Great Doctor . He is very professional , helpful, understanding and easy to talk to . I'm the kind…read moreof person that is uncomfortable with Doctors , but Dr. Bentley makes it more like a friendly visit ( other than when they need BLOOD work...ha..ha.. ) His nurse always has a smile on her face , very friendly and professional. The office staff is friendly . C. Graves

Had to get tested for COVID-19 prior to travel. Testing was fast and efficient and the doctor was…read morefriendly. Will definitely go back if needed!

From the owner: COVID 19 PCR testing for international travel. Results will be available in 30 minutes. Cost is…read more$139.

This is a very nice facility and office. Unfortunately, we hope to switch doctors next year and to…read moreNorton Commons as it continues to get more difficult to travel around downtown and the Commons will be so much more convenient. We will miss this location.

This is my 1st time reviewing a medical facility/staff. The experience was so ridiculous &…read moreunprofessional it brought me here. The front desk staff are BEYOND RIDICULOUS and should be out of jobs! Crystal & Shirley need to be fired. To start, Crystal (if that's her real name) created an issue for no reason whatsoever. I had a 9:15 am appointment. I arrived about 50 minutes early. Crystal felt it necessary to tell me TWICE that I may not be seen until my appointment time. There was only 1 other patient in the office... the rest of the scheduled appointment were all past 15 minutes LATE. When the tech guy came to the door to call patients back... Crystal called the tech guy over, and directed him specifically not to take me back because I was early and to make me wait. I have no idea what her problem was as all I did was check in and said said anything to her. Then after my appointment, as I was leaving, I went back to the front desk and was going to ask "Crystal" what her issue was. Well... she took off scurrying to the back when she saw me. I asked the other crotchety old woman at the desk what the woman's name was that just left and said I wanted to speak with her. That woman went to the back and came back and said "Crystal" couldn't talk... because she's with a patient. I said that's a lie. And the woman ... known now as "Shirley" yelled "are you calling me a liar?!" "Get out of my face! I'm calling security." I proceeded to tell her that "Crystal" is front desk staff and we both know she doesn't see patients. I asked that woman her name and she refused to give it at first. So, I continued to stand at the front window. She stated again that she was going to call security. I told her to call them. She got up from the desk and went to the back. Came back and told me her name was "Shirley". Both Crystal & Shirley are the most UNPROFESSIONAL "medical staff" I have ever dealt with in my life. They created an issue that was even there and then escalated what they created. Dr. Touma is good and will continue to have clients cause clearly there is a Endo crisis. But, whoever does the hiring & firing need to get rid of these 2 unprofessional idiots at the front desk.

If I could give zero stars I would. The front desk and reception staff is awful, unprofessional and…read morecompletely rude and disrespectful. None of them have any businesses working with humans in a customer service industry.