. With a team of over 100 dedicated professionals and strong partnerships with more than 1,000 local doctors, we are well-equipped to provide the highest quality care to patients throughout Texas. At Performance Therapeutics, we are committed to your health and well-being, and we look forward to serving you with excellence and compassion.

Orthpedic Dr recommended this PT office for shoulder injury.. They called me on Tuesday October 8,…read more2024 & scheduled an appointment for October 16, 2024. Called me October 15, 7days later to tell me they verified my insurance & I was out-of-network but they submitted a request for evalualtion & visits. Asked how long would that take & was told 7 to 10 days!. I had to wait over a month for the doctors appointment & NOW over 2 weeks just to get "possible" APPROVAL/AUTHORIZATION. I'll find a PT who is EXPEDITIOUS to patients needs

Absolutely the BEST physical therapist team in the RGV! From the polite front desk to the students…read moreto staff!!! When I started therapy I had so much neck pain and couldn't turn my neck at all. Now I can look left and right up and down with out pain!! Ty so much!! Great energy and very knowledgeable.

seek in house PT in split rail rv park cannot transport to clinic wheel car bound trying for 30…read moredays to locate service will give 10 stars for service for ten stars 10 star 10 star star rating 10 10 star

What's in a name? Be careful on the name or the company motto you chose, because it's an incumbent…read moreupon you to live up to the standard. This is exactly what Mr. Fortino Gonzalez and his awesome team of professionals exemplify everyday and The company motto is the "GOOD KARMA". Good karma is exemplified everyday and all day long. I believe that if you possess good karma in you, you're drawn to people who have same quality. When I met Mr Gonzalez at a Veterans symposium, I felt reassured at his confidence while talking to him. He was a vendor at the event. I took a couple of the pens he handed out. I've long suffered from shoulder and hip problems; steroid shots were exhausted; surgery is out of the question. The pain woke me up at night and was exhausting. Soon I had the opportunity to chose a physical therapist. I remembered the pens and chose McAllen Physical Therapy written on them. I arrived and noticed that the "GOOD KARMA" starts from the front reception area and radiates through all employees. I was apprehensive at first before I went there, but became relaxed by the smiling demeanor and the warm friendly disposition of the staff. At the intake, Mr Gonzalez explained that his method of treatment is nonstandard textbook method. He believes that the analogy of "MOTOR AND TRANSMISSION" is a better approach. If the TRANSMISSION is bad, the MOTOR won't power. He set on activating the dormant muscles that helps the major muscles to work efficiently. So that is the fixing of the TRANSMISSION. Then the MOTOR will be tuned to work better. McAllen Physical Therapy does not promise what can't be achieved. Mr. Gonzalez and his awesome team are in accord with keeping the standards and methods, and he makes sure that they're doing so. This method is called, "POWERING UP WITHOUT POWERING DOWN" in the US Armed Forces leadership. He oversees the accuracy of their work without any micromanagement, and the trainers are confident at their work. The results are incredibly awesome. I can now reach into upper cabinets and walk more than a block without excruciating pain. The MOTOR is not perfect, but is operational. Moreover, I don't have to pop pain killer meds anymore. I owe a heartfelt gratitude to Mr Gonzalez at McAllen Physical Therapy and his team of GOOD KARMA employees.

I moved to the valley 2 years ago. There's a big need for therapeutic services in special…read morepopulations and my son being one of them. He is nonverbal Autistic so I'm his voice. Most SLPs and OTs are assistants and few clinics have actual pathologist that are drunk with power and the business owner's need their signatures to collect and bill for services. The SLP at the Mission office showed her true colors when she refused to patent train me on an AAC device software program because she was uncomfortable working with me. Her feelings were more important that the client's needs which was my son. All of this started when I complained to his insurance about them not providing me documentation, a report and changed and shorten his approved therapies. I was merely advocating for my son. Total Rehab Kids has 5 clinics and they're making a lot of $$$ wish they were equally caring about their clients. We're all a number to them on a conveyor belt. Shame on their business ethics and selling their souls for profit. Cest la vie! Patient abandonment and lack of continuation of services.