It's another large warehouse of a store from Tesco. Parking is very easy, as is getting there. It's on a ring-road, so there's just no missing it. The store itself is well-stocked and the fruit and veg in particular are fresh and well kept a sign of good stock management! Bravo! The clothing department isn't quite as good as the Copdock interchange store, but it's worth a look. I must say though, that the customer service staff here always look fed up. I've noticed it each time I've been in (about 50, so there's no denying it) and it might be because there's a gale blowing through the mains doors they're opposite. Still, no-one comes here for the conversation. Clean, fairly bright - no nonsense shopping. read more

The ambiance of Martlesham Heaths store is nil. The Security Guard at the entrance stares at you as though you are going to shoplift. The staff are just going through the motions, not bothered about customers, just waiting for their shift to end so they can go home. The cafe food is appalling, and there is no atmosphere at all , or nice aromas to make your taste buds work. Tables are always sticky. Never see any management on duty. All in all the food shopping is frustrating due to the stock, which gets moved around faster than a sneeze! Every time I want something, the section has been moved. Very frustrating. Instead of the quick payments self service tills, they need a self service screen which you can use yourself and enter the product, which will tell you if it is in stock, how much it is and which aisle it can be found on. Save a lot of walking about. Finally, a smile costs nothing, and the staff especially on the tills, could practice it more often. We spend millions at this store, and we want a better service. This place has gone down hill Big Time in the last 3 years! read more