The doctor I spoke with was very kind but I have been trying to get ahold of anyone at the office…read morefor THREE weeks. Left many voicemails trying to get ahold of someone to get my prescription medication. My pharmacy has also called/emailed countless times. I am livid that no one has reached out. I have been out of my medication because this office will not answer calls or return them.

I called the number on his card and made an appointment. The person who answered the phone was…read moreefficient well spoken. I thought it was a good conversation for something I so needed, contact with a health care person. We discussed health care insurance United, Medicare and he assured me I was covered. Be hind the scenes I got a message on my phone and some pressure to yield my credit card and personal information on an unsecured line. I had explained to the guy who took my reservation that I would bring my cards in. So behind the scenes my appointment was canceled with some discussion in a text that given how many uncollected charges and returned checks, "I am sure you understand." And no I do not understand why I sat for an hour in a hallway and no Rodriquez appeared. They had my phone number and they waned my credit card information before they would see me. RED FLAG This looked like fraud to me. Soliciting personal information before and appointment looks dishonest. Anyone can print a number on a card make an appointment and terrorize older patients into giving up personal information. I do not know if Jared even exists. I have not talked to him or seen him. I would be very careful If I were you to give out information, period. He just might have some unscrupulous people behind the scenes. In any event look else where. Urgent care does a a great job of caring for the sick.

From the owner: My treatment philosophy centers on compassionate, patient-centered care. I believe in building…read morestrong relationships with my patients and their families. Listening attentively and understanding their needs is key. I focus on educating patients about their health, empowering them to make informed decisions. My experience in high-pressure environments helps me quickly identify and address health concerns. I emphasize prevention and proactive management of chronic conditions. I’m also fluent in Spanish and Portuguese, enabling me to connect with a diverse range of patients. Together, we can navigate health challenges and improve overall well-being.

A wonderful and honest physician! Lonny is kind, trust worthy and makes all his clients feel…read morecomfortable and heard. I'd highly recommend Lonny as your primary physician.

From the owner: Primary care designed for life in northern Arizona is now accepting New Patients. Personalized care…read morefor people who want real access, longer appointment times, and a trusted provider who gets to know you. Available for routine checkups and health screenings to chronic disease management and acute care.

Wow! My experience was great from making a same day appointment, to the front office, to the nurse,…read moreand the thoroughness of the doctor. I didn't have to wait long which was nice since we were traveling.

Absolute nightmare when it comes to billing. Wife and I went at the end of January and had to put…read moreit on a credit care to receive care but were told it should cover our Medicare deductible for the year. Well, its July now and they still haven't submitted a claim to Medicare so we've ended up paying our Medicare deductible twice. We've called several times and they still haven't submitted the claim. Basically we've been ripped-off $500 because they've paid so have no incentive to "do the right thing" and submit the claim. My advise is to never ever go there even if you like the level of care.

Worst office I have ever been too. They sold twice after the original owner who was great. I went…read moreinto pay a bill once and the front office staff didn't even speak to me. Totally ignored me. All I ever saw was PA's never a doctor. Last time I went to an appointment I showed up, and they just said we don't take your insurance anymore, no notice at all. The last time I got lip service at best, and they billed my insurance over $500. I go to Northern AZ Healthcare now and they are wonderful

I was a patient for 5 years at this place. My provider was FNP Karen, I went there to get my…read morestomach pain assessed, she diagnosed me with an ulcer and treated me for it for 5 years. Long story short, she was out the office and another provider saw me, ordered an MRI due to my pain complain and called me day after to give me the bad news that I have Kidney Cancer. Horrible human being this Karen, she stated: "you have cancer" when she saw me. Karen is very unprofessional, and incompetent based in my horrible experience.

I recently moved to Flagstaff and chose Flagstaff Pediatrics to provide care for my 3 youngest kids…read more(15,13 & 10). We saw Megan Skeet for our visit....and she is ABSOLUTELY amazing! Great personality, very understanding, great listener, very knowledgeable in medicine....by far the kindest Dr. I have EVER met. She is one of those people who was meant to do what she's doing!! YOU (and your team) ARE SIMPLY AMAZING!! THANK YOU FOR BEING AWESOME PEOPLE!!! :)

From the owner: At Flagstaff Pediatric Care, also known as Flagstaff Pediatrics, we provide personal, friendly…read moreservice in a fun and caring environment for children of all ages. All of our doctors are board-certified pediatricians and we also have nurse practitioners (NPs) on staff, each with extensive experience in the pediatric field. Our pediatric services range from diagnosis and treatment to health and fitness analysis. Whether your child is sick or needs tips and guidance on how to stay healthy, we can help them.

They do not call you back, do not do refills, and the front office staff is the rudest I have ever…read moreencountered. i was told to come in the morning of my appointment for labs, and I had fasted. Not only did I not get the labs nor get to see the doctor, they took me in back to get interrogated by the billing department about a 40$ past payment. They also knew I was out of my blood pressure meds and seemed to be purposely trying to upset me. I will never go back there.

Where do i start, my family member is very sick. East Flagstaff Medicine seems to care more about…read moremoney then they do helping their patients. The last month my family member has been going through a lot of life threatening situations. I don't think the gate keepers know what their role's are. As it is the medical fields here in flagstaff do not talk to each other. We have been going in circles since he was diagnosed. That's where I come back to East Flagstaff family medicine. I have reached out to this office who has been our families Dr for over 20 years. Honestly I think if our Dr/nurse practitioner (Sara Reeves) would just call me or my husband back to hear our concerns we might be able to understand why we are always referred to the ER, which is it's own hell hole. Today was the last straw when our specialist said we needed to contact our primary dr for a referral for a procedure. Again another circle. called East Flagstaff Family medicine to get the referral , after waiting on hold listening to everyone's resume I got through. When I finally got the receptionist that put me on hold for ever, just to come back to tell me we needed to go to the ER. For a referral really???? I'm done with them I love Sarah Reeves, but, It's hell to get to even talk to her. I will never refer this office to anyone. If you sick just go to the ER, apparently that' the only place that can help you and not even then. I suggest you look at all the reviews that have the same referral to the ER. or urgent care. this is weird since they are looking for customers. I guess they can't be sick. hmmmmm