Nick is great, he is very timely with communications and extremely straight forward. Anytime i have…read moreever needed anything he has gotten back to me extremely quick. Some of the best customer support i have had in the insurance industry.

Nick and the whole team at this agency are wonderful. I sleep well knowing that if something…read morehappens to my property or persons that this branch will fight for me until I feel good about any situation. Helps to have a local person who's knowledgeable on all topics.

I worked with Laura when I got laid off and lost health benefits . She was truly great to work…read morewith!! She helped me navigate the options we had and find the right one. I can't recommend Patton enough!!! They gave me some clarity when I was overwhelmed with the insurance process!

"A family business that treats you like family."…read more Chad wrote the policy for our first home nearly 20 years ago, so of course we went back to him for the policy on our new home as well. He made the process quick and painless. Shortly before the close on our new home, we had some damage to our old home, which caused me to call him to inquire about filing a claim. Even though the damage to the old home wasn't covered by the policy, Chad went above and beyond by getting the names of contractors and suppliers who could help me with the issue. They're truly a family business that treats you like family.

Last Wednesday, my daughter was in a fairly bad accident a few minutes from our home. Her car was…read morehit on the driver's side by a larger SUV. The impact deployed both airbags and caused significant damage to her vehicle. Thank God, my daughter walked away with superficial, minor injuries! Chad Doubleday happened to be mowing a yard right across the street from where my daughter's car came to a stop. He was there in seconds, helped her out of the vehicle, called the police, and called me. He took pictures of the vehicles and the accident scene, and he stayed with us the entire time as the police filled out a report and until the vehicles were towed away. He even started answering our questions about "what next". Chad ended up taking the report directly from the police officer and DIA handled everything so that we could focus on getting our daughter home. His calming and supportive presence throughout along with follow-up from his brother, Chris (our agent), and Shawna really gave us all a sense of security. And as a Nationwide policy holder and employee, I can truly say that DIA as a whole exemplifies the "On Your Side" promise in a big way. I do realize that it's unreasonable to expect your insurance agent to be helping you out of your wrecked car seconds after an accident. However, the spontaneous and unplanned customer service from Chad was so compelling that I had to share this story. As an additional evidence of DIA's commitment to their clients, I found out that the reason Chad was mowing that yard was to help out some elderly clients of DIA who need a little help from time to time to care for their home. So, he goes over and takes care of their yard work on his own time. WOW! The Mcfarling's will be DIA clients for life! Thanks Chad, Chris, and Shawna for all your help this past week!

I sought a tax prep service after my finances got a bit more complicated - new tax laws an' all,…read moreand boy, I wish I had done so sooner. I had a consultation with a CPA (Michelle) on my finances. She listened to my situation and was very informative and experienced on my options. She was also accommodating on whatever method we had on providing our ID and tax documents. Within a couple of days, she was done preparing my taxes and saved me over $3000 if had I gone the turbotax route! I couldn't believe it. The supporting staff were also friendly and prompt. I was given easy step-by-step instructions to mail in my tax forms. No fuss! I'm definitely coming back here for the next tax season.

We worked with Michelle Kilgore to get our taxes done. We were given her name via word of mouth and…read morecouldn't be more satisfied! Her level of communication, attention to detail, and ability to meet her client's needs is amazing and can't be matched anywhere else. She was EXTREMELY responsive to communication. The people that were assisting her were extremely kind, professional and responsive as well. Our taxes were done in a very timely manner and suggestions for the upcoming year were given to us. The prices for tax services also were reasonable compared to others. We can't recommend Flagg and Company more!

I used David Merrill for an insurance agent from 1990 to 2000 when living in Des Moines. When my…read moreson moved back to Iowa in 2009 I immediately called David to set up all his insurance needs. David has always searched their offices many companies they represent for the best deal. He has even been easy to work with from two time zones away by either phone or emails. Thank you Davis Insurance and David Merrill

I've always had great service at this branch and with GreenState in general. They are always…read morepolite, friendly, professional, and quick to service on whatever my needs are. They have assisted me with basic deposit and withdraws, cashier's checks, notary services, car loans and mortgage refinancing.

Had nothing but good treatment at this branch, from a home loan to daily banking needs. Would…read morehighly recommend

We typically do our own taxes but just don't have time this year. I researched on Yelp and found…read moreMirna. We had an appt within a week and taxes done two weeks later. She is super easy to work with and did a fantastic job. Fee was very reasonable and worth every penny. I will definitely use her services again!

This guy is so lazy. He takes to the very last minute to do anything. He had almost a year. A YEAR!…read moreTo file our taxes during the height of the pandemic but did nothing.

This really is as good as it gets...financially speaking. I was referred to Steve Bruner, CPA at…read morethis firm when I finally decided that being completely anxious about taxes AND 8 months pregnant AND potty training was not good for anyone. I live in Texas, but own property in Iowa, so I was looking for someone in the DsM area. I was apprehensive about handing over my financial information (and tax liability) to a stranger, but Steve is everything you want in an accountant. Smart, funny, prompt, competent. I asked a bunch of (ignorant and useless) questions and Steve had an answer for each one. He and his firm are extremely reasonably priced and likely found WAY more deductions in my taxes than the fee he charged--so I'm sure I came out ahead. He ALSO likely kept me out of trouble with the IRS given the complicated tax situation we were facing this year. Taxes? No fun. But working with Steve makes taxes a lot less horrible. And that's saying a lot. We will absolutely use Steve next year and I look forward to pumping this kid out for an additional tax write-off.